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Industry Canada Compliance
Under Industry Canada regulations, this radio transmitter may only operate using
an antenna of a type and maximum (or lesser) gain approved for the transmitter
by Industry Canada. To reduce potential radio interference to other users, the an-
tenna type and its gain should be so chosen that the equivalent isotropically radi-
ated power (e.i.r.p.) is not more than that necessary for successful communication.
This device complies with Industry Canada license-exempt RSS standard(s). Oper-
ation is subject to the following two conditions: (1) this device may not cause in-
terference, and (2) this device must accept any interference, including interference
that may cause undesired operation of the device.
For Mexico
The operation of this equipment is subject to the following two conditions: (1) This
equipment or device cannot cause harmful interference and (2) this equipment or
device must accept any interference, including interference that may cause some
unwanted operation of the equipment.
Touchstone TG1662 Telephony Gateway User’s Guide
Safety
Getting
Started
Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
6
Page 7 / 55
European Compliance
This product complies with the provisions of the Electromagnetic Com patibility
(EMC) Directive (89/336/EEC), the Amending Directive (92/31/EEC), the Low Volt-
age Directive (73/23/EEC), and the CE Marking Directive (93/68/EEC). As such,
this product bears the CE marking in accordance with the above applicable Direc-
tive(s).
A copy of the Declaration of Conformity may be obtained from: ARRIS Interna-
tional, Inc., 3871 Lakefield Drive, Suite 300, Suwanee, GA 30024.
As indicated by this symbol, disposal of this prod uct or battery
is governed by Directive 2002/96/EC of the European Parliament
and of the Council on waste electrical and electronic equipment
(WEEE). WEEE could potentially prove harmful to the environ-
ment; as such, upon disposal of the Telephony Gateway the Di-
rective requires that this product must not be disposed as
unsorted munic ipal waste, but rather collected separately and
dis posed of in accordance with local WEEE ordinances.
This product complies with directive 2002/95/EC of the European
Parliament and of the Council of 27 January 2003 on the restriction
of the use of certain hazardous substances (RoHS) in electrical and
electronic equip ment.
Touchstone TG1662 Telephony Gateway User’s Guide
Safety
Getting
Started
Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
7
Page 8 / 55
Getting Started
About Your New Telephony Gateway
The Touchstone TG1662 Telephony Gateway is DOCSIS compliant with the follow-
ing features:
•
Speed: much faster than dialup or ISDN service; up to eight times faster
than DOCSIS 2.0 cable modems.
•
Convenience: supports Ethernet and 802.11b/g/n wireless connections; both
can be used simultaneously
•
Flexibility: provides two independent lines of telephone service as well as
high speed data
•
Compatibility:
–
Data services: DOCSIS 3.0 compliant and backward-compatible with
DOCSIS 2.0 or 1.1; supports tiered data services (if offered by your
cable company)
–
Telephony services: PacketCable™ 1.5 or 1.0 compliant
The TG1662 provides:
•
Wireless 802.11b/g/n connectivity
•
Four Ethernet ports for connections to non-wireless devices
•
Up to two lines of telephone service
•
DOCSIS 3.0 compliant with Li-Ion backup battery
•
One USB host port (future support for external USB devices)
What’s in the Box?
Make sure you have the following items before proceeding. Call your cable company
for assistance if anything is missing.
•
Telephony Gateway
•
Power Cord
•
Battery (not included with all models)
Touchstone TG1662 Telephony Gateway User’s Guide
Safety
Getting
Started
Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
8
Page 9 / 55
Coax Cable
9
Safety
Getting
Started
Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
Touchstone TG1662 Telephony Gateway User’s Guide
•
Wireless Connection Configuration Guide
•
Ethernet Cable
•
End User License Agreement
Items You Need
If you are installing the Telephony Gateway yourself, make sure you have the fol-
low ing items on hand before continuing:
•
Telephony Gateway package
: see
What’s in the Box?
for a list of items
in the package.
•
Coaxial cable (coax)
: as shown in the image to the left, this is a round
cable with a connector on each end. It is the same kind of wire used to con-
nect to your television for cable TV. You can buy coax from any electronics
retailer and many discount stores; make sure it has connectors on both
ends. There are two types of connectors, slip-on and screw-on; the screw-
on connectors are best for use with your Telephony Gateway. The coax
should be long enough to reach from your Telephony Gateway to the near-
est cable outlet.
•
Phone Cable
: as shown in the image to the left, this is a standard phone
cable with standard phone connectors (RJ11 type) on both ends. You can
buy phone cables from any electronics retailer and many discount stores.
•
Splitter (optional)
: provides an extra cable connection by splitting a sin-
gle outlet into two. You may need a splitter if you have a TV already con-
nected to the cable outlet that you want to use. You can buy a splitter from
any electronics retailer and most discount stores; you may also need a short
piece of coax cable (with connectors); use it to connect the splitter to the
cable outlet and then connect the Telephony Gateway and TV to the splitter.
Note
: A splitter effectively cuts the signal in half and sends each half to its
two outputs. Using several splitters in a line may deteriorate the quality of
your television, telephone, and/or internet connection.
•
Wall-Mounting Bracket (optional)
: if you want to wall-mount your Tele-
phony Gateway, you need to obtain two drywall anchors or wood screws and
order a wall-mounting bracket from your cable company.
Phone Cable
Page 10 / 55
•
Information packet
: your cable company should furnish you with a packet
containing information about your service and how to set it up. Read this in-
formation carefully and contact your cable company if you have any ques-
tions.
Getting Service
Before trying to use your new Telephony Gateway, contact your local cable company
to establish an Internet account and telephone service. When you call, have the
fol lowing information ready:
•
the Telephony Gateway serial number and cable MAC addresses of the unit
(printed on a sticker on the bottom of the Telephony Gateway)
•
the model number of the Telephony Gateway
If the Telephony Gateway was provided by your cable company, they already have
the required information.
In addition, you should ask your cable company the following questions:
•
Do you have any special system requirements or files that I need to down-
load after I am connected?
•
When can I start using my Telephony Gateway?
•
Do I need a user ID or password to access the Internet or my e-mail?
•
Will my phone number(s) change?
•
What new calling features will I have and how do I use them?
Touchstone TG1662 Telephony Gateway User’s Guide
Safety
Getting
Started
Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
10

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