Viewing System Information

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HomePortal 3801HGV Gateway User Guide

Setting Up System Information

You can view the following information on the

Status

page:

Parameter

Description

Manufacturer

Name of the gateway manufacturer.

Model

Model number of the gateway.

Serial Number

Serial number of the gateway. The serial number is also printed on the

gateway.

Hardware Version

Hardware version number of the gateway.

Software Version

Version number of the software used for the gateway.

Key Code

Key code of the gateway.

First Use Date

Date when the gateway was powered on for the first time out of factory.

Cureent Date and Time

Your current date and time.

Time Since Last Boot

Time elapsed since you last booted the system.

DSL Modem

Hardware version of the DSL modem.

System Password

Displays

Default

if you use the default system for your system.

Displays

Custom

if you have createad your own password for your system.

Displays

None

if you have not enabled password protection for your system.

Setting Up System Password

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HomePortal 3801HGV Gateway User Guide

Setting Up System Information

Setting Up System Password

Objective

To set up the system password.

This task allows you to set up a password for your system in order to protect it against

unauthorized access. You can either set up the default system password, or create your own

password.

Steps

1.

Navigate to

Settings > System Info > Password

. The

Password

page appears.

2.

You can perform one of the following tasks:

•

Set the default system password. The default system password is displayed on the

side of the gateway device

•

Create your own system password

Setting Default System Password

To set the default system password:

1.

Select the

Enable Password Protection

box.

2.

Click

Use Default System password (printed on the side of the gateway)

.

The following figure shows the default password printed on the side of the gateway device.

Configuring Date and Time

30

HomePortal 3801HGV Gateway User Guide

Setting Up System Information

Creating Your System Password

To create your own system password:

1.

Select the

Enable Password Protection

box.

2.

Click

Create or

Edit a Custom Password

.

3.

Enter a password in the

Enter New Password

text box. The password is case-sensitive,

and can contain up to 31 alpha-numeric characters with no spaces.

4.

Enter the same password in the

Confirm New Password

text box.

5.

Enter a hint in the

Enter a Password Hint

text box. A password hint can be a word, a

phrase, or a question that can help you in case you forget your password.

Note

Although not required, it is strongly recommended that you enter a hint to act as a

reminder.

6.

Click

Save

.

Configuring Date and Time

Objective

To configure the date and time of the system.

This task allows you to configure the correct date and time for your system. You can either

automatically set up the date and time, or configure it manually.

Configuring Date and Time

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HomePortal 3801HGV Gateway User Guide

Setting Up System Information

Automatically Setting up Date and Time

To automatically set up date and time:

1.

Navigate to

Settings > System Info > Date & Time

. The

Date & Time

page appears.

2.

Select your time zone in the

Current Time Settings

area.

3.

Click

Save

.

Note

Do not forget to select the

Daylight Savings Time

check box in the

Time Configuration

area if Daylight Savings Time is observed in your state.

Enabling Event Notifications

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HomePortal 3801HGV Gateway User Guide

Setting Up System Information

Manually Configuring Date and Time

To manually configure the date and time:

1.

Navigate to

Settings > System Info > Date & Time

. The Time Configuration section

appears.

2.

Select the

Override automatic time configuration

box in the

Time Configuration

section.

3.

Set the time in the corresponding space in the hh:mm:ss format.

4.

Set the date in the corresponding space in the yyyy/mm/dd format.

5.

Select the

Daylight Savings Tim

check box.

6.

Click

Save

.

Note

When you configure the date and time manually, do not forget to select the

Override

automatic time configuration

check box.

Enabling Event Notifications

Objective:

To view notifications of service impacting events.

This task allows you to eable/disable event notifications. Enabling event notifications assists you

in detecting any service-impacting conditions that may need repair. After enabling event

notifications, the system automatically notifies you of the service-impacting conditions.