Broadband Link Tab
16
Test Connection Speed
The Test connection speed
link launches the 2Wire Bandwidth Meter. The Bandwidth Meter measures the
maximum download speed from 2Wire’s Web site to your system in Kilobits per second (Kbps).
The 2Wire Bandwidth Meter estimates your connection speed from the Internet. Because the Internet
consists of thousands of interconnections, your connection to a Web site could be affected by many
different factors. If you experience slow performance on a particular Web site, you can use the 2Wire
Bandwidth Meter to verify whether this is isolated to that particular Web site, or if it is a more general
occurrence. Because the 2Wire Bandwidth Meter measures the download speed from 2Wire’s Web site to
your computer and can be affected by many factors on the Internet, it is not an accurate measurement of
the service from your ISP
.
Using Broadband Diagnostics
Diagnostics displays an itemized list of your broadband connection’s current status. Technical support
representatives use this information to help troubleshoot problems with your broadband connection.
To access the Broadband Link Diagnostics page:
•
Open a Web browser and access the gateway user interface by entering
•
Click the
Broadband Link
tab.
•
Click the Diagnostics
link under the tab to open the Broadband Link Diagnostics page.
Figure 9. Broadband Link Diagnostics Page
To update the broadband link status, click
REFESH
.
To initiate a full test of your broadband link, click
TEST
. The test will take several minutes, during which the
system reestablishes all broadband connections. You will not be able to access the Internet until the test is
complete.