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iNID -- i3812V User Guide
112
2.
Click
Home Networking
; the
LAN Status
page opens.
3.
Click
Statistics
; the
Statistics
page opens displaying the wireless access point information.
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Finding Solutions
113
4.
Scroll down the page until you reach the intended
HomePNA Network
pane, Coax or Phoneline, for
example:
Devices connected to your HPNA
network.
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iNID -- i3812V User Guide
114
5.
Check the
HPNA Physical Link
status.
−
UP
indicates that the operation is normal. (Continue to view the connected interfaces.)
−
DOWN
indicates that the IPTV is not connected.
6.
View the connected devices, where each connected device is identified by a node ID and its associated
MAC address.
7.
View the statistics presented in the
HPNA Statistics
pane and verify that there are no CRC errors or
dropped frames.
Viewing Logs
Logs provide an audit trail of activities that are helpful for troubleshooting and diagnostics purposes.
Viewing Events Logs
1.
Open a Web browser and enter
to access the 2Wire i3812V user interface; the
Home
page opens, displaying the aggregate upstream and downstream bandwidths.
2.
Click
Settings
; the
System Information
page opens.
Note:
The node IDs might not list sequentially. Always verify the node ID by
its MAC address.
Note:
The page shows the two current statistics that are automatically
collected at every 15-minute interval.
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Finding Solutions
115
3.
Click
Logs
; the
Event Log
page opens.
4.
Click
Clear Log
if you want to minimize the clutter from previous events when you are trying to diagnose
a problem.
5.
Filter the log category from the
Display Filter
drop-down list.
6.
Click
Submit
; the page refreshes and displays the logs of your selection.
7.
View the log.
−
Type
: The type of the event:
INF
for information,
ERR
for errors,
WRN
for warning, and so forth.
−
Date/Time
: The date and time when the event occurs listing from the latest date on the top.
−
Event Description
: This information includes source and destination IP addresses as well as their
ports, and a brief description of the event.
Note:
The log starts from the oldest to the latest date; that is, the latest log
appears at the bottom of the page.
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Viewing System Logs
1.
Open a Web browser and enter
to access the 2Wire i3812V user interface; the
Home
page opens, displaying the aggregate upstream and downstream bandwidths.
2.
Click
Settings
; the
System Information
page opens.
3.
Click
Logs
; the
Event Log
page opens.
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