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21.1.2
What You Need to Know About VoIP
VoIP
VoIP stands for Voice over IP. IP is the Internet Protocol, which is the message-carrying standard
the Internet runs on. So, Voice over IP is the sending of voice signals (speech) over the Internet (or
another network that uses the Internet Protocol).
SIP
SIP stands for Session Initiation Protocol. SIP is a signalling standard that lets one network device
(like a computer or the Device) send messages to another. In VoIP, these messages are about
phone calls over the network. For example, when you dial a number on your Device, it sends a SIP
message over the network asking the other device (the number you dialed) to take part in the call.
SIP Accounts
A SIP account is a type of VoIP account. It is an arrangement with a service provider that lets you
make phone calls over the Internet. When you set the Device to use your SIP account to make
calls, the Device is able to send all the information about the phone call to your service provider on
the Internet.
Strictly speaking, you don’t need a SIP account. It is possible for one SIP device (like the Device) to
call another without involving a SIP service provider. However, the networking difficulties involved
in doing this make it tremendously impractical under normal circumstances. Your SIP account
provider removes these difficulties by taking care of the call routing and setup - figuring out how to
get your call to the right place in a way that you and the other person can talk to one another.
How to Find Out More
See
Chapter 4 on page 37
for a tutorial showing how to set up these screens in an example
scenario.
See
Section 21.10 on page 252
for advanced technical information on SIP.
21.2
Before You Begin
Before you can use these screens, you need to have a VoIP account already set up. If you don’t
have one yet, you can sign up with a VoIP service provider over the Internet.
You should have the information your VoIP service provider gave you ready, before you start to
configure the Device.
21.3
The SIP Account Screen
The Device uses a SIP account to make outgoing VoIP calls and check if an incoming call’s
destination number matches your SIP account’s SIP number. In order to make or receive a VoIP
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call, you need to enable and configure a SIP account, and map it to a phone port. The SIP account
contains information that allows your Device to connect to your VoIP service provider.
See
Section 21.3.1 on page 237
for how to map a SIP account to a phone port.
Use this screen to view SIP account information. You can also enable and disable each SIP account.
To access this screen, click
VoIP > SIP > SIP Account
.
Figure 142
VoIP > SIP > SIP Account
Each field is described in the following table.
21.3.1
The SIP Account Add/Edit Screen
Use this screen to configure a SIP account and map it to a phone port. To access this screen, click
the
Add new account
button or click the
Edit
icon of an entry in the
VoIP > SIP > SIP Account
screen.
Table 110
VoIP > SIP > SIP Account
LABEL
DESCRIPTION
Add new account
Click this to configure a SIP account.
#
This is the index number of the entry.
Active
This shows whether the SIP account is activated or not.
A yellow bulb signifies that this SIP account is activated. A gray bulb signifies that this SIP
account is not activated.
SIP Account
This shows the name of the SIP account.
Service Provider
This shows the name of the SIP service provider.
Account No.
This shows the SIP number.
Modify
Click the
Edit
icon to configure the SIP account.
Click the
Delete
icon to delete this SIP account from the Device.
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Note: Click
more
to see all the fields in the screen. You don’t necessarily need to use all
these fields to set up your account. Click
less
to see and configure only the fields
needed for this feature.
Figure 143
VoIP > SIP > SIP Account > Add new accoun/Edit
Each field is described in the following table.
Table 111
VoIP > SIP > SIP Account > Add new accoun/Edit
LABEL
DESCRIPTION
SIP Account
Selection
This field displays
ADD_NEW
if you are creating a new SIP account or the SIP
account you are modifying.
SIP Service
Provider
Association
Select the SIP service provider profile to use for the SIP account you are
configuring in this screen. This field is read-only when you are modifying a SIP
account.
General
Enable SIP
Account
Select this if you want the Device to use this account. Clear it if you do not want
the Device to use this account.
SIP Account
Number
Enter your SIP number. In the full SIP URI, this is the part before the @ symbol.
You can use up to 127 printable ASCII characters.
Authentication
Username
Enter the user name for registering this SIP account, exactly as it was given to
you. You can use up to 95 printable ASCII characters.
Password
Enter the user name for registering this SIP account, exactly as it was given to
you. You can use up to 95 printable ASCII Extended set characters.
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Apply To Phone
Select a phone port on which you want to make or receive phone calls for this
SIP account.
If you map a phone port to more than one SIP account, there is no way to
distinguish between the SIP accounts when you receive phone calls. The Device
uses the most recently registered SIP account first when you make an outgoing
call.
If a phone port is not mapped to a SIP account, you cannot receive or make any
calls on the phone connected to this phone port.
more/less
Click
more
to display and edit more information for the SIP account. Click
less
to display and configure the basic SIP account settings.
URI Type
Select whether or not to include the SIP service domain name when the Device
sends the SIP number.
