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Page 31 / 44 Scroll up to view Page 26 - 30
Chapter 6
:
Configuring Your Ethernet Connection
2.
Double-click the local area connection to be used for your device’s network connection.
The Local Area Connection Status widow displays.
3.
Click
Properties
.
4.
Select
TCP/IP
by clicking it one time. Then click
Properties
.
5.
Click the
General
tab. Then click
Obtain an IP address automatically
and click
OK
.
6.
Click
OK
to accept the new settings, and
OK
again to close the Properties window.
7.
You may have to restart your computer in order for your computer to obtain a new IP
address from the network.
TCP/IP Configuration for Windows Vista
Follow these steps to configure the Ethernet interface on a Windows Vista operating
system.
1.
Open the Vista Control Panel.
2.
Double-click
Network and Sharing Center
to display the Network and Sharing Center
Window.
3.
Click
Manage network connections
. If prompted for a connection, choose
Local Area Connection
.
The Network Connections window displays.
4.
Double-click the
Local Area Connection
to open the Properties window:
Note:
If Windows requests permission to continue, click
Continue
.
5.
Double-click
Internet Protocol Version 4 (TCP/IPv4)
to configure TCP/IPv4.
Note:
If your cable provider requires TCP/IP version 6, double-click
Internet Protocol
Version 6 (TCP/IPv6)
to configure TCP/IPv6.
The TCP/IP properties window for the version you selected displays.
6.
For either TCP/IPv4 or TCP/IPv6, select
Obtain an IP address automatically
and
Obtain DNS
server address automatically
, unless instructed otherwise by your cable provider.
7.
Click
OK
to accept the new settings and close the Properties window.
TCP/IP Configuration for Windows 7 or Windows 8
Follow these steps to configure the Ethernet interface on a Windows 7 or Windows 8
operating system.
1.
Open the Windows Control Panel.
2.
Click
Network and Internet
.
3.
Click
Network and Sharing Center
.
4.
Click
Local Area Connection
to open the Status window.
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January 2015
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Page 32 / 44
Chapter 6
:
Configuring Your Ethernet Connection
5.
Click
Properties
to open the Properties window.
6.
Select
Internet Protocol Version 4 (TCP/IPv4)
and click
Properties
to configure TCP/IPv4.
Note:
If your cable provider requires TCP/IP version 6, select
Internet Protocol Version 6
(TCP/IPv6)
and click
Properties
to configure TCP/IPv6.
The TCP/IP properties window for the version you selected displays.
7.
For either TCP/IPv4 or TCP/IPv6, select
Obtain an IP address automatically
and
Obtain DNS
server address automatically
, unless instructed otherwise by your cable provider.
8.
Click
OK
to accept the new settings and close the Properties window. Then click
Close
to
back out of the remaining setup screens.
TCP/IP Configuration for MacOS X
Follow these steps to configure the Ethernet interface on a MacOS X operating system.
1.
Open System Preferences, either by choosing
System Preferences
from the Apple menu or
by clicking the System Preferences icon in the dock.
2.
Click the
Network
icon.
3.
Choose
Automatic
from the Location drop-down menu, and
Built-in Ethernet
from the Show
menu.
4.
Choose the TCP/IP tab, if necessary.
If you are using
TCP/IPv4
, go to
step 5
.
If your cable provider requires
TCP/IPv6
, go to
step 8
.
5.
Choose
Using DHCP
from the Configure IPv4 menu.
6.
If necessary, click the
Renew DHCP Lease
button.
7.
Close the System Properties application.
TCP/IPv4 configuration is completed.
8.
If you are using TCP/IPv6, click
Configure IPv6
near the bottom of the previous window.
9.
Choose
Automatically
from the Configure IPv6 drop-down menu and click
OK
.
10.
Close the System Properties application.
Release 24 STANDARD 1.1
January 2015
Touchstone TG2472 Telephony Gateway User Guide
32
Page 33 / 44
Chapter 7
Using the Telephony Gateway
This chapter describes the controls and features available on the Telephony Gateway, and
covers basic troubleshooting procedures.
