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For those computer(s) and/or device(s) that support WPS, see
Using WPS to set up your wireless
network
. For those computer(s) and/or device(s) that do support WPA/WPA2 but that don’t
support WPS, enter the default SSID and Pre-Shared Key below in the wireless network portion of
the device’s configuration menus. (If you want setup tips for computers and other wireless-enabled
devices, go to
Appendix A: Tips for setting up computers and other devices on a wireless
network
.)
Note:
Typically, tablets like the iPad and e-readers don’t support WPS but do support WPA/WPA2.
Default Wireless Security Settings
The
default SSID
is: ZOOM
The
default Pre-Shared Key
is:
zoom####
where
####
represents the last
4 characters of the
Cable MAC
address
of the unit, which can be found on the label
on the bottom of the cable modem/router.
Note:
If you want to change the default SSID and Pre-Shared Key, please refer to page 15 for
instructions.
In the unlikely event that one or more of your devices only supports WEP security, please refer to page 18
for instructions on how to configure WEP security.
Using WPS to set up your wireless network
If all the WiFi compatible wireless devices on your network support WPS:
1
Press the
WPS
LED pushbutton on the front panel of the router for 5 seconds. The WPS LED
should blink green.
2
Within 2 minutes (before the WPS LED light turns off), press the WPS button on the device that
you’re linking wirelessly to the modem/router. The button may be a physical pushbutton on the
device or a button on a page of the device’s wireless network configuration menus.
Note: Windows 7 SP1 (Service Pack 1) or the latest updates, or Windows Vista SP2
(Service Pack 2) users
can use
WPS
for easy configuration.
a
Open
Connect to a Network
by right-clicking the network icon in the
notification area of the Windows taskbar.
b
A list of available networks is displayed.
c
Click
ZOOM
(or the SSID you changed the default to), and then click
Connect
.
d
You may see a screen with a text box for the Security key. If WPS configuration is
supported, you may see a message such as
You can also connect by pushing the button on the
router
.
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Page 12 / 108
Press the Wi
Fi Protected Setup (WPS) button on the router for 5 seconds. (You do not
need to type a security key or passphrase in the Security key text box on your Windows
machine). The cable modem/router will automatically set up the computer to connect to
the network and apply the network's security settings. Then click
OK
on the
Connect to
a Network
dialog box.
3
Congratulations!
You should now have a secure connection between your cable modem/router
and a device. Now is a good time to check that your device’s Internet connection is working.
Open your browser and go to a familiar Web site. If you are able to connect, continue with the
next step below.
If you are not able to connect to the Internet, please see
AppendixB: Troubleshooting
Tips
.
4
If you have other devices whose WPS security you need to set, repeat steps 1 through 3 for each
device. When they are all set, go to step 5.
5
Your basic setup for local wireless devices is complete.
Note:
If you want to change the default SSID and Pre-Shared Key, please refer to page 15 for
instructions.
Read This Only if You Are Connecting Additional Computers and/or Other Devices to the
Cable Modem/Router’s Ethernet/LAN ports
You can plug up to four computers, game consoles, or other Ethernet-capable devices into the cable
modem/router’s LAN ports. For information about your specific device, please refer to the
documentation that came with that device. Follow the instructions below for each computer or other
device.
1
If you connected the cable modem/router to a computer using a wired connection when setting
up the cable modem/router, unplug the computer now if you don’t want it to stay connected to
the cable modem/router.
2
To connect a computer or other Ethernet-capable device, plug one end of an Ethernet cable into
an available Ethernet (GE 1, 2, 3, or 4) port on the cable modem/router and plug the other end
of the Ethernet cable into the Ethernet port of the additional device you want to connect to the
12
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cable modem/router. (If you are connecting a hub or a switch, this is typically called an Uplink or
Expansion port.)
If you are connecting a computer or game station, go to step 5 of this
section.
3
If you are connecting a network device such as a switching hub, use the instructions that came
with that device. Then reboot any computer that is part of your network.
For example, if you
connected a switching hub, reboot any computer that will be connected to that switching hub.
4
If you are connecting a HomePlug adapter pair with one adapter plugged into the cable
modem/router and an AC outlet, and the other adapter plugged into a computer or game station
and an AC outlet, make those connections and then go to step 5.
5
Verify that your Internet connection is working. Open a Web browser on each computer that’s
using your network and try to connect to a familiar Web address.
