Broadband Link Tab

16

Username

The name used to connect with your Internet Service Provider

(ISP). Your username was either assigned to you or configured

by you during the install process. The correct username is

required to successfully connect to the Internet.

Internet Address

A number that is assigned to a computer so that it can

communicate on a network and on the Internet. This address

is assigned to you by your Internet Service Provider for all

communication on the Internet, and can be either Static

(permanently assigned and manually entered) or Dynamic

(automatically assigned and configured).

The typical configuration is for your ISP to automatically

assign and configure an Internet address (Dynamic) when your

system connects to the Internet.

Businesses or power users may use a static address enabling

them to run advanced services such as Internet servers and

video conferencing. Static addresses typically cost more

because they must be leased from the ISP

.

If you receive your Internet address settings automatically, the

subnet mask has been set for you. If you manually set your

Internet address (Static IP), this is the information that was

provided to you by your ISP and entered by you during gateway

installation.

Subnet Mask

Part of the Internet address settings and used in conjunction

with your Internet address. If you receive your Internet

address settings automatically, the subnet mask has been

set for you. If you manually set your Internet address (Static

IP), this is the information that was provided to you by your ISP

and entered by you during gateway installation.

Default Gateway

Part of the Internet address settings. The default gateway is a

device your 2Wire gateway communicates with directly to give

you access to the Internet.

If you receive your Internet address settings automatically, the

subnet mask has been set for you. If you manually set your

Internet address (Static IP), this is the information that was

provided to you by your ISP and entered by you during the

system installation.

Item

Description

Broadband Link Tab

17

Primary Domain Name Server

Part of the Internet address settings. A domain name is a

meaningful, easy-to-remember “handle” for an Internet

address. The DNS allows Internet users to specify a name

(domain name) to reach a Web page (for example,

www.domainname.com) instead of its Internet address (for

example, 111.222.111.222). When you enter the name of a

Web location (URL), the DNS looks up the name and resolves

it to the Web page’s Internet address.

If you receive your Internet address settings automatically, the

subnet mask has been set for you. If you manually set your

Internet address (static IP), this is the information that was

provided to you by your ISP and entered by you during gateway

installation.

Secondary Domain Name

Server

Used as a backup if the Primary server fails to respond.

If you receive your Internet address settings automatically, the

subnet mask has been set for you. If you manually set your

Internet address (Static IP), this is the information that was

provided to you by your ISP and entered by you during the

system installation. This parameter may not be necessary and

may be left blank.

Domain

The name that associates your gateway with your ISP on the

broadband link. This parameter may not be necessary and

may be left blank.

If you receive your Internet address settings automatically, the

subnet mask has been set for you. If you manually set your

Internet address (Static IP), this is the information that was

provided to you by your ISP and entered by you during gateway

installation.

Maximum Transmission Unit

(MTU)

Shows the maximum size allowed on packets that are sent to

and from your network to your ISP

.

Gateway Ping

The 2Wire gateway periodically checks the connection

between itself and your ISP’s Default Gateway. This field

informs you that the check has been performed and whether

or not it was successful.

DNS Communication

The gateway periodically checks the connection between itself

and your ISP’s domain name server(s) to make sure DNS is

available. This field informs you that the check has been

performed and whether or not it was successful.

Configuration Server Post

The gateway periodically checks the connection between itself

and the 2Wire Component Management System. This field

informs you that the check has been performed and whether

or not it was successful.

Item

Description

Broadband Link Tab

18

Monitor Internet Connection

The Monitor Internet connection

link launches the Speed Meter. The Speed Meter measures the actual rate

at which data is coming into (Incoming Kbps) and going out of (Outgoing Kbps) your system. It measures

real-time data throughput in Kilobits per second and displays in one-second intervals.

The Speed Meter monitors the actual data rates while connecting to a Web site. This data rate can differ

from the reported speed of your broadband connection due to many factors, including traffic to the Web site

or the speed of the Web servers at the site you are visiting.

Test Connection Speed

The Test connection speed

link launches the 2Wire Bandwidth Meter. The Bandwidth Meter measures the

maximum download speed from 2Wire’s Web site to your system in Kilobits per second (Kbps).

The 2Wire Bandwidth Meter estimates your connection speed from the Internet. Because the Internet

consists of thousands of interconnections, your connection to a Web site could be affected by many

different factors. If you experience slow performance on a particular Web site, you can use the 2Wire

Bandwidth Meter to verify whether this is isolated to that particular Web site, or if it is a more general

occurrence. Because the 2Wire Bandwidth Meter measures the download speed from 2Wire’s Web site to

your computer and can be affected by many factors on the Internet, it is not an accurate measurement of

the service from your ISP

.

Using Broadband Diagnostics

Diagnostics displays an itemized list of your broadband connection’s current status. Technical support

representatives use this information to help troubleshoot problems with your broadband connection.

To access the Broadband Link Diagnostics page:

•

Open a Web browser and access the gateway user interface by entering

•

Click the

Broadband Link

tab.

Note:

To use the Speed Meter, your browser must support Java 2.

Broadband Link Tab

19

•

Click the Diagnostics

link under the tab to open the Broadband Link Diagnostics page.

Figure 9. Broadband Link Diagnostics Page

To update the broadband link status, click

REFESH

.

To initiate a full test of your broadband link, click

TEST

. The test will take several minutes, during which the

system reestablishes all broadband connections. You will not be able to access the Internet until the test is

complete.

Viewing Statistics

The View Broadband Link Statistics page shows statistics associated with the 2Wire gateway broadband

link, including cumulative DSL statistics.

To access the Broadband Link Statistics page:

•

Open a Web browser and access the gateway user interface by entering

•

Click the

Broadband Link

tab.

Broadband Link Tab

20

•

Click the Statistics

link under the tab to open the View Broadband Link Statistics page.

Figure 10. View Broadband Link Statistics Page

The Transmit and Receive Data panel displays the following information.

•

Transmit.

The cumulative number of IP packets transmitted, the cumulative number of IP payload bytes

transmitted, and the number and percentage transmitted in error.

•

Receive.

The number of bytes and packets received, and the number and percentage received in error.

The Data Errors panel displays the following information.

Data Error

Description

ATM Cell Header Errors

The number of ATM cell header CRC errors since the 2Wire gateway

was last restarted, and the elapsed time since the last cell header

error.

ATM Loss of Cell Delineation

The number of ATM loss of cell delineation errors since the 2Wire

gateway was last restarted, and the elapsed time since the last

loss of cell delineation error.