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Viewing NAT Information
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HomePortal 3801HGV Gateway User Guide
Using Diagnostics Features
5.
Click
Stop
to stop testing.
Note
To clear logs, select all logs in the provided space, and press
Delete
on your keyboard.
Viewing NAT Information
Network Address Translation (NAT) is the process of modifying network address information in
datagram packet headers while in transit across a traffic routing device for remapping a given
address space into another.
Most NAT devices allow the network administrator to configure table entries for permanent use.
This feature is referred to as port forwarding, and allows traffic originating in the “outside” network
to reach designated hosts in the masqueraded network.
To view NAT information navigate to
Settings > Diagnostics > NAT
. The
NAT
page appears.
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Viewing NAT Information
104
HomePortal 3801HGV Gateway User Guide
Using Diagnostics Features
Page 113 / 128
Enabling Syslog
105
HomePortal 3801HGV Gateway User Guide
Using Diagnostics Features
You can view the following information on this page:
Enabling Syslog
Objective:
To enable the syslog feature.
The syslog feature allows you to send system logs to a remote server. To view logs sent to the
remote server, make sure that you install and configure the syslog server when you configure the
gateway.
Steps:
1.
Navigate to
Settings>Diagnostics>Syslog
. The following page appears.
2.
Select the
Enable Syslog
check box.
3.
Enter the IP address of the server in the
Server Location
text box.
4.
Select
Enable Throttling
if you want to limit the number of logs sent to the server per
second. Selecting this feature increases server performance.
Name
Description
Pinholes
A firewall pinhole is a port that is opened through a firewall to allow a
particular application/Web site to gain controlled access to the protected
network.
This area displays the pinholes that you have used.
Current NAT Sessions
Displays information about all current NAT sessions.
TCP Redirection
Displays interface information about the source and destination based IPs.
Page 114 / 128
Resetting the Gateway
106
HomePortal 3801HGV Gateway User Guide
Using Diagnostics Features
5.
Enter an integer greater than 0 in the
Limit Logging to
text box.
6.
Click
Save
.
Resetting the Gateway
Objective
To reset the gateway.
You may need to reset the HomePortal 3801HGV gateway if one or all the LEDs is/are solid red.
This indicates that there is some failure within the system. It is recommended that you discuss
your problems with customer service before attempting to reset your device.
You can work with the following areas on this page:
System & Link Resets
You can reset the following in this area:
Device List
IP/PPP
Broadband
System
Configuration Resets
You can reset the following in this area:
Wireless Configuration
Firewall Configuration
Reset to Factory Default State
You can reset the gateway to factory default in this area
Note
Resetting the system or rebooting it may take several minutes before broadband is
restored.
Page 115 / 128
Resetting the Gateway
107
HomePortal 3801HGV Gateway User Guide
Using Diagnostics Features
Resetting System and Links
To reset the system and links:
1.
Navigate to
Settings > Diagnostics > Resets
. The
Resets
page appears. The following
figure displays the
System and Link Resets
section in the
Resets
page.
2.
In the
System & Link Resets
section:
a.
Click
Clear
if you want to clear the device list. Devices will be re-listed as the system
rediscovers them.
Note
Clearing the device list deletes many per-device settings you may have made (IP
addresses, host application mappings, and so on). It is recommended that you do this only
when instructed by a customer support executive.
b.
Click
Reset
for
Reset IP/PPP
if you want to refresh the broadband IP address.
c.
Click
Reset
for
Reset Broadband
if you want to re-establish your broadband
connection.
d.
Click
Reset
for
Reset System
if you want to reboot your system.

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