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A
PPENDIX
H
Customer Support
In the event of problems that cannot be solved by using this manual, you should contact your
vendor. If you cannot contact your vendor, then contact a ZyXEL office for the region in
which you bought the device. Regional offices are listed below (see also http://
www.zyxel.com/web/contact_us.php). Please have the following information ready when you
contact an office.
Required Information
Product model and serial number.
Warranty Information.
Date that you received your device.
Brief description of the problem and the steps you took to solve it.
“+” is the (prefix) number you dial to make an international telephone call.
Corporate Headquarters (Worldwide)
Support E-mail: [email protected]
Sales E-mail: [email protected]
Telephone: +886-3-578-3942
Fax: +886-3-578-2439
Web: www.zyxel.com
Regular Mail: ZyXEL Communications Corp., 6 Innovation Road II, Science Park,
Hsinchu 300, Taiwan
China - ZyXEL Communications (Beijing) Corp.
Support E-mail: [email protected]
Sales E-mail: [email protected]
Telephone: +86-010-82800646
Fax: +86-010-82800587
Address: 902, Unit B, Horizon Building, No.6, Zhichun Str, Haidian District, Beijing
China - ZyXEL Communications (Shanghai) Corp.
Support E-mail: [email protected]
Sales E-mail: [email protected]
Telephone: +86-021-61199055
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Appendix H Customer Support
P-660HN-FxZ Series User’s Guide
404
Fax: +86-021-52069033
Address: 1005F, ShengGao International Tower, No.137 XianXia Rd., Shanghai
Costa Rica
Support E-mail: [email protected]
Sales E-mail: [email protected]
Telephone: +506-2017878
Fax: +506-2015098
Web: www.zyxel.co.cr
Regular Mail: ZyXEL Costa Rica, Plaza Roble Escazú, Etapa El Patio, Tercer Piso, San
José, Costa Rica
Czech Republic
Telephone: +420-241-091-350
Fax: +420-241-091-359
Web: www.zyxel.cz
Regular Mail: ZyXEL Communications, Czech s.r.o., Modranská 621, 143 01 Praha 4 -
Modrany, Ceská Republika
Denmark
Support E-mail: [email protected]
Sales E-mail: [email protected]
Telephone: +45-39-55-07-00
Fax: +45-39-55-07-07
Web: www.zyxel.dk
Regular Mail: ZyXEL Communications A/S, Columbusvej, 2860 Soeborg, Denmark
Finland
Support E-mail: [email protected]
Sales E-mail: [email protected]
Telephone: +358-9-4780-8411
Fax: +358-9-4780-8448
Web: www.zyxel.fi
Regular Mail: ZyXEL Communications Oy, Malminkaari 10, 00700 Helsinki, Finland
France
Telephone: +33-4-72-52-97-97
Fax: +33-4-72-52-19-20
Web: www.zyxel.fr
Regular Mail: ZyXEL France, 1 rue des Vergers, Bat. 1 / C, 69760 Limonest, France
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Appendix H Customer Support
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Germany
Support E-mail: [email protected]
Sales E-mail: [email protected]
Telephone: +49-2405-6909-69
Fax: +49-2405-6909-99
Web: www.zyxel.de
Regular Mail: ZyXEL Deutschland GmbH., Adenauerstr. 20/A2 D-52146, Wuerselen,
Germany
Hungary
Support E-mail: [email protected]
Sales E-mail: [email protected]
Telephone: +36-1-3361649
Fax: +36-1-3259100
Web: www.zyxel.hu
Regular Mail: ZyXEL Hungary, 48, Zoldlomb Str., H-1025, Budapest, Hungary
India
Support E-mail: [email protected]
Sales E-mail: [email protected]
