19216811.liveChapter 16 Troubleshooting
NBG6817 User’s Guide
166
7
Make sure you allow the NBG6817 to be remotely accessed through the WLAN interface. Check
your remote management settings.
•
See the chapter on
Wireless LAN
in the User’s Guide for more information.
I set up URL keyword blocking, but I can still access a website that should be blocked.
Make sure that you enable parental control in the
Parental Control
screen, set up rules and turn
on the rules. Make sure that the keywords that you type are listed in the rule’s
Keyword List
.
If a keyword that is listed in the
Keyword List
is not blocked when it is found in a URL, customize
the keyword blocking using commands. See the
Keyword Blocking URL Checking
section in the
Applications
chapter.
I cannot access the Web Configurator after I switched to AP mode.
When you change from router mode to AP mode, your computer must have an IP address in the
range between “192.168.1.3” and “192.168.1.254”.
Refer to
Appendix B on page 174
for instructions on how to change your computer’s IP address.
What factors may cause intermittent or unstabled wireless connection? How can I solve this
problem?
The following factors may cause interference:
•
Obstacles: walls, ceilings, furniture, and so on.
•
Building Materials: metal doors, aluminum studs.
•
Electrical devices: microwaves, monitors, electric motors, cordless phones, and other wireless
devices.
To optimize the speed and quality of your wireless connection, you can:
•
Move your wireless device closer to the AP if the signal strength is low.
•
Reduce wireless interference that may be caused by other wireless networks or surrounding
wireless electronics such as cordless phones.
•
Place the AP where there are minimum obstacles (such as walls and ceilings) between the AP and
the wireless client.
•
Reduce the number of wireless clients connecting to the same AP simultaneously, or add
additional APs if necessary.
•
Try closing some programs that use the Internet, especially peer-to-peer applications. If the
wireless client is sending or receiving a lot of information, it may have too many programs open
that use the Internet.