Prestige 964 Cable Router

3-10

Web Based Management

3.3.6 Web Management – Advanced: Port Triggers

This “Port Triggers” function allows configuration of dynamic triggers to specific devices on the LAN. This

allows for special applications that require specific port numbers with bi-directional traffic to function properly.

Applications such as video conferencing, voice, gaming, and some messaging program features may require

these special settings.

Figure 3-9 Web Management – Advanced: Port Triggers

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Prestige 964 Cable Router

Troubleshooting

4-1

Chapter 4

Troubleshooting

This chapter covers the potential problems you may run into and the possible remedies. After each

problem description, some instructions are provided to help you to diagnose.

4.1

Problems with Cable Connection

Table 4-1 Troubleshooting Cable Connection

PROBLEM

CORRECTIVE ACTION

The PWR LED is off.

Make sure that the Prestige’s power adaptor is connected to the Prestige and plugged

in to an appropriate power source. Check that the power source is turned on.

If the error persists, you may have a hardware problem. In this case, you should

contact your cable operator.

The SYS LED is off.

Turn the Prestige’s power off and then on again.

LAN (1~5) LED and USB

LED are OFF.

Check the LAN/USB LEDs on the front panel. One of these LEDs should be on. If

they are all off, check the Ethernet cables between your Prestige and hub/station or

the USB cable ace on your station.

4.2

Problems with Internet Access

Table 4-2 Troubleshooting Internet Access

PROBLEM

CORRECTIVE ACTION

Make sure that the coaxial cable is connected to the Prestige and the Internet.

Check with your service provider to see if your account has been activated.

Check if your computer’s network configuration is correct. For a dynamic IP address

assignment, you have to activate your computer’s DHCP client. And, you might need

to assign a DNS server address. Refer to cable operator’s configuration information.

Cannot access e-mail

or Internet Service.

Check your TCP/IP parameters and verify that you have installed TCP/IP

properly. If the problem persists, call your cable service provider to verify that

their service is two-way and DOCSIS/EuroDOCSIS-compliant.

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4-2

Troubleshooting

All of the LEDs look

right, but I still cannot

access the Internet.

If the LEDs are right, then your cable router is operating properly. Try shutting

down, powering off your computer and then turning it on again. This will cause

your computer to re-establish communications.

Check your TCP/IP parameters and verify that you have installed TCP/IP

properly.

Launch “192.168.1.1” in your web browser. Enter “user” as user name and “1234” as password to log on for

more information.

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Hardware Specifications

A

Appendix A

Hardware Specifications

Power Specification

I/P: AC 110/220, 50/60Hz; O/P: DC 9V

Operation Temperature

0º C ~ 40º C

Cable Specification for

WAN/Internet

Female “F” Type RF Connector

Ethernet Specification for LAN

10/100Mbit Half / Full Auto-negotiation and Auto MDI/MDI-X

USB Interface Specification

USB 1.1

LAN Cable Pin Layout:

Straight-Through

Crossover

(Switch)

1

IRD

+

(Adapter)

1

OTD

+

(Switch)

1

IRD

+

(Switch)

1

IRD

+

2

IRD

-

2

OTD

-

2

IRD

-

2

IRD

-

3

OTD

+

3

IRD

+

3

OTD +

3

OTD +

6

OTD

-

6

IRD

-

6

OTD -

6

OTD

-

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