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Page 16 / 23 Scroll up to view Page 11 - 15
Actiontec F2250 Setup Guide
Date: 12/13/2013
Actiontec_F2250_Setup_Guide.docx
Page
16
of
23
Setup Guide: Residential, Dynamic and Static Business,
Continued
Option: Static
Business Class
with DHCP on
Public LAN
(continued)
Step
Action
5
1.
Select:
Public
from the LAN dropdown menu.
Note: The IP Range Start, IP Range End, Subnet Mask, and
Default Gateway information should be filled out automatically.
The Public LAN information will be calculated from the
configuration of the Public LAN entered on the LAN Settings
Page.
2.
Click:
Apply
6
Disable wireless.
See the
Wireless Settings
–
Disable wireless
section (page 22)
7
Go to the
Verify service
section (page 17)
Continued on next page
1
2
Page 17 / 23
Actiontec F2250 Setup Guide
Date: 12/13/2013
Actiontec_F2250_Setup_Guide.docx
Page
17
of
23
Setup Guide: Residential, Dynamic and Static Business,
Continued
Verify service
Use this table to select the proper service verification steps called out below:
Type of Install
Verification Steps
Residential
Residential / Dynamic Business Class Install
Dynamic Business Class
Residential / Dynamic Business Class Install
Static Business Class
(Default: Private DHCP)
Static Business Class Install
> DHCP set to
Private LAN Subnet (default setting)
Static Business Class
(Option: Public DHCP)
Static Business Class Install
> DHCP to
Public LAN Subnet
Residential / Dynamic Business Class Install
1.
Access e-signature page.
2.
Verification complete!
Static Business Class Install
DHCP set to Private LAN Subnet (default setting)
1.
Manually assign an IP address from customer’s LAN block to you
r PC
- IP address: <static LAN block +2>
- Subnet mask: <as set on page 12, step 5>
- Default gateway: <static LAN block +1>
- DNS address: 74.40.74.40
2.
Go to:
- It should report the IP address you assigned to your PC
3.
Verification complete!
Static Business Class Install
DHCP to Public LAN Subnet (option)
1.
Release and renew your PC’s IP address
- ipconfig/release
- ipconfig/renew
2.
New IP address should be: <static LAN block +2>
3.
Go to:
- It should report the IP address you assigned to your PC
4.
Release customer’s IP address from you
r PC
- ipconfig/release
5.
Verification complete!
Installation
complete
If you passed the
Verify service
testing, the install is complete.
Page 18 / 23
Actiontec F2250 Setup Guide
Date: 12/13/2013
Actiontec_F2250_Setup_Guide.docx
Page
18
of
23
Fixing Connection Type
Change
connection type
from DHCP to
PPPoE
The Actiontec F2250 must be on a PPPoE connection.
There are some internal network scenarios that will result in the F2250
selecting to use a DHCP connection type.
In these cases, the F2250 must be
changed to a PPPoE connection type and
the customer’s port must be rebuilt
by the MCO.
Use the following steps to change to a PPPoE connection type.
IMPORTANT:
These steps must be followed in the order they are presented.
Any other order can result in the customer’s port reverting
back to a DHCP connection type.
Step
Action
1
Direct your web browser to:
2
Click:
Advanced
on the top menu bar.
3
Click:
Connection Settings
on the left hand menu.
Continued on next page
Page 19 / 23
Actiontec F2250 Setup Guide
Date: 12/13/2013
Actiontec_F2250_Setup_Guide.docx
Page
19
of
23
Fixing Connection Type,
Continued
Change
connection type
from DHCP to
PPPoE
(continued)
Step
Action
4
1.
Select:
PPPoE
from the ISP Protocol drop down menu
2.
Enter:
customer’s
PPP username and password
3.
Click:
Apply
5
Authentication is expected to fail.
WAN Conn: will indicate
Disconnected
Conn Type:
will be PPPoE
The F2250’s Internet light will be
red
Continued on next page
1
2
3
Page 20 / 23
Actiontec F2250 Setup Guide
Date: 12/13/2013
Actiontec_F2250_Setup_Guide.docx
Page
20
of
23
Fixing Connection Type,
Continued
Change
connection type
from DHCP to
PPPoE
(continued)
Step
Action
6
Contact MCO to have customer’s port rebuilt:
877-626-8990.
Announce to MCO
“
The Actiontec F2250 selected DHCP
connection type.
Please rebuild customer’s port
for a PPPoE
connection
”.
Wait for MCO to complete port rebuild.
7
Reboot F2250 (power cycle)
8
Authentication is expected to succeed.
After DSL light/s are green, log into F2250 and verify…
F2250 Internet light is blue (blinking is OK)
WAN Conn: is Connected
Conn Type: is PPPoE
9
Go back to
Initial
provisioning
–
Step 12
(page
Error!
Bookmark not defined.
)

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