Gateway Configuration Screen Definitions

SURFboard® SBG6700-AC Wireless Cable Modem Gateway

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Field

Description

End Port

Enter the ending port number of the range of ports for which you want to

block incoming or outgoing access.

Default port is

0

.

Protocol

Select

TCP

,

UDP

, or

Both

for the Internet protocol.

Days

Select the days of the week that the selected user can access the

Internet.

Time

Set the start and end time of day that the selected user can access the

Internet.

Allow/Block

Set to allow or block Internet access for the time defined above.

Enabled

Turn ON or OFF this Parental Control restriction.

Time Zone

Update the related time information for your location.

Local Log

You can use either of the following two formats to send your firewall event log notifications:

•

Individual e-mail alerts sent out automatically each time the firewall is under attack

•

Local log stored within the gateway and displayed in table form on the Local Log page

Figure 61 – Firewall Local Log Screen

Table 21: Firewall Local Log -Field Descriptions

Field

Description

Contact Email Address

Your email address

SMTP Server Name

Name of the email Simple Mail Transfer Protocol (SMTP)

server

The firewall page requires the name of your email server

for sending a firewall log to your email address. You can

obtain the SMTP server name from your service provider.

Gateway Configuration Screen Definitions

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Field

Description

SMTP Username

Your user name for your email account. Check with your

email service provider.

SMTP Password

Your user password for your email account. Check with

your email service provider.

Email Alerts

Enable or disable emailing firewall alerts.

Remote Log

You can send firewall attack reports out to a standard SysLog server, so that many instances can be

logged over a long period of time. You can select individual attack or configuration items to send to the

SysLog server so that only the items of interest will be monitored.

There are four types of Firewall reports that you can monitor and log:

•

Permitted Connections

– Select to notify the server to send you email logs identifying who is

connecting to your network.

•

Blocked Connections

– Select to notify the server to send you email logs identifying who was

blocked from connecting to your network.

•

Known Internet Attacks

– Select to notify the server to send you email logs of known Internet

attacks against your network.

•

Product Configuration Events

– Select to notify the server to send you email logs of the basic

product configuration events logs.

The SysLog server must be on the same network as the Private LAN behind the Configuration Manager

(typically 192.168.0.x).

To activate the SysLog monitoring feature, check all desired event types to monitor and enter the last

byte of the IP address of the SysLog server. Normally, the IP address of this SysLog server is hard coded

so that the address always agrees with the entry on this page.

Figure 62 – Firewall Remote Log Screen

Gateway Configuration Screen Definitions

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Table 22: Firewall Remote Log -Field Descriptions

Field

Description

Permitted Connections

Select if you want email notification of who is

connecting to your network.

Blocked Connections

Select if you want email notification of who is blocked

from connecting to your network.

Known Internet Attacks

Select if you want email notification of known Internet

attacks against your network.

Product Configuration

Events

Select if you want email notification of the basic

product configuration events.

to Syslog server at

192.168.0.x

Enter the last digit(s) of your SysLog server’s IP address.

Possible values:

10

to

254

Warranty Information

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Warranty Information

SURFboard & Touchstone SBG6700-AC Wireless Cable Modem Gateways

ARRIS Enterprises, Inc. (“ARRIS”)

Retail Purchasers

: If you purchased this Product

directly

from ARRIS or from an authorized ARRIS retail

reseller, ARRIS warrants to you, the original end user customer, that (A) the Product, excluding Software,

will be free from defects in materials and workmanship under normal use, and (B) with respect to

Software, (i) the media on which the Software is provided will be free from defects in material and

workmanship under normal use, and (ii) the Software will perform substantially as described in its

documentation. This Limited Warranty to you, the original end user customer, continues (A) for

Software and the media upon which it is provided, for a period of ninety (90) days from the date of

purchase from ARRIS or an authorized ARRIS reseller, and (B) for the Product (excluding Software), for a

period of one (1) year from the date of purchase from ARRIS or from an authorized ARRIS reseller. To

take advantage of this Limited Warranty or to obtain technical support, you must call the ARRIS toll-free

phone number

1-877-466-8646

. Technical support charges may apply. ARRIS’ sole and exclusive

obligation under this Limited Warranty for retail sales shall be to repair or replace any Product or

Software that does not meet this Limited Warranty. All warranty claims must be made within the

applicable Warranty Period.