SIP
- include the SIP service domain name.
TEL
- do not include the SIP service domain name.
Voice Features
Primary
Compression
Type
Secondary
Compression
Type
Third
Compression
Type
Select the type of voice coder/decoder (codec) that you want the Device to use.
G.711 provides high voice quality but requires more bandwidth (64 kbps). G.711
is the default codec used by phone companies and digital handsets.
G.711a
is typically used in Europe.
G.711u
is typically used in North America and Japan.
G.726-24
operates at
24
kbps.
G.726-32
operates at
32
kbps.
G.722
is a 7 KHz wideband voice codec that operates at 48, 56 and 64 kbps. By
using a sample rate of 16 kHz, G.722 can provide higher fidelity and better audio
quality than narrowband codecs like G.711, in which the voice signal is sampled
at 8 KHz.
The Device must use the same codec as the peer. When two SIP devices start a
SIP session, they must agree on a codec.
Select the Device’s first choice for voice coder/decoder.
Select the Device’s second choice for voice coder/decoder. Select
None
if you
only want the Device to accept the first choice.
Select the Device’s third choice for voice coder/decoder. Select
None
if you only
want the Device to accept the first or second choice.
Speaking Volume
Control
Select the loudness that the Device uses for speech that it sends to the peer
device.
-12
is the quietest, and
12
is the loudest.
Listening Volume
Control
Select the loudness that the Device uses for speech that it receives from the
peer device.
-12
is the quietest, and
12
is the loudest.
Enable G.168
(Echo
Cancellation)
Select this if you want to eliminate the echo caused by the sound of your voice
reverberating in the telephone receiver while you talk.
Enable VAD
(Voice Active
Detector)
Select this if the Device should stop transmitting when you are not speaking.
This reduces the bandwidth the Device uses.
Call Features
Table 111
VoIP > SIP > SIP Account > Add new accoun/Edit (continued)
LABEL
DESCRIPTION
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Send Caller ID
Select this if you want to send identification when you make VoIP phone calls.
Clear this if you do not want to send identification.
Enable Call
Transfer
Select this to enable call transfer on the Device. This allows you to transfer an
incoming call (that you have answered) to another phone.
Enable Call
Waiting
Select this to enable call waiting on the Device. This allows you to place a call on
hold while you answer another incoming call on the same telephone number.
Call Waiting
Reject Timer
Specify a time of seconds that the Device waits before rejecting the second call if
you do not answer it.
Enable
Unconditional
Forward
Select this if you want the Device to forward all incoming calls to the specified
phone number.
Specify the phone number in the
To Number
field on the right.
Enable Busy
Forward
Select this if you want the Device to forward incoming calls to the specified
phone number if the phone port is busy.
Specify the phone number in the
To Number
field on the right.
If you have call waiting, the incoming call is forwarded to the specified phone
number if you reject or ignore the second incoming call.
Enable No Answer
Forward
Select this if you want the Device to forward incoming calls to the specified
phone number if the call is unanswered. (See
No Answer Time
.)
Specify the phone number in the
To Number
field on the right.
No Answer Time
This field is used by the
Active No Answer Forward
feature.
Enter the number of seconds the Device should wait for you to answer an
incoming call before it considers the call is unanswered.
Enable Do Not
Disturb
Select this to set your phone to not ring when someone calls you.
Enable
Anonymous Call
Block
Select this if you do not want the phone to ring when someone tries to call you
with caller ID deactivated.
Enable Call
Completion on
Busy Subscriber
(CCBS)
When you make a phone call but hear a busy tone, Call Completion on Busy
Subscriber (CCBS) allows you to enable auto-callback by pressing 5 and hanging
up the phone. The Device then tries to call that phone number every minute
since after you hang up the phone. When the called party becomes available
within the CCBS timeout period (60 minutes by default), both phones ring.
If the called party’s phone rings because of CCBS but no one answers the
phone after 180 seconds, you will hear a busy tone.
You can enable CCBS on
the called number again.
If you manually call the number on which you have enabled CCBS before the
CCBS timeout period expires, the Device disables CCBS on the called
number.
If you call a second number before the first called number’s CCBS timeout
period expires, the Device stops calling the first number until you finish the
second call.
Select this option to activate CCBS on the Device.
MWI (Message
Waiting
Indication)
Select this if you want to hear a waiting (beeping) dial tone on your phone when
you have at least one voice message. Your VoIP service provider must support
this feature.
Expiration Time
Keep the default value for this field, unless your VoIP service provider tells you
to change it. Enter the number of seconds the SIP server should provide the
message waiting service each time the Device subscribes to the service. Before
this time passes, the Device automatically subscribes again.
Hot Line / Warm
Line Enable
Select this to enable the hot line or warm line feature on the Device.
Table 111
VoIP > SIP > SIP Account > Add new accoun/Edit (continued)
LABEL
DESCRIPTION

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