Enabling Event Notifications

33

HomePortal 3801HGV Gateway User Guide

Setting Up System Information

Enabling Notifications

To enable notifications:

1.

Navigate to

Settings > System Info > Event Notifications

. The

Event Notifications

page

appears.

2.

Select the

Broadband Status Notification

and/or

Router-Behind-Router Detection

check

boxes.

3.

Click

Save

.

Note

To enable router-behind-router detection, make sure that DHCP and NAT are enabled, and

the gateways are not in bridge mode.

Disabling Notifications

To disable notifications:

1.

On the

Event Notifications

page, clear the

Broadband Status Notification

and/or

Router-

Behind-Router Detection

check boxes.

2.

Click

Save

.

See Also

Using Diagnostics Features

on page 93

Troubleshooting 3801HGV Gateway

on page 109

34

CHAPTER 8

Configuring Broadband Settings

This chapter provides information about the tasks you can perform in the

Broadband

tab. Following

are the links under the Broadband tab, and associated tasks:

•

Status

•

Viewing Broadband Status

on page 34

•

Link Configuration

•

Configuring Bridge Mode

on page 40

•

Routing

•

Adding Static Routes

on page 42

•

Multicast

•

Configuring IP Multicast Sessions

on page 43

•

Viewing Multicast Statistics

on page 44

•

DNS Resolution

•

Resolving Domain Name

on page 47

Viewing Broadband Status

This task lets you view the connectivity status, Internet connection details, modem type, and traffic

statistics. You can also reset the page to view up-to-date information.

Note

Broadband and Service LEDs must be solid green on the front panel of the device. Also,

ensure that the user interface is accessible.

To view broadband status, navigate to

Settings

>

Broadband

>

Status

. The

Status

page appears.

The following figure displays the

Summary Status

section of the

Status

page.

Viewing Broadband Status

35

HomePortal 3801HGV Gateway User Guide

Configuring Broadband Settings

Refer to the following table for description of the

Summary Status

parameters listed on the

Status

page:

The following figure displays the

Internet Details

section of the

Status

page.

Parameter

Description

Internet

Status of the Internet Connection. This displays

Connected

when the ISP

acitvates your Internet connection.

DSL Link

Status of the DSL connection. This displays

Connected

when the DSL port of

the gateway is connected to the telephone jack. Ensure that your service

provider activates the VDSL connection.

Viewing Broadband Status

36

HomePortal 3801HGV Gateway User Guide

Configuring Broadband Settings

Refer to the following table for description of the

Internet Details

parameters listed on the status

page:

Parameter

Description

Broadband Link Type

Type of broadband connection.

Connection Type

Identifies the method by which the gateway connects to the

Internet Service Provider (ISP). The methods can be:

• PPPoE

• PPPoA

• Direct IP

User Name

User credentials to connect with your ISP

. Your user name was either assigned

to you or configured by you during the installation process. The correct user

name is required to successfully connect to the Internet.

Current Internet Connection

IP Address

IP address assigned by the ISP to the gateway for connecting to the Internet.

Subnet Mask

Used in conjunction with your Internet address.

Default Gateway

Default gateway is a server that assigns an IP address to your gateway for

accessing the Internet.

Primary DNS

IP address of the primary DNS server that the gateway uses for DNS name

resolution. DNS allows Internet users to specify a name (domain name) to

reach a Web page (for example, www.domainname.com) instead of its Internet

address (for example, 111.222.111.222). When you enter the name of a Web

location (URL), the DNS looks up the name and resolves it to the Internet

address of the Web page.

Secondary DNS

Used as a backup if the Primary DNS fails to respond.

Host Name

Host name is a label that is configured on the gateway.

Domain

Domain associates your gateway with your ISP on the broadband link.

MAC Address

MAC address of the gateway.

MTU

Maximum Transmission Unit is the maximum size of packets that are

communicated on your ISP network.

PPPoE Access

Concentrator

PPPoE server name.

PPPoE Service

Type of PPPoE service being used.

Viewing Broadband Status

37

HomePortal 3801HGV Gateway User Guide

Configuring Broadband Settings

The following figure displays the

DSL Details

section of the

Status

page.

Refer to the following table for description of the

DSL Details

parameters listed on the status page:

Parameter

Description

Modem Type

Displays modem type: either built-in VDSL modem or external broadband

modem through Ethernet.

Connection Type

Method by which the gateway connects to the ISP

. The method can be:

• Direct IP

• PPPoE

DSL Line (Wire Pair)

Line 1 (inner pair), Line 2 (outer pair), or searching for DSL signal. During

installation, the gateway auto-detects whether the DSL signal is on line 1 or

line 2.

Current DSL Connection