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7
Caring for Your Jetpack
Like any electronic device, the Jetpack must be handled with care to ensure reliable operation.
Novatel Wireless recommends the following guidelines:
Protect the Jetpack from liquids, dust, and excessive temperatures.
Do not apply adhesive labels to the Jetpack; they might cause the Jetpack to potentially
overheat and they might alter the performance of the antenna.
Store the Jetpack in a safe place when not in use.
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Accessing the Network
Using Your Jetpack for the First Time
Connecting to Your Jetpack
Using Your Jetpack After Setup is Complete
Using Your Jetpack
2
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9
Accessing the Network
4G LTE
With LTE bandwidth (700 MHz) you can get the broadband speed you require to work efficiently
outside the home or office. You can connect to the Internet, access your corporate intranet, check
your email and download attachments at speeds that are up to 10 times faster than 3G*.
4G Mobile Broadband with LTE*
Download: typical download speeds of 5-12 Mbps.
Upload: typical upload speeds of 2-5 Mbps.
3G Mobile Broadband with EVDO Rev. A**
Download: typical download speeds of 600 kbps–1.4 Mbps with bursts up to 3.1 Mbps.
Upload: typical upload speeds of 500-800 kbps with bursts up to 1.8 Mbps.
Wi-Fi 802.11b/g/n
802.11b uses the 2.4 GHz frequency with a bandwidth of 11 Mbps.
802.11g uses the 2.4 GHz frequency with a bