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Page 11 / 68 Scroll up to view Page 6 - 10
Chapter 1: Installation Instructions
11
2
Connect the modem to the computer’s Ethernet jack. If you
are using a Windows computer, you have the option of
connecting your computer’s USB port. However, Windows
users should only be connecting to a USB port if your
computer does not have an Ethernet port or if you plan to
plug five computers directly to the X5 modem.
!
If you are using an Ethernet port:
Plug one end of the
Ethernet cable into one of the X5 modem’s LAN ports
(
1
,
2
,
3
, or
4
) and plug the other end into your computer’s
Ethernet port.
Important!
Do not connect additional computers or a network device
(such as a wireless access point, router, hub, or switch) to
the other LAN ports at this time. These instructions will
let you know when to connect them.
!
If you are using a USB port (Windows computers
only):
Plug one end of the USB cable into the modem’s
USB
port and the other end into your Windows
computer’s USB port.
The connection is made to the back panel of the modem.
3
Plug the included X5 power cube into a power strip or wall
outlet, and then into the modem’s power (
PWR
) jack.
Important!
Only use the power cube shipped with the X5. Other power
cubes may damage your hardware.
The
PWR
light on the front panel of the modem should
become steady on, and the
ADSL
light should blink once. If
the
PWR
light does not turn on, make sure there is power at
the wall outlet or power strip where you plugged in the power
cube.
Page 12 / 68
12
ADSL X5 User's Guide
4
Turn the computer on. Windows users who connected their
computer to the
USB
port may see a
Found New Hardware
box indicating the progression of the installation. Typically no
user action is necessary. If you are using Windows XP, you
may be required to click
Next
.
Depending on your operating system, you may also see a
Hardware Installation
box or a
Digital Signature Not
Found
box. You can safely ignore these messages and click
Yes
or
Continue Anyway
. If prompted, click
Finish
and/or
Yes
to restart your computer to finish setting up your new
hardware.
5
Plug one end of the supplied phone cord into the modem’s
ADSL
jack and the other into the ADSL wall jack. The
ADSL
light should blink and then become steady on. If it does not,
refer to
Appendix D: Troubleshooting
on page 57.
6
We HIGHLY RECOMMEND that you install a filter on
EVERY phone and fax machine that is sharing the ADSL
phone line.
(Do not plug a filter between the wall jack and the
X5.) Phone filters block the ADSL frequencies so that
someone making a normal phone call will not hear modem
noise on the line. They also keep phone conversations from
interfering with ADSL performance.
You may have received ADSL phone filters with your X5. If
you did not, or if you need more filters, they are available at
most retail stores that carry consumer electronics.
For each filter, plug the phone or fax machine’s cord into the
filter’s
PHONE
end and plug the filter’s
LINE
end into the
wall jack.
Congratulations!
You have installed the hardware. Now, continue
with the next section,
Establishing Communication
.
Page 13 / 68
Chapter 1: Installation Instructions
13
Step 3: Establishing
Communication
Important!
Macintosh and Linux users must make sure that the computer’s
TCP/IP settings are configured properly BEFORE starting this
section. See
Macintosh TCP/IP Settings
on page 51 or
Linux
TCP/IP Settings
on page 53 for instructions.
You must set up the X5 so that it can communicate with your
Internet service provider. To do this, you must use the
Zoom
Configuration Manager
.
1
Log in to the
Zoom Configuration Manager
from the
computer you connected to the X5 modem:
a
Open your Web browser and, in its address bar, type
if you are using the Ethernet jack or
if you are using the USB port (Windows
only), then press the
Enter
key on your keyboard.
Tip!
If you are using a Windows computer, a
Zoom
icon
should have been placed on your desktop automatically.
Instead of typing one of the addresses above in your Web
browser, you can double-click the
Zoom
icon.
b
When prompted, type the following user name and
password in the appropriate boxes, then click
OK
. You
must enter them using lowercase letters.
User Name:
admin
Password:
zoomadsl
If you are not prompted for a user name and password, do
the following in this order: Recheck all connections; restart
the modem and computer; and reset the modem by
inserting a paper clip into the
Reset
pinhole in the center
of the modem’s back panel and holding it for five seconds.
The user name and password you enter here do not serve
the same purpose as any name and password that your
Internet service provider may have given you.
Page 14 / 68
14
ADSL X5 User's Guide
2
The
Zoom Configuration Manager
opens and displays its
Basic Setup
page.
Use this Web page to configure the modem so it can connect
with your Internet service provider. You can configure the X5
manually or you can have the modem automatically configure
itself.
Page 15 / 68
Chapter 1: Installation Instructions
15
Depending on your situation, do the following:
!
Select
MANUALLY
if one or both of the following are
true:
"
You already have the
VPI,
VCI
, and
Encapsulation
settings from your Internet service provider.
"
You have a static IP address that you plan use with the
X5. (Only those whose Internet service provider
instructs them to use a static IP address and advanced
users with special configuration needs will require
static IP addressing.)
To continue configuring the modem manually, skip the rest of
the steps in this section and follow the instructions on page 19
(if you are NOT using a static IP address) or on page 22 (if you
have a static IP address).
!
Select
AUTOMATICALLY
if neither of the special
circumstances mentioned above fits your situation. When
this option is selected, the screen changes to show
automatic configuration options. Do the following:
a
Select the
Enable
option button, then click
Save
Changes
.
b
The page changes to the
Autodetect
page and a
Start
button appears. Click the
Start
button to begin the
automatic configuration. A message appears to let you
know that the current configuration, if any, will be lost
when the X5 configures itself. Click
OK
to dismiss
this message.
c
Wait while the X5 modem searches for the correct
VPI
,
VCI
, and
Encapsulation
settings and connects
with your Internet service provider. This may take a
few minutes because the modem must try various
combinations until it finds the settings that match your
service provider’s.

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