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Page 16 / 68 Scroll up to view Page 11 - 15
16
ADSL X5 User's Guide
3
Once the modem detects your settings, your
VPI
,
VCI
, and
Encapsulation
settings will appear in the table on the
Autodetect
page. Click the
Encapsulation
setting to continue
with the process.
Note:
If your
Encapsulation
setting is not found (that is, if “
No
Encapsulation Protocol Detected
” remains on the screen),
select the
Disable
option button, click
Save Changes
, then
click the
Basic Setup
icon at the top of the screen and try to
manually configure the modem, as explained in
Configuring
the X5 Manually
on page 19.
When your
Encapsulation
setting appears, click it to
continue with the process.
(Note that yours may be
something other than
PPPoE.)
Page 17 / 68
Chapter 1: Installation Instructions
17
4
Depending on your
Encapsulation
setting, the following will
happen when you click it:
!
If your Encapsulation setting begins with PPP:
You
will be prompted for your
Login Name
and
Password
.
Your Internet service provider should have given you a
User ID or Username (usually your email address or the
characters preceding the @ sign in your email address) and
a Password. Enter this information in the applicable boxes,
then click
Save Changes
. A screen appears to let you
know that the process was a success. Click
Close
to return
to the
Autodetect
page and notice that the
Encapsulation
setting has changed from bold to regular
text. (These are NOT the same
User Name
and
Password
you that you used earlier to open the
Zoom
Configuration Manager
.)
Tip:
If you do not know your
Login Name
and
Password
,
contact your service provider and tell them that you
misplaced the information.
!
If your Encapsulation setting begins with something
other than PPP:
The
EOA Interface—Add
page will
open. Click
Save Changes
on this page (without changing
any settings on it). A screen appears to let you know that
the process was a success. Click
Close
to return to the
Autodetect
page and notice that the
Encapsulation
setting has changed from bold to regular text.
When the configuration
is complete, your
Encapsulation
setting
will change from bold
to regular text.
Page 18 / 68
18
ADSL X5 User's Guide
5
On the
Autodetect
page, click
Write Settings to Flash
.
6
Verify that your Internet connection is working. Open your
Web browser (e.g., Internet Explorer or Netscape Navigator)
and try to connect to a familiar Web address.
If you connect successfully, you are ready to browse the
Web from this computer!
Congratulations!
You have established communication and
your computer is now connected to the Internet. If you want
to connect more computers or a network device to the X5,
continue with
Connecting Additional Computers to the
Internet
on page 24. Otherwise, you are done with this user’s
guide. Enjoy your X5!
Important!
If you did not connect, see
Appendix D: Troubleshooting
on page 57.
Page 19 / 68
Chapter 1: Installation Instructions
19
Configuring the X5 Manually
Some users may need to configure the X5’s IP settings manually,
instead of having the modem automatically configure itself.
Typically, you would manually configure your modem if:
•
You already have the
VPI
,
VCI
, and
Encapsulation
settings
from your Internet service provider.
•
You have a static IP address that you plan to use with the X5.
If this is the case, skip this section and continue with
Using
Static IP Addressing
on page 22.
•
The auto configuration process was unable to find your
settings.
Manually configuring the modem requires that you log in to the
Zoom Configuration Manager
and enter information on its
Basic Setup
page. (If you need help logging in, see page 13.)
1
On the
Basic Setup
page, ensure that the
MANUAL
option
button is selected.
2
Do the following, depending on whether you know your
VPI
,
VCI
, and
Encapsulation
settings:
!
If your Internet service provider gave you the settings,
continue with step 3 below.
!
If you do not know the settings, refer to the
ADSL
Internet Settings Tables
beginning on page 45. Find
your service provider on the list and make note of its
settings. If there is more than one listing for your service
provider, the most common one is labeled (1), the next (2),
and so on.
Tip:
If you are in the United States and your service provider is
not on the list, use the settings for
Service Provider Not
Shown
at the bottom of the table.
Page 20 / 68
20
ADSL X5 User's Guide
3
Select
Enabled
from the
Current Connection
drop-down
list. (That is, click the arrowhead
at the far right of the box
to view the items in the list, then select
Enabled
.)
4
Select your service provider’s Encapsulation setting from the
Encapsulation
drop-down list. Depending on your selection,
do the following:
!
If your Encapsulation setting begins with PPP:
Enter
your
Username
and
Password
in the boxes provided.
Your Internet service provider should have given you a
User ID or User Name (usually your email address or the
characters preceding the @ sign in your email address) and
a Password. (These are NOT the same
User Name
and
Password
you that you used earlier to open
the Zoom
Configuration Manager
.)
Tip:
If you do not know your
Username
and
Password
,
contact your service provider and tell them that you
misplaced the information.
!
If your Encapsulation setting begins with 1483
Bridged or 1483 Routed:
The
Username
and
Password
boxes will automatically disappear from the page because
you do not need to enter this information. Continue with
step 5.
Important!
If you plan to use a static IP address, you must manually
configure the X5 from the
WAN Configuration
page and
not the
Basic Setup
page. For more information, see
Using Static IP Addressing
on page 22. Typically, you
must make arrangements with (and pay) your Internet
service provider for a static IP address.
5
In the
VPI
and
VCI
boxes, enter the settings for your service
provider.

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