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6
If you have already installed your cable modem and want to learn how to connect
both wired and wireless computers and other devices to your Cable
Modem/Router go to:
Chapter 3: Connecting Other Devices to your Cable
Modem/Router
.
Your Cable Modem/Router comes from the factory with a default SSID (Wireless
Network Name), wireless security enabled and a random Pre-Shared Key
(Wireless Password). These default settings for your modem/router are listed on
the bottom label of your cable modem/router. Most users can simply use the
default settings. You may want to change the wireless settings if you are
replacing a wireless router and want to use the same wireless network name and
wireless password as the existing router instead of changing all your wireless
devices to use the Cable Modem/Router’s defaults, or in the unlikely event that
one of the wireless devices only supports WEP security. If you want to make
changes to the default wireless settings, please refer to
Chapter 4: Changing
your Wireless Settings
.
If you are using the Cable Modem/Router for online gaming and need to make
changes to the router’s firewall, please see
Chapter 5: Online Gaming
.
If you are like most users, you will
not
need to make changes to the Cable
Modem/Router’s advanced settings. If your setup requires you to make changes
to advanced settings, go to
Chapter 6: Advanced Settings
.
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7
2
Installing the Cable Modem/Router with Wireless-N
This chapter provides basic instructions for connecting the hardware and configuring the
Cable Modem/Router with Wireless-N using the Zoom Configuration Manager. This
chapter is almost identical to the printed Quick Start.
Before Installing Your Cable Modem/Router
Your cable service provider needs to know your modem's
CM-MAC ADDRESS (also
called MAC address)
, which is printed on a label on the bottom of your modem.
You can provide the CM-Mac address when you order cable modem service.
Some cable companies provide setup software that will tell them the CM-MAC
Address.
You can call the cable company BEFORE installing your modem.
You may also be asked for your cable modem's model name and number, which is
ZOOM 5352
. If you need the modem's
serial number
, you can find it near the CM-MAC
address on the label.
If your cable service provider provided a cable modem starter kit, please continue below.
If you don’t have or choose not to use the cable modem starter kit from your service
provider, go below to
How to connect to a computer if you don’t have or choose not to
use a cable modem starter kit
.
If your cable service provider provided a cable modem starter
kit
Some cable service providers supply a cable modem starter kit that can be useful when
you install your cable modem. The kit may include a coaxial cable for connecting
between a wall jack and your cable modem. (These are also available at most
electronics retailers.) The kit will include instructions, and may also include a CD with
Page 8 / 115
8
software. If you receive a kit like this, we recommend that you read the kit’s instructions
and use them to install your Zoom Cable Modem/Router. This modem is a DOCSIS 3.0
cable modem/router certified by CableLabs, and connects like a normal cable modem.
You will need to plug in the Cable Modem/Router’s power cube, connect to cable modem
service using a coaxial cable, and then connect to a computer using either the included
Ethernet cable or the wireless feature.
Note:
Please refer to the
Hardware Connection
section if you would like to see a
diagram of the back of the Cable Modem/Router and a description of the connections.
You will probably need to take a plastic cap off the RF connector.
After you have installed your cable modem and it has synchronized itself with the cable
network, your cable modem can connect your computers, tablets, smartphones and
other Wi-Fi compatible or Ethernet-enabled devices to the Internet.
Note:
It normally takes 5 to 30 minutes to establish an Internet link the first time a Cable
Modem/Router connects to a cable service provider.
This allows the cable modem to
connect to the appropriate channels for communication. You’ll see the DS, US, and/or
Online modem lights on your cable modem flashing until the Online light stays steady
green to signal success.
Now open the browser of a device connected through a cable or wirelessly to your
modem/router.
If the browser works, your cable modem is working!
To learn how to connect both wired and wireless computers and other devices to
your Cable Modem/Router go to:
Chapter 3: Connecting Other Devices to your
Cable Modem/Router
.
Your Cable Modem/Router comes from the factory with a default SSID (Wireless
Network Name),
WPA-PSK/WPA2-PSK
wireless security and a random
Pre-Shared Key (Security Key/Password). These default settings for your
modem/router are listed on the bottom label of your unit. Most users can go
ahead and use the default settings. You may want to change the wireless
settings if you are replacing a wireless router and want to use the same wireless
network name and wireless password as the existing router instead of changing
all your wireless devices to use the Cable Modem/Router’s defaults, or in the
unlikely event that one of the wireless devices only supports WEP security. If you
want to make changes to the default wireless settings, please refer to
Chapter 4:
Changing your Wireless Settings
.
If you are using the Cable Modem/Router for online gaming you may need to
make changes to the router’s firewall please see
Chapter 5: Online Gaming
.
Page 9 / 115
9
If you are like most users you will not need to make changes to the Cable
Modem/Router’s advanced settings. If your setup requires you to make changes
go to
Chapter 6: Advanced Settings
.
How to connect to a computer if you don’t have or choose not to use a
cable modem starter kit
1
Be sure your computer is on and the Cable Modem/Router is unplugged.
Note:
Please refer to the
Hardware Connection
section if you would like to see a
diagram of the back of the cable modem and a description of the connections as you
read the following steps.
2
If there’s a plastic cap on the
RF
connector at the back of the cable modem, remove
the cap.
Connect and securely fasten the coaxial cable onto the round, silver
RF
connector. If the other end of the coaxial cable is loose, connect that end securely to
a cable outlet or splitter.
You can connect a coaxial cable between an open cable service wall jack and
the cable modem. (If no wall jack is available, you can use a coaxial T
connector or splitter to share an existing connection with a TV, for example.)
Alternatively, there may already be a coaxial cable that is connected to service
and that has an open end for connecting to the cable modem.
If you are replacing an existing cable modem unscrew the existing coaxial
cable from your existing cable modem and then connect it to the
Cable
connector of your Zoom Cable Modem/Router.
3
Plug the power cube into the
POWER
connector on the rear panel of the cable
modem and into an electrical outlet.
Make sure the On/Off switch on the back of
the cable modem is on. The Cable Modem/Router should go on with the
Power
LED
lit up.
Note:
It normally takes 5 to 30 minutes to establish an Internet link the first time a Cable
Modem/Router connects to a cable service provider.
This allows the cable modem to
connect to the appropriate channels for communication. You’ll see the DS, US, and/or
Online modem lights on your cable modem flashing until the Online light stays steady
green to signal success.
4
Check to make sure you have Internet access.
If you have a computer, connect
the modem’s Ethernet cable to any Ethernet port (LAN 1, 2, 3, or 4) on the rear
panel of the Cable Modem/Router and connect the other end to an Ethernet port on
your computer.
Now open your browser and go to a familiar Web site to check that
the cable modem is working.
If it is, your cable modem is ready for use!
Page 10 / 115
10
To learn how to connect additional wired and wireless computers and other
devices to your Cable Modem/Router go to:
Chapter 3: Connecting Other
Devices to your Cable Modem/Router
.
Your Cable Modem/Router comes from the factory with a default SSID (Wireless
Network Name), wireless security enabled and a random Pre-Shared Key
(Security Key/Password). These default settings for your modem/router are listed
on the bottom label of your cable modem/router. Most users can simply use the
default settings. You may want to change the wireless settings if you are
replacing a wireless router and want to use the same wireless network name and
wireless password as the existing router instead of changing all your wireless
devices to use the Cable Modem/Router’s defaults, or in the unlikely event that
one of the wireless devices only supports WEP security. If you want to make
changes to the default wireless settings, please refer to
Chapter 4: Changing
your Wireless Settings
.
If you are using the Cable Modem/Router for online gaming and need to make
changes to the router’s firewall, please see
Chapter 5: Online Gaming
.
If you are like most users, you will
not
need to make changes to the Cable
Modem/Router’s advanced settings. If your setup requires you to make changes
to advanced settings, go to
Chapter 6: Advanced Settings
.

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