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Page 16 / 138 Scroll up to view Page 11 - 15
System Tab
11
Viewing System Details
The System Details page provides information about your gateway, any enhanced services you may have,
and provides a link that you can use to restart your system.
To view the System Details page:
•
Open a Web browser and access the gateway user interface by entering http://gateway.2wire.net.
•
Click the
System
tab.
•
Click the View details
link in the System area of the Network at a Glance panel to open the View System
Details page.
Figure 6. View System Details Page
The Restart the system
link restarts your system. Your network connections and your broadband
connectivity will be briefly disrupted until your system restarts and broadband connectivity is
re-established with your broadband service provider.
The View available upgrades and options
link accesses a page that displays available software upgrades or
enhanced services. If your gateway is running the latest software or enhanced services are not available,
the following message displays.
Page 17 / 138
12
Broadband Link Tab
This chapter describes the 2Wire gateway Broadband Link features, and provides detailed instructions on
how to customize your broadband settings.
Viewing Your Broadband Link Summary
The Broadband Link Summary page provides general information about the current status of your
broadband link connection and your system configuration.
To access your Broadband Link Summary:
•
Open a Web browser and access the gateway user interface by entering
•
Click the
Broadband Link
tab.
•
Click the Summary
link under the tab to open the View Broadband Link Summary page.
Figure 7. View Broadband Link Summary Page
The Connection panel shows information about your gateway’s connection to the Internet. The elements
displayed will vary, depending on your gateway model and the type of broadband service you have.
Connection Status
There are two ways you can check the current status of your gateway’s broadband connection: you can use
the
DSL
and
Internet
indicator lights on the front of your gateway, or, if your computer is connected to the
network, you can view the user interface.
Page 18 / 138
Broadband Link Tab
13
Connection Speed
Connection Speed shows the incoming and outgoing data rates of your DSL connection, measured in
kilobits per second (Kbps). Incoming is the speed of data flowing from the Internet to your network;
Outgoing is the speed of data flowing from your network to the Internet.
Connection Information
Connection Information shows the following basic system configuration information:
•
Internet Address.
The broadband IP address assigned by your service provider to your gateway so that
it can communicate on the Internet. This address is assigned to you by your Internet Service Provider
for all communication on the Internet, and can either be Static (permanently assigned and manually
entered) or Dynamic (automatically assigned and configured), depending on your subscribed service
type.
•
Hardware Address.
(Also known as the MAC address, physical address or, if you are a cable customer,
the C number.) When your gateway is connected to the broadband network, an association is made
between its unique hardware address and its Internet address before it can communicate to the
Internet.
Note:
This field displays the hardware address only if the gateway is connected to the Internet via PPPoE.
•
Key Code.
The activation code that tells your gateway how to connect to your service provider. The key
code is used during the installation process to customize the setup screens and settings for your
broadband provider.
Finding Your Hardware Address
If required to find your Hardware (MAC) address, refer to the following table and follow the instructions for
your operating system.
Windows OS
Macintosh 8.x & 9.x
Macintosh OS X
1.
Click the
Start
menu.
2.
Click
Run
.
3.
Enter “cmd” in the
entry field.
4.
Click
OK
.
5.
At the C:\> prompt,
enter “ipconfig/all”.
6.
Locate the Physical
address (for example,
01-24-H5-18-B3-00).
7.
To close the window,
enter “exit” at the
C:\> prompt.
1.
Click the
Apple
icon.
2.
Select
Control Panels
.
3.
Select
TCP/IP
.
4.
From the Configure
pulldown menu, select
Built-in Ethernet
.
5.
From the File menu,
select
Get Info
. Your MAC
address appears as
either the Hardware
Address or the Ethernet
Address.
1.
Click the
Apple
icon.
2.
Select
System
Preferences
.
3.
Click the
Network
icon.
4.
Click the
TCP/IP
tab.
5.
From the Configure
pulldown menu, select
Built-in Ethernet
. Your
MAC address appears in
the lower-left corner as
the Ethernet Address.
Page 19 / 138
Broadband Link Tab
14
Connection Details
The View connection details
link accesses the Broadband Link Details page, which displays technical
information about your broadband connection. Technical support representatives use this information to
help troubleshoot problems with your broadband connection.
Figure 8. View Broadband Link Details Page
The following table shows the information that may be displayed on the Broadband Link Details page.
Note:
The information displayed depends on the type of broadband service you have and your
gateway model.
Page 20 / 138
Broadband Link Tab
15
Item
Description
DSL Connection
DSL Line (Wire Pair)
The DSL signal can be transmitted on Line 1 (inner pair) or
Line 2 (outer pair). During installation, the gateway
automatically detects on which line the DSL signal is being
transmitted.
Protocol
Displays which DSL protocol is being used to communicate
between your system and your service provider.
Downstream Rate
The speed at which data comes over your broadband
connection from the Internet to your network, measured in
kilobits per second (kbps).
Upstream Rate
The speed at which data goes over your broadband
connection from your network to the Internet, measured in
kilobits per second (kbps).
Channel
The setting in this field is determined by your ISP’s DSLAM
equipment.
Current Noise Margin
Indicates how much the noise on the DSL line can increase
before it begins to affect the DSL signal. As the noise on the
DSL line increases, the margin will approach zero. If the noise
exceeds the current noise margin, the DSL signal will be lost.
The level is measured in decibels (dBs).
Current Attenuation
Represents the decrease in signal strength between
origination of the DSL (Central Office) and your gateway.
Customers who live close to their Central Office usually will
have less signal loss and a low current attenuation. The level
is measured in decibels (dBs).
Current Output Power
The current DSL transmit power of your gateway. The level is
measured in decibels (dBs).
DSLAM Vendor Information
A DSLAM is the piece of equipment located in the Central
Office (CO) that provides the DSL signal to your DSL line. The
Vendor Information identifies information about the
configuration of this equipment.
PVC Info
Displays the pair of numbers that uniquely identifies the ATM
virtual circuit between the system and the provider of your
DSL service.
Internet Connection Details
Connection Type
Identifies the method by which the gateway connects to the
Internet Service Provider (ISP): PPPoE, PPPoA, or Direct.

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