Setting up Your Computer to Use the Telephony Gateway
(page 33)
Indicator Lights for the TG2472
(page 33)
Using the Reset Button
(page 36)
Resetting the Router to Factory Defaults
(page 37)
Setting up Your Computer to Use the Telephony Gateway
Follow the instructions in the information packet supplied by your cable company. Contact
your cable company if you need help setting up your computer.
Indicator Lights for the TG2472
The Telephony Gateway has LED indicator lights to assist in troubleshooting.
Release 24 STANDARD 1.1
January 2015
Touchstone TG2472 Telephony Gateway User Guide
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Page 34 / 44
Chapter 7
:
Using the Telephony Gateway
1. WPS Button/LED
2. Power
3. US/DS
4. Online
5. 2.4 GHz WiFi
6. 5 GHz Wi-Fi
7. Tel 1
8. Tel 2
9. Battery
10. MoCA
Wiring Problems
If the Telephony Gateway begins flashing all its lights for more than 10 seconds, this
indicates a problem with the telephone wiring — the red and green wires may be shorted
(touching), or there may be undesired voltage on the lines. If this pattern persists for more
than 10 seconds, disconnect the telephone lines from the Telephony Gateway, then call a
wiring technician for assistance.
Patterns: Normal Operation (LAN and Telephone)
The following table shows light patterns for the Ethernet, MoCA and wireless LANs, and
the telephones, during normal operation.
Mode
Ethernet
(LEDs on rear
panel
connector)
2.4G Wi-Fi / 5G
Wi-Fi
Tel 1 / Tel 2
MoCA
AC Power
Green LED On
=
Computer with
1Gbps port
connected
Amber LED On
= Computer with
100
Mbps/10Mbps
port connected
Amber/Green
LED Flash
=
Computer activity
Both LEDs Off
=
Computer not
connected
On
= Wi-Fi enabled
Flash
= Computer
activity
Off = Wi-Fi disabled
On
= On-hook
Flash
= Off-hook
Off = disabled
On
= MoCA
enabled
Flash
= MoCA
network device
activity/traffic
Off = MoCA
disabled
No AC Power
Off
Off
On
= On-hook
Flash
= Off-hook
Off = disabled
Off
Firmware
Upgrade
(normal
operation)
(normal operation)
(normal
operation)
(normal
operation)
Release 24 STANDARD 1.1
January 2015
Touchstone TG2472 Telephony Gateway User Guide
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Page 35 / 44
Chapter 7
:
Using the Telephony Gateway
Patterns: Normal Operation (WAN and Battery)
The following table shows light patterns during normal operation.
Mode
Power
US/DS
Online
Battery
AC Power Good
On
On
= Connected
to the Internet
Flash
= Not
connected to the
Internet
On
= Internet
available
Off = Internet not
available
On
= Battery good
or low
Off = Battery
missing
Flash
= Battery
bad
No AC Power,
Battery Installed
Flash
Off
Off
Off = Battery
power
Flash
= Battery
bad
No AC Power,
No Battery
Off
Off
Off
Off
Firmware
Upgrade
On
Flash
On
(normal
operation)
Patterns: Startup Sequence
The following tables show the Telephony Gateway light patterns during each phase of the
startup sequence. There are two phases of startup; the telephony phase and the cable
modem phase. Both are outlined below.
Telephony Startup Sequence
Power, US/DS,
Online
Telephone 1
Telephone 2
Battery
Description
Off
Off
Off
Off
No power to modem
Flash
Flash
Flash
Flash
Power-on Self Test
See "Cable Modem Startup Sequence
On
Flash
Off
Off
Retrieving telephone
network information
On
Off
Flash
Off
Retrieving telephone
line information
On
Flash
Flash
Off
Activating telephone
service
Normal Operation
Note:
The
US/DS
indicator flashes during startup, and turns on when the Telephony
Gateway establishes a connection.
Release 24 STANDARD 1.1
January 2015
Touchstone TG2472 Telephony Gateway User Guide
35

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