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Change AT&T Wi-Fi Manager Home Page Access Settings
You can customize the Admin Login used to access the AT&T
Wi-Fi Manager home page.
On the AT&T Wi-Fi Manager home page:
Log in as Administrator.
Click
Settings
on the navigation menu on the left side.
Click
Advanced
>
Administrator
tab.
If desired, change the admin login (maximum 32 characters).
Click
Apply
.
Note:
If you forget the admin login, you will need to perform a
hardware reset.
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Use Your Mobile Hotspot
Use Your Mobile Hotspot
34
Change Wi-Fi Security Types
You can set the mobile hotspot’s Wi-Fi security types in the
AT&T Wi-Fi Manager home page.
On the AT&T Wi-Fi Manager home page:
Log in as Administrator.
Click
Settings
on the navigation menu on the left side.
Click
Wi-Fi
>
Basic
tab.
Select the desired security types for the Main Wi-Fi and
the Guest Wi-Fi networks. It is recommended that you use
WPA2(AES)-PSK whenever possible.
Security Type (the most common mode):
WPA2(AES)-PSK
— Recommended. Other users can access
your mobile hotspot only if they enter the correct password.
OPEN
— Not recommended. Anyone can access your
Wi-Fi network without a password and you are responsible
for charges incurred.
SHARED
— Standard Wi-Fi authorization and encryption.
Other users can access your mobile hotspot if they enter the
pre-defined password.
WPA-PSK/WPA2-PSK
— Recommended as the most secure
method. Depending on the Wi-Fi interaction between the
mobile hotspot and the connecting device, either WPA-PSK
or WPA2-PSK may be used. This offers compatibility with
devices that support only WPA-PSK authentication.
AT&T Velocity – User Guide – Postpaid
AT&T Velocity – User Guide – Postpaid
Page 22 / 66
Click
Apply
.
Reconnect your Wi-Fi devices, if necessary, using the new
Wi-Fi credentials. See
Connect to the Internet
on page 9.
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Use Your Mobile Hotspot
Use Your Mobile Hotspot
36
Configure Data Network Options
You can choose the network types that your mobile hotspot can
connect to, and choose whether to allow the mobile hotspot to
be used when roaming internationally.
On the mobile hotspot:
From the home screen, tap
Settings
.
Tap
International Data Roaming
.
Choose the appropriate option:
To enable/disable international roaming, tap the
ON
/
OFF
button
next to International Data.
Tap
Search Network
to search for all available networks.
Notes:
You will be able to search for networks only when you are
roaming internationally.
If International Data is ON under International Data Roaming,
you must first turn International Data off before you can
toggle/search for networks.
If you wish to disable International Data Roaming, and you
are roaming and data is connected, you should turn off
International Data under International Data Roaming.
Touch a network in the network list to register manually. You
can also tap the
ON
/
OFF button
beside
Select Network
automatically
to select preferred network automatically.
AT&T Velocity – User Guide – Postpaid
AT&T Velocity – User Guide – Postpaid
Page 23 / 66
On the AT&T Wi-Fi Manager home page:
Log in as Administrator.
Click
Settings
on the navigation menu on the left side.
Click
Network
>
Connections
tab.
Under International Data Roaming, select
On
.
Click
Apply
.
View Details
You can view details about your device such as the wireless
number, hardware version, and IMEI on the mobile hotspot or
the AT&T Wi-Fi Manager home page.
On the mobile hotspot:
From the home screen, tap
Settings
.
Tap
About Your Device
.
Swipe the screen to scroll through the information.
39
Use Your Mobile Hotspot
Use Your Mobile Hotspot
38
On the AT&T Wi-Fi Manager home page:
Log in as Administrator.
Click
About
on the navigation menu on the left side.
Software Update
Software or firmware updates for the mobile hotspot may
become available periodically. You will receive an alert when
an update becomes available, and you can check for updates
manually from the mobile hotspot or from the AT&T Wi-Fi
Manager home page.
AT&T Velocity – User Guide – Postpaid
AT&T Velocity – User Guide – Postpaid
Page 24 / 66
Once an update becomes available, you can load it immediately
or postpone installation for up to 12 hours. After 12 hours, the
update installs automatically.
On the mobile hotspot:
If you read an alert indicating an update is available, you can
choose to update now or postpone. Go to step 5.
If you want to check for updates manually, from the home
screen, tap
Settings
.
Tap
AT&T Software Update
.
Tap
Check for update
.
If an update is available, the software will be downloaded and
provide 2 options if it is not a critical update:
Tap
Reboot & install
to load the update immediately, or
Tap
Remind me later
to wait for 4 hours. An alert will appear
after 4 hours reminding you that the update is available.
Note:
If the update is critical, you will only have the option to
Reboot & install
.
If you are updating now, a message will appear if your mobile
hotspot’s battery is low. Plug your mobile hotspot into your
wall charger, and then tap
Begin
. (This ensures the update
will complete without the device shutting off midway through
the update.)
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Use Your Mobile Hotspot
Use Your Mobile Hotspot
40
Replace the SIM card
Your mobile hotspot comes with the SIM card pre-installed.
If you need to replace the SIM card:
Power off your mobile hotspot and
open the SIM card cover.
Remove the existing SIM card
(if present).
Insert the SIM card and close
the SIM card cover.
AT&T Velocity – User Guide – Postpaid
AT&T Velocity – User Guide – Postpaid
Page 25 / 66
Reset the Mobile Hotspot
You can reset the mobile hotspot to the factory setting on the
mobile hotspot or the AT&T Wi-Fi Manager home page. (This
is useful if you have lost your Admin Login for the AT&T Wi-Fi
Manager home page.)
Notes:
If you reset the modem to factory settings, all of your
customizations will be lost. If you want to keep them, save
them before doing the reset, then restore them afterward.
When you reset the mobile hotspot, any currently connected
devices will lose access and will have to be reconnected after
the mobile hotspot restarts.
On the mobile hotspot:
From the home screen, tap
Settings
.
Tap
Factory Reset
.
Tap
Reset device
>
OK
.
On the AT&T Wi-Fi Manager home page:
On the home page, click
Settings
on the navigation menu on
the left side.
Click
Advanced
>
Device Reset
tab.
Click
Reset
.
Click
Yes
.
After the device has reset, reconnect Wi-Fi devices.
43
Advanced Settings
Use Your Mobile Hotspot
42
Advanced Settings
This chapter provides information on how to configure
advanced settings for various aspects of the device such as
Wi-Fi settings, WAN settings, router settings, etc.
Manage Wi-Fi
Set Wi-Fi Network Options
To configure the Wi-Fi network options:
On the AT&T Wi-Fi Manager home page, log in as
Administrator.
Click
Settings
on the navigation menu on the left side.
Click
Wi-Fi
>
Advanced Settings
tab.
For the Main Wi-Fi and Guest Wi-Fi networks, select the
desired options.
Band Selection
— The Wi-Fi band range used for the
selected network. 2.4 GHz uses less power and is longer
ranged than 5 GHz, but 5 GHz can provide higher speeds
with less interference.
Network Mode
— The WLAN protocol being used. The
recommended value depends on the band range selected:
2.4 GHz — 802.11 b/g/n or 5 GHz — 802.11 a/n
Channel Bandwidth
— Choose 20Mhz or 20MHz/40MHz.
Country/Region Code
— Select a country from the drop-
down menu.
AT&T Velocity – User Guide – Postpaid
AT&T Velocity – User Guide – Postpaid

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