19216811.liveIf you still cannot connect to the Internet wirelessly, continue below.
¾
Check the wireless security settings on the wireless device and verify
that your device is using the same wireless security and password as
the Cable Modem/Router. The default wireless settings can be found
on the label of your router. When the cable modem is standing
vertically this label is located on the side of your modem. The settings
on your computer, phone, or other device must match the
modem/router settings – either the default settings or some new
settings you made.
¾
Check the signal strength of your wireless connection. Most wireless
adapters have some type of signal strength meter that shows how
strong your wireless signal is.
Windows users
, click the
Wireless
icon
in your system tray to check signal strength. If your signal strength is
not strong enough, try reorienting the antennas on the Cable
Modem/Router.
¾
Change the wireless channel. To do that, follow these steps:
1
Open the Zoom Configuration Manager by entering the following in
your Web browser's address bar:
2
In the
Login
dialog box, type the User Name and Password in lower
case, and then click
Login
. (Here we assume the default User Name
and Password.)
User Name:
admin
Password:
admin
3
Click
Wireless
on the menu tab to open the
Wireless
page.
4
On the Radio page, go to the
Control Channel
drop-down menu,
select a channel that is 5 channels away from the current channel
you are using. You may need to switch the
Sideband for Control
Channel
setting from lower to upper to access the higher channels.
5
Be sure to click
Apply
after you change the channel. All devices
connecting wirelessly will automatically switch to the new channel.
¾
If changing the wireless channel did not help, you should reduce the
amount of bandwidth your wireless connection is using from 40 Mhz to
20 Mhz on the same
wireless
page.
¾
Move the device trying to access the Cable Modem/Router to a different
location, ideally closer to the Cable Modem/Router.
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