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Declaration of Conformity
118
HomePortal 3801HGV Gateway User Guide
Regulatory Information
Equipment
Repairs
Do not, under any circumstances, attempt any service, adjustments, or repairs on this equipment.
Instead, contact your local 2Wire distributor or service provider for assistance. Failure to comply may
void the product warranty.
Location – Environmental Considerations
Do not plug the AC/DC power adapter into an outdoor outlet or operate the residential gateway
outdoors. It is not waterproof or dustproof, and is for indoor use only. Any damage to the unit from
exposure to rain or dust may void your warranty.
Do not use the residential gateway where there is high heat, dust, humidity, moisture, or caustic
chemicals or oils. Keep the gateway away from direct sunlight and anything that radiates heat, such as
a stove or a motor.
Declaration of Conformity
FCC / Industry Canada Compliance
This device has been tested and certified as compliant with the regulations and guidelines set forth in
the Federal Communication commission - FCC part 15, FCC part 68 and Industry Canada - ICES003
and RSS-210 Radio and telecommunication regulatory requirements / Le présent materiel est
conforme aux specifications techniques applicables d’Industrie Canada. Cet appareil numérique de la
classe [*] est conforme à la norme NMB-003 du Canada.
Manufacturer: 2Wire, Inc.
Model(s): RG3801HGV-00
Part 15 of FCC Rules
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1.
This device may not cause harmful interference, and
2.
This device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna
•
Increase the separation between the equipment and receiver
Page 127 / 128
Declaration of Conformity
119
HomePortal 3801HGV Gateway User Guide
Regulatory Information
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected
•
Consult the dealer or an experienced radio/TV technician for help
m
Changes or modifications not expressly approved by the party responsible for compliance
could void your authority to operate this equipment.
TIA 968 (Part 68 of FCC Rules) / IC CS-03
This equipment complies with the Telecommunication Industry Association TIA-968 (FCC part 68) and
Industry Canada CS-03 Telecommunication requirements. On the product is a label that contains,
among other information, the IC and FCC registration number and ringer equivalence number (REN) for
this equipment. If requested, this information may be provided to the telephone company.
The REN is used to determine the quantity of devices that may be connected to the telephone line.
Excessive RENs on the telephone line may result in the device not ringing in response to an incoming
call. In most, but not all areas, the sum of the RENs should not exceed five (5.0) / L’indice
d’équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui peuvent être
raccordés à une interface téléphonique. La terminaison d’une interface peut consister en une
combinaison quelconque de dispositifs, à la seule condition que la somme d’indices d’équivalence de
la sonnerie de tous les dispositifs n’excède pas 5.
To be certain of the number of devices that may be connected to the line, as determined by the total
RENs, contact the telephone company to determine the maximum RENs for the calling area.
This product cannot be used on telephone-company-provided coin service. Connection to Party Line
Service is subject to state tariffs.
An FCC-compliant telephone cord and modular plug is provided with this equipment. This equipment is
designed to be connected to the telephone network or premises wiring using a compatible modular jack
that is Part 68 compliant. If this equipment causes harm to the telephone network, the telephone
company will notify you in advance that temporary discontinuance of service may be required. If
advance notice is not practical, the telephone company will notify the customer as soon as possible.
Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The
telephone company may make changes in its facilities, equipment, operations, or procedures that could
affect the operation of this equipment. If this happens, the telephone company will provide advance
notice in order for you to make the necessary modifications to maintain uninterrupted service. If trouble
is experienced with this equipment, please contact 2Wire, or your local 2Wire distributor or service
center in the U.S.A. for repair and/or warrant information. If the trouble is causing harm to the
telephone network, the telephone company may request you to remove this equipment from the
network until the problem is resolved. No repairs can be done by a customer on this equipment. It is
recommended that the customer install an AC surge arrestor in the AC outlet to which this device is
connected. This is to avoid damage to the equipment caused by local lightning strikes and other
electrical surges.
MPE/SAR/RF Exposure Information
This device was verified for RF exposure and found to comply with Council Recommendation 1999/
519/EC and FCC OET-65 RF exposure requirements. This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled environment.
c
While this device is in operation, a separation distance of at least 20 cm (8 inches) must
be maintained between the radiating antenna inside the EUT and the bodies of all persons
Page 128 / 128
Declaration of Conformity
120
HomePortal 3801HGV Gateway User Guide
Regulatory Information
exposed to the transmitter in order to meet the FCC RF exposure guidelines. Making
changes to the antenna or the device is not permitted. Doing so may result in the installed
system exceeding RF exposure requirements. This device must not be co-located or
operated in conjunction with any other antenna or radio transmitter. Installers and end
users must follow the installation instructions provided in this guide.

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