Confidential and Proprietary Information of ZTE CORPORATION
58
C h a p t e r
9
Troubleshooting
This chapter describes how to troubleshoot problems when installing
and using a ZXHN H108L. For any problems not addressed here;
contact the service provider for help.
T
ABL E
26
T
ROUB LESH OOTIN G
Problem
Troubleshooting
Power indicator is
OFF
when
the
device is powered
on.
Make sure to use the power adapter included in the package.
Make sure that the adapter is connected properly to the
device and power outlet.
DSL indicator is OFF
when the telephone
line is connected.
Make sure to use standard telephone lines (e.g., the
companion telephone line). Make sure that the lines are
connected properly. Check all the port connections. Wait for
60 seconds for the device to establish an ADSL connection.
When the telephone
line is connected,
DSL
indicator
alternates between
slow
and
fast
flashing.
It indicates the connection failure between the device and the
office-end DSLAM. Please make sure that the lines are
connected properly. If a telephone is required to be installed
in front of the splitter, make sure to install a voice filter
properly.
LAN indicator is OFF
when the Ethernet
cable is connected.
Make sure that the Ethernet cable is connected properly to
the computer and the ZXHN H108L. Make sure that the
device and computer are all powered on.
WLAN unable to be
connected
Make sure that the WLAN indicator is ON. Make sure that the
wireless NIC is set properly. Check the network name,
encryption mode, and encryption key to see whether they
match the settings of the ZXHN H108L.
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