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91
Ethernet
Solid Green
= Powered device connected to the associated port (includes devices with
wake-on-LAN capability where a slight voltage is supplied to the Ethernet connection).
Flickering Green
= Activity seen from devices associated with the port. The flickering of the
light is synchronized to actual data traffic.
Off = The device is not powered, no cable or no powered devices connected to the associ-
ated ports.
Wireless
Solid Green
= Wi-Fi is powered.
Flickering Green
= Activity seen from devices connected via Wi-Fi. The flickering of the
light is synchronized to actual data traffic.
Off = The device is not powered or no powered devices connected to the associated ports.
HomePNA
Solid Green
= Powered device connected to the associated port (includes devices with
wake-on-LAN capability where a slight voltage is supplied to the Ethernet connection).
Flickering Green
= Activity seen from devices associated with the port. The flickering of the
light is synchronized to actual data traffic.
Off = The device is not powered, no cable or no powered devices connected to the associ-
ated ports.
Broadband
1**, 2
Solid Green
= Good broadband connection (i.e., good DSL Sync or Gigabit Ethernet ).
Flashing Green
= Attempting broadband connection (i.e., DSL attempting sync).
Flashing Green
&
Red
= If the broadband connection fails to be established for more than
three consecutive minutes the LED switches to
Flashing Green
when attempting or waiting
to establish a broadband connection alternating with a five second steady
Red
. This pattern
continues until the broadband connection is successfully established.
Flashing Red
= No DSL signal on the line. This is only used when there is no signal, not dur-
ing times of temporary ‘no tone’ during the training sequence.
Off = The device is not powered.
**
Broadband 1 LED
is also the Gigabit ethernet WAN LED when that is in play (and DSL is
not)
Service
Solid Green
= IP connected (The device has a WAN IP address from DHCP or 802.1x
authentication and the broadband connection is
up).
Flashing Green
= Attempting PPP connection.
Attempting IEEE 802.1X authentication or
attempting to obtain DHCP information.
Red
= Device attempted to become IP connected and failed (no DHCP response, 802.1x
authentication failed, no IP address from IPCP, etc.). The Red state times out after two min-
utes and the Service indicator light returns to the Off state.
Off = The device is not powered or the broadband connection is not present.
Phone 1, 2
Solid Green
= The associated VoIP line has been registered with a SIP proxy server.
Flashing Green
= Indicates a telephone is off-hook on the associated VoIP line.
Off = VoIP not in use, line not registered or Gateway power off.
USB
Solid Green
= Powered device connected to the associated port (includes devices with
wake-on-LAN capability where a slight voltage is supplied to the Ethernet connection).
Flickering Green
= Activity seen from devices associated with the port. The flickering of the
light is synchronized to actual data traffic.
Off = The device is not powered, no cable or no powered devices connected to the associ-
ated ports.
LED
Action
Page 92 / 216
Administrator’s Handbook
92
Motorola® Gateway
NVG589 Rear V
iew
NOTE:
The NVG589 supports two VoIP lines over one RJ11 VoIP port. In order to
connect two phone lines the supplied
inner/outer pair splitter
adapters
must be attached to the RJ11 VoIP port in order to terminate both lines.
This is a special-purpose splitter. You must only use the
inner/outer pair
splitter adapters
supplied by AT&T.
LED
Action
Ethernet
1,2 3,4
Orange/Amber
when a Gigabit Ethernet device is connected to each port.
Green
when 10/100 Ethernet device is connected.
Flash for Ethernet traffic passing.
Gigabit Ethernet (WAN)
USB
DSL (WAN)
Ethernet (LAN)
F-Connector (HPNA)
RJ14 (FXS)
Reset button
Power Jack
Page 93 / 216
93
LED Function Summary Matrix
Power
Solid Green
=
The device is
powered.
Flashing
Green
= A
Power-On Self-
Test (POST) is
in progress
Flashing Red
= A POST fail-
ure (not boota-
ble) or device
malfunction
occurred.
*
When the
device encoun-
ters a POST
failure, all indi-
cator lights on
the front of the
device continu-
ously flash.
Off
= The unit
has no AC
power.
Ethernet
Solid Green
=
Powered
device con-
nected to the
associated port
(includes
devices with
wake-on-LAN
capability
where a slight
voltage is sup-
plied to the
Ethernet con-
nection).
Flashing
Green
= Activ-
ity seen from
devices associ-
ated with the
port. The flick-
ering of the light
is synchro-
nized to actual
data traffic.
Off
= The
device is not
powered, no
cable or no
powered
devices con-
nected to the
associated
ports.
Wireless
Solid Green
=
Wi-Fi is pow-
ered.
Flashing
Green
= Activ-
ity seen from
devices con-
nected via Wi-
Fi. The flicker-
ing of the light
is synchro-
nized to actual
data traffic.
Off
= The
device is not
powered or no
powered
devices con-
nected to the
associated
ports.
Phone 1, 2
Solid Green
=
The associated
VoIP line has
been regis-
tered with a SIP
proxy server.
Flashing
Green
= Indi-
cates a tele-
phone is off-
hook on the
associated
VoIP line.
Off
= VoIP not
in use, line not
registered or
Gateway power
off.
WPS
Flashing
Green
= Indi-
cates when
WPS is broad-
casting.
Off
= not in
use, not broad-
casting.
Page 94 / 216
Administrator’s Handbook
94
Broadband
Solid Green
=
Good broad-
band connec-
tion (i.e., good
DSL Sync).
Flashing
Green
=
Attempting
broadband con-
nection (i.e.,
DSL attempt-
ing sync).
Flashing
Green
&
Red
=
If the broad-
band connec-
tion fails to be
established for
more than three
consecutive
minutes the
LED switches
to
Flashing
Green
when
attempting or
waiting to
establish a
broadband con-
nection alter-
nating with a
five second
steady
Red
.
This pattern
continues until
the broadband
connection is
successfully
established.
Flashing Red
= No DSL sig-
nal on the line.
This is only
used when
there is no sig-
nal, not during
times of tempo-
rary ‘no tone’
during the train-
ing sequence.
Off
= The
device is not
powered.
Service
Solid Green
=
IP connected
(The device has
a WAN IP
address from
DHCP or
802.1x authen-
tication and the
broadband con-
nection is up).
Flashing
Green
=
Attempting PPP
connection.
Attempting
IEEE 802.1X
authentication
or attempting to
obtain DHCP
information.
Red
= Device
attempted to
become IP con-
nected and
failed (no
DHCP
response,
802.1x authen-
tication failed,
no IP address
from IPCP,
etc.). The Red
state times out
after two min-
utes and the
Service indica-
tor light returns
to the Off state.
Off
= The
device is not
powered or the
broadband con-
nection is not
present.
Page 95 / 216
95
If a status indicator light does not look correct, look for these possible problems:
If LED is
not Lit
Possible problems
Power
Make sure the power adapter is plugged into the DSL Modem properly.
Try a known good wall outlet.
If a power strip is used, make sure it is switched on.
Broadband
Make sure that any telephone has a microfilter installed.
Make sure that you are using the correct cable. The DSL cable is the thinner stan-
dard telephone cable and labeled “Data Cable.”
Make sure the DSL cable is plugged into the correct wall jack.
Make sure the DSL cable is plugged into the DSL port on the DSL Modem.
Make sure the DSL line has been activated at the central office DSLAM.
Make sure the DSL Modem is not plugged into a micro filter.
Ethernet
Make sure the you are using the yellow Ethernet cable, not the DSL cable. The
Ethernet cable is thicker than the standard telephone cable.
Make sure the Ethernet cable is securely plugged into the Ethernet jack on the PC.
Make sure the Ethernet cable is securely plugged into the Ethernet port on the DSL
Modem.
Make sure you have Ethernet drivers installed on the PC.
Make sure the PC’s TCP/IP Properties for the Ethernet Network Control Panel is set
to obtain an IP address via DHCP.
Make sure the PC has obtained an address in the 192.168.1.x range. (You may have
changed the subnet addressing.)
Make sure the PC is configured to access the Internet over a LAN.
Disable any installed network devices (Ethernet, HomePNA, wireless) that are not
being used to connect to the DSL Modem.

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