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Monitoring ADSL, Wireless, and 
Ethernet Status 
How should I use the ADSL, Wireless, and 
Ethernet Status Reports? 
These reports are useful tools for evaluating your system and for 
troubleshooting. Should a problem arise, a Technical Support 
Representative may ask you for the information that is contained in 
the reports. 
Wireless Status Report 
Here is a picture of a typical 
Wireless Status
Report: 
The 
Wireless Status 
Report
shows you the modem speed (Link 
Speed), the SSID, your default channel, the Mac Address of the 
modem, and the number of packets that are being received and 
transmitted (Rx and Tx Packets). You can also tell if your modem 
has wireless encryption enabled. (To encrypt your information, 
click the 
Wireless
icon in the 
Zoom Configuration Manager
). 
ADSL Status Report 
Here is a picture of the 
ADSL Status
Report: 
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The 
ADSL Line State 
tells you where your modem is in the 
connection process. The three states are 
Training, Handshake
, 
and 
ShowTime
. A line state of ShowTime shows that your 
modem has established a physical connection to the DSLAM (DSL 
Access Multiplexer – a device used in the process of connecting 
your computers, and/or network to the Internet). Training is at the 
beginning of the connection and Handshake is right after Training. 
The 
Downstream 
and
Upstream
values tell you the speed at 
which information is being downloaded from the Internet 
(Downstream) and uploaded to the Internet (Upstream). 
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Ethernet Status Report 
Here is a picture of the 
Ethernet Status
Report: 
The Ethernet Status Report gives you information about the 
receive (Rx) and transmission (Tx) rates of packets. 
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Changing Your Password 
When should I change my password? 
For added protection of your 
X6
settings, you should change the 
Zoom login password after you have logged into the 
Zoom 
Configuration Manager
. Here is a picture of the page where you 
enter your Old Password and New Password: 
Be sure to write your new settings to Flash, and to remember your 
new password. If you forget your password, see 
Restoring 
Factory Settings 
on page
90
. 
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Restoring Factory Settings 
When would I need to restore my factory 
settings? 
Should you forget your password, you can restore your modem to 
the factory settings. This will restore the 
admin/zoomadsl
login 
to the 
Zoom Configuration Manager
on your computer. You 
can login using the Zoom login and then change your password. 
Here is a picture of the 
Restore Factory Settings
page: 
Follow the instructions on the page to reset your ADSL modem to 
its original firmware. Please see 
Backing Up and Restoring Your 
Configurations
on page 91 for information about restoring a 
stored X6 configuration. 
ADSL X6 User Guide 
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