Cable Operator or Service Provider Arrangements

. If you

did not

purchase this Product directly from

ARRIS or from a ARRIS authorized retail reseller, ARRIS does not warrant this Product to you, the end-

user. A limited warranty for this Product (including Software) may have been provided to your cable

operator or Internet Service Provider (“Service Provider”) from whom you obtained the Product. Please

contact your Service Provider if you experience problems with this Product.

General Information. The warranties described in this Section shall not apply: (i) to any Product

subjected to accident, misuse, neglect, alteration, Acts of God, improper handling, improper transport,

improper storage, improper use or application, improper installation, improper testing or unauthorized

repair; or (ii) to cosmetic problems or defects which result from normal wear and tear under ordinary

use, and do not affect the performance or use of the Product. ARRIS’ warranties apply only to a Product

that is manufactured by ARRIS and identified by ARRIS owned trademark, trade name or product

identification logos affixed to the Product. ARRIS does not warrant to you, the end user, or to anyone

else that the Software will perform error free or without bugs.

ARRIS IS NOT RESPONSIBLE FOR, AND PROVIDES “AS IS” ANY SOFTWARE SUPPLIED BY 3RD PARTIES.

EXCEPT AS EXPRESSLY STATED IN THIS SECTION (“WARRANTY INFORMATION”), THERE ARE NO

WARRANTIES OF ANY KIND RELATING TO THE PRODUCT, EXPRESS, IMPLIED OR STATUTORY, INCLUDING

BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR

PURPOSE, OR THE WARRANTY AGAINST INFRINGEMENT PROVIDED IN THE UNIFORM COMMERCIAL

CODE. Some states do not allow for the exclusion of implied warranties, so the above exclusion may not

apply to you.

What additional provisions should I be aware of? Because it is impossible for ARRIS to know the

purposes for which you acquired this Product or the uses to which you will put this Product, you assume

full responsibility for the selection of the Product for its installation and use. While every reasonable

effort has been made to insure that you will receive a Product that you can use and enjoy, ARRIS does

C

Warranty Information

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User Guide

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not warrant that the functions of the Product will meet your requirements or that the operation of the

Product will be uninterrupted or error-free.

ARRIS IS NOT RESPONSIBLE FOR PROBLEMS OR DAMAGE CAUSED BY THE INTERACTION OF THE

PRODUCT WITH ANY OTHER SOFTWARE OR HARDWARE. ALL WARRANTIES ARE VOID IF THE PRODUCT IS

OPENED, ALTERED, AND/OR DAMAGED.

THESE ARE YOUR SOLE AND EXCLUSIVE REMEDIES for any and all claims that you may have arising out

of or in connection with this Product, whether made or suffered by you or another person and whether

based in contract or tort.

IN NO EVENT SHALL ARRIS BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT, INDIRECT,

GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES ARISING OUT OF

THE USE OR INABILITY TO USE THE PRODUCT (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS

OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION OR ANY OTHER PECUNIARY

LOSS), OR FROM ANY BREACH OF WARRANTY, EVEN IF ARRIS HAS BEEN ADVISED OF THE POSSIBILITY

OF SUCH DAMAGES. IN NO CASE SHALL ARRIS’ LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE

PRODUCT.

These matters are governed by the laws of the Commonwealth of Pennsylvania, without regard to

conflict of laws principles and excluding the provisions of the United Nations Convention on Contracts

for the International Sale of Goods.

Retail Purchasers Only

. If you purchased this Product

directly

from ARRIS or from an ARRIS authorized

retail reseller, please call the ARRIS toll-free number,

1-877-466-8646

for warranty service or technical

support. Technical support charges may apply.

Cable Operator or Service Provider Arrangements

. If you

did not

purchase this Product directly from

ARRIS or from an ARRIS authorized retail reseller, please contact your Service Provider for technical

support.