Note:
If at any time you need to make changes to the cable modem/router’s configuration, open
a web browser from any PC on your cable modem/router’s network and type
to open the Zoom Configuration Manager. Alternately, you can connect a computer directly to
the cable modem/router, open its browser, and then type
.
6
Congratulations!
You have connected an additional device to the Internet. You can connect up
to 4 Ethernet-capable devices to the cable modem/router, following the instructions above for
each device and starting at step 2 of this section.
±
If you want to set up a wireless network, please refer to
Appendix A: Setting Up Your
Wireless Network
. (Most newer
Windows 7, Vista, and XP computers with built-in
wireless networking
capabilities do not require the installation of a wireless component. If
this is the case, you should set up that computer’s wireless connection if it isn’t already
configured using the Windows 7, Vista, or XP connect utility. See
Appendix A
for
instructions.)
±
If you want to configure advanced options, continue with the section
Logging in to the
Zoom Configuration Manager
. Then refer to the
Table of Contents
at the beginning of
this User Manual for instructions for the feature(s) you want to configure.
Logging in to the Zoom Configuration Manager
Step 1: Connecting the Router to a Computer
1
Connect the router to a computer following the instructions under
How to connect to a
computer if you don’t have or choose not to use a cable modem starter kit
. Then continue
to
Step 2
below.
Step 2: Establishing Communication
1
Open your Web browser, enter
in the address bar, and press the
Enter
key to
open the Cable Modem/Router configuration software.
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Page 14 / 108
2
In the
Enter Network Password
dialog box, type the following User Name and Password in
lower case, then click
OK
.
User Name:
admin
Password:
admin
3
The
Status
page should appear. If the
Status
page doesn’t appear, please see
Appendix B:
Troubleshooting Tips
.
From the Zoom Configuration Manager, you can configure advanced features and make changes to
the default wireless security options including the SSID and Pre-Shared Key.
±
If you want to change the default SSID or Pre-Shared Key, go to
Changing the Pre-Shared
Key and SSID from the default settings
.
±
If you need instructions for setting up a wireless network, please refer to
Appendix A:
Setting Up Your Wireless Network
. (Most newer
Windows 7, Vista, and XP
computers with built-in wireless networking
capabilities do not require the installation
of a wireless component. If this is the case, you should set up that computer’s wireless
connection if it isn’t already configured using the Windows 7, Vista, or XP connect utility.
See
Appendix A
for instructions.)
±
Otherwise, refer to the
Table of Contents
to select a specific topic for advanced options.
14
Page 15 / 108
2
Setting Wireless Security
Your cable modem/router comes from the factory with, security turned on by default. If you want
to use another security mode instead of the default security mode of
WPA-PSK/WPA2-PSK
, or
if you want to change the Pre-Shared Key, this chapter explains how.
There are two basic wireless security modes, WPA and WEP. There are two versions of WPA: WPA
and WPA2. When configured as part of a typical home or small office network, WPA and WPA2
require a Pre-Shared Key, or PSK. These modes are typically called WPA-PSK and WPA2-PSK,
respectively, though sometimes they’re just called WPA and WPA2. You can enable either WPA-PSK
or WPA2-PSK alone, or you can enable both WPA-PSK and WPA2-PSK together. By default, your
cable modem/router has both WPA-PSK and WPA2-PSK enabled. You will only need to change the
security mode if you know that you have a device you are connecting to your wireless network that
only supports WEP. (Go to
Setting Up Security Using WEP
.) In the unlikely event that you want
an unsecured network, this is discussed late in this chapter in
Disabling Security
.
Note:
If you have a Radius Server (very unlikely for a home network), select the WPA/WPA2
options without PSK. All instances of WPA and/or WPA2 that follow refer to WPA-PSK and/or
WPA2-PSK unless noted otherwise.
You can check to see if all other clients that you plan to put on the network support WPA or WPA2.
You can do this by checking the manual that came with each device or by checking the configuration
software for the installed device. Look under
Security
or
Encryption
or
Setup
or
Advanced
Features
.
Appendix A
discusses how to check the configuration software for various wireless
devices.
If all of the devices you want to connect to your wireless network support WPA or WPA2 you may
want to change the Pre-Shared Key and/or change the Network Name (SSID. In that case, go below
to
Changing the Pre-Shared Key and SSID from the default settings
. For instructions on
configuring WPA/WPA2 Security with your devices, go to
WPA/WPA2 Security
.
If any of the devices you want to connect to your wireless network do not support WPA or WPA2, go
to
Setting Up Security Using WEP
.
15

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