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submenu. Figure 6 shows an example of the menu and Table 3 describes the items you
can select.
Figure 6. Example of Security Page
How to change the default password used to access your device:
1
Enter
admin
in the User Name dialog box. The default user name can not be
changed.
2
Enter the default password,
admin
in the
Current Password
dialog box.
3
Enter your new password in the
New Password
box. Your new password can be
from 1-8 characters long and can contain either letters or numbers.
4
Retype your new password and click
Apply
.
Your new password is now active. We recommend you write your new password down
on a label and attach it to your Cable Modem/Router. If you forget your new password in
the future you can reset the Cable Modem/Router to its default settings by pressing the
Reset button for 8 seconds. This will change the login back to the default User Name
admin
and the default password
admin
.
To restore the Cable Modem/Router to factory defaults:
1
In the Security submenu, select the
Yes
button next to
Restore Factory Defaults
.
2
Click
Apply
.
3
The reboot is complete when the POWER LED stops blinking.
4
If the Login screen doesn’t reappear, click the
Refresh
link to log back in to the
Configuration Manager.
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Table 3. Security Menu Option
Option
Description
User Name
Enter the User Name for the administrator.
Current Password
Enter the existing security password.
The password can be
found on the label of the unit. When the cable modem is
standing vertically this label is located on the side of your
modem.
New Password
Enter the new security password.
Re-Enter New
password
Re-enter (confirm) the new security password.
Reboot
Click the
Yes
button next to reboot, then click
Apply
to reboot
the router.
Note:
DO NOT restore factory defaults to any changes on this page.
Diagnostics
Note:
Some software versions may not support this feature.
The Diagnostics page allows you to troubleshoot connectivity problems. Two utilities are
provided for troubleshooting network connectivity: Ping and Traceroute.
Ping allows you to check connectivity between the Cable Modem/Router and devices on
the LAN while Traceroute allows you to map the network path from the Cable
Modem/Router to a public host.
Selecting Traceroute from the drop-down Utility list will present alternate controls for the
Traceroute utility.
To access the Diagnostics page, click
Status
in the menu bar and then click the
Diagnostics
submenu. Figure 7 and Figure 8 show the examples of the menu and
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Table 4 describes the items you can select.
Figure 7. Example of Diagnostics - Ping Page
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Figure 8. Example of Diagnostics - Traceroute Page
To run either utility:
1
Select the utility from the Utility drop-down list.
2
Make any changes to the default parameters.
3
Select
Start Test
to begin. The window will automatically be refreshed as the results
are displayed in the Results table.
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Table 4. Diagnostics Menu Option
Option
Description
Utility
Select the utility for troubleshooting.
Parameters
Enter the required parameters to perform diagnostics.
Start Test
Click this button to begin diagnostic after making any changes to the
default parameters.
Abort Test
Click this button to abort Ping diagnostics.
Clear Results
Click this button to clear the results table.
Event Log
The Event Log page is useful when you are working with your cable provider to debug
your Cable Modem/Router. Most users can ignore this page.
To access the Event Log page, click
Status
in the menu bar and then click the
Event
Log
submenu. Figure 9. Example of Event Log Page shows an example of the page.
Figure 9. Example of Event Log Page
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