Telephone: +91-11-30888144 to +91-11-30888153
Fax: +91-11-30888149, +91-11-26810715
Regular Mail: India - ZyXEL Technology India Pvt Ltd., II-Floor, F2/9 Okhla Phase -1,
New Delhi 110020, India
Japan
Support E-mail: [email protected]
Sales E-mail: [email protected]
Telephone: +81-3-6847-3700
Fax: +81-3-6847-3705
Web: www.zyxel.co.jp
Regular Mail: ZyXEL Japan, 3F, Office T&U, 1-10-10 Higashi-Gotanda, Shinagawa-ku,
Tokyo 141-0022, Japan
Kazakhstan
Support: http://zyxel.kz/support
Sales E-mail: [email protected]
Telephone: +7-3272-590-698
Fax: +7-3272-590-689
Web: www.zyxel.kz
Regular Mail: ZyXEL Kazakhstan, 43 Dostyk Ave., Office 414, Dostyk Business Centre,
050010 Almaty, Republic of Kazakhstan
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Appendix H Customer Support
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Malaysia
Support E-mail: [email protected]
Sales E-mail: [email protected]
Telephone: +603-8076-9933
Fax: +603-8076-9833
Regular Mail: ZyXEL Malaysia Sdn Bhd., 1-02 & 1-03, Jalan Kenari 17F, Bandar
Puchong Jaya, 47100 Puchong, Selangor Darul Ehsan, Malaysia
North America
Support E-mail: [email protected]
Support Telephone: +1-800-978-7222
Sales E-mail: [email protected]
Sales Telephone: +1-714-632-0882
Fax: +1-714-632-0858
Web: www.zyxel.com
Regular Mail: ZyXEL Communications Inc., 1130 N. Miller St., Anaheim, CA 92806-
2001, U.S.A.
Norway
Support E-mail: [email protected]
Sales E-mail: [email protected]
Telephone: +47-22-80-61-80
Fax: +47-22-80-61-81
Web: www.zyxel.no
Regular Mail: ZyXEL Communications A/S, Nils Hansens vei 13, 0667 Oslo, Norway
Poland
Telephone: +48-22-333 8250
Fax: +48-22-333 8251
Web: www.pl.zyxel.com
Regular Mail: ZyXEL Communications, ul. Okrzei 1A, 03-715 Warszawa, Poland
Russia
Support: http://zyxel.ru/support
Sales E-mail: [email protected]
Telephone: +7-095-542-89-29
Fax: +7-095-542-89-25
Web: www.zyxel.ru
Regular Mail: ZyXEL Russia, Ostrovityanova 37a Str., Moscow 117279, Russia
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Appendix H Customer Support
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Singapore
Support E-mail: [email protected]
Sales E-mail: [email protected]
Telephone: +65-6899-6678
Fax: +65-6899-8887
Regular Mail: ZyXEL Singapore Pte Ltd., No. 2 International Business Park, The Strategy
#03-28, Singapore 609930
Spain
Support E-mail: [email protected]
Sales E-mail: [email protected]
Telephone: +34-902-195-420
Fax: +34-913-005-345
Web: www.zyxel.es
Regular Mail: ZyXEL Communications, Arte, 21 5ª planta, 28033 Madrid, Spain
Sweden
Support E-mail: [email protected]
Sales E-mail: [email protected]
Telephone: +46-31-744-7700
Fax: +46-31-744-7701
Web: www.zyxel.se
Regular Mail: ZyXEL Communications A/S, Sjöporten 4, 41764 Göteborg, Sweden
Taiwan
Support E-mail: [email protected]
Sales E-mail: [email protected]
Telephone: +886-2-27399889
Fax: +886-2-27353220
Address: Room B, 21F., No.333, Sec. 2, Dunhua S. Rd., Da-an District, Taipei
Thailand
Support E-mail: [email protected]
Sales E-mail: [email protected]
Telephone: +662-831-5315
Fax: +662-831-5395
Regular Mail: ZyXEL Thailand Co., Ltd., 1/1 Moo 2, Ratchaphruk Road, Bangrak-Noi,
Muang, Nonthaburi 11000, Thailand.

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