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Page 21 / 61 Scroll up to view Page 16 - 20
Selecting an Installation Location
There are a number of factors to consider when choosing a location to install your
Telephony Gateway:
•
Is an AC outlet available nearby? For best results, the outlet should not be
switched and should be close enough to the Telephony Gateway that exten-
sion cords are not required.
•
Is a cable jack available? For best performance, keep the number of split-
ters between the jack and cable drop to a minimum. Each splitter attenuates
(reduces) the signal available to the Telephony Gateway. A large number of
splitters can slow down the Internet connection and even affect your tele-
phone service.
•
Can you easily run cables between the Telephony Gateway’s location and
the phones?
•
If you are connecting devices to the Ethernet ports, can you easily run ca-
bles between the Telephony Gateway’s location and those devices?
•
If you want to mount the Telephony Gateway on a wall, does the location
provide a solid surface for secure attachment? For best results when mount-
ing the Telephony Gateway on drywall, position the Telephony Gateway so
at least one of the screws are fastened to a stud. This may prevent the Tele-
phony Gateway from pulling out of the wall in the future.
•
If you want to install the Telephony Gateway on a desktop, is there enough
space on either side to keep the vents clear? Blocking the vents may cause
overheating.
•
How close are your wireless devices? The Telephony Gateway wireless con-
nection range is typically 100–200 feet (30m–65m). A number of factors
can affect connection range, as described below.
Touchstone TG862 Telephony Gateway User’s Guide
Safety
Getting
Started
Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
21
Page 22 / 61
Factors Affecting Wireless Range
A number of factors can affect the usable range for wireless connections.
Note:
Note that decreasing the range of your wireless network may be bene-
ficial, as long as the decreased range is sufficient for your needs. By lim-
iting your network’s range, you reduce interference with other networks
and make it harder for unwanted users to find and connect to your net-
work.
Note:
Setting the trasmit power level to High increases the range.
Setting it
to Medium or Low decreases the range proportionately.
Increases range:
•
Raising the unit above the devices (for example, in-
stalling the Telephony Gateway in the upper floor of a
multi-story dwelling)
Decreases range:
•
Lowering the unit below the devices (for example, in-
stalling the Telephony Gateway in a basement)
•
Metal or concrete walls between the Telephony Gate-
way and other devices
•
Large metal appliances, aquariums, or metal cabinets
between the Telephony Gateway and other devices
•
Interference and RF noise (2.4 GHz wireless phones,
microwave ovens, or other wireless networks)
Touchstone TG862 Telephony Gateway User’s Guide
Safety
Getting
Started
Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
22
Page 23 / 61
Step 1
Step 2
Step 3
Step 4
23
Safety
Getting
Started
Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
Touchstone TG862 Telephony Gateway User’s Guide
Mounting the Telephony Gateway
You can either mount the Telephony Gateway on a wall or place it on a desktop.
For wall-mount applications, you can mount the Telephony Gateway with the indi-
cators facing upward (vertical) or to the side (horizontal).
Tools and Materials
For wall-mounted installations, make sure you have the following tools and mate-
rials before proceeding:
•
for mounting on drywall: Two 1/4” (6mm) drywall anchors (not included),
two #6 x 1.5” (38.1 mm) self-tapping panhead screws (not included), and
a drill with 1/4” (6mm) bit (not included)
•
for mounting on plywood or studs: two #6 x 1.5” (38.1 mm) self-tapping
panhead wood screws (not included)
•
screwdriver (flat-blade or Phillips, depending on what kind of screws you
use)
•
wall-mount template (included)
•
transparent tape: for temporarily securing the mounting template to the wall
(not included)
Location
Always position the Telephony Gateway:
•
within reach of an AC outlet. The power cord must reach the outlet without
stretching and without adding extension cords.
•
near a cable outlet (to avoid long cable runs).
Instructions
Wall-mounting instructions
Note
:
When mounting the Telephony Gateway on drywall, try to position the
Telephony Gateway so at least one of the screws is fastened to a stud.
This may prevent the Telephony Gateway from pulling out of the wall in
the future. To prevent overheating of the Telephony Gateway, do not
block the ventilation holes on the sides of the unit.
Page 24 / 61
24
Safety
Getting
Started
Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
Touchstone TG862 Telephony Gateway User’s Guide
1
Position the mounting template on the surface where you intend to mount
the Telephony Gateway and secure in place with transparent tape.
2
Drill holes through the template in the specified locations for the mounting
screws. After drilling holes, remove the template from the surface.
3
If using drywall anchors, set them into the wall. Then, drive the screws into
the wall leaving a gap of about 1/8” (3 mm) between the screw head and
the wall. If not using anchors, just drive the screws.
4
Orient the Telephony Gateway with the indicator lights facing up or right, as
desired. Slip both mounting slots (in the back of the Telephony Gateway)
over the screws, then slide the case down until the narrow end of the key-
hole slot contacts the screw shaft.
5
Proceed to
Connecting the Telephony Gateway
.
Desktop mounting instructions
1
Position the Telephony Gateway so that:
•
air flows freely around it
•
the back faces the nearest wall
•
it will not fall to the floor if bumped or moved
•
the ventilation holes on the side of the unit are not blocked.
2
Proceed to
Connecting the Telephony Gateway
.
Page 25 / 61
Connecting the Telephony Gateway
WARNING
Risk of injury or equipment damage
Connecting the Telephony Gateway to the home’s existing telephone
wiring should only be performed by a professional installer. Physical con-
nections to the previous telephone provider must be removed and the
wiring must be checked; there must not be any voltage. Cancellation of
telephone service is not adequate. Failure to do so may result in loss of
service and/or permanent damage to the Telephony Gateway.
1
Connect one end of the coax cable to the cable outlet or splitter, and the
other end to the Telephony Gateway’s Cable connector (
G
). Tighten the con-
nections by hand, then tighten an additional 1/8 turn with a wrench.
Note
: For best performance, use high-quality coax cable and minimize or
eliminate splitters between the cable jack and the Telephony Gateway.
2
Insert the plug from the power cord into the Power connector on the back
of the Telephony Gateway (
H
) and insert the power cord into a convenient
AC outlet.
The Power light on the front of the Telephony Gateway lights up, then flashes
once (refer to the LED tables shown in Using the Telephony Gateway). See
Troubleshooting
if the Power light does not turn on.
3
Connect one end of the Ethernet cable to any Ethernet port on the back of
the Telephony Gateway, (
F
) and the other end to the Ethernet port on a
computer, hub, or broadband router.
Note
: If you are connecting to a computer, use the Ethernet cable included
in the Telephony Gateway package.
4
Connect one end of the telephone cable to the telephone port on the back
of the Telephony Gateway (
D
or
E
). Connect the other end to the telephone.
Note:
If you have a phone with two separate lines on a single RJ-14 cord,
plug it into the connector labeled “Telephone 1/2”.
Touchstone TG862 Telephony Gateway User’s Guide
Safety
Getting
Started
Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
25
Reset
USB
Telephone
Ethernet
10/100/1000
Cable
1/2
2
2
1
4
3
A
C
B
D
F
E
H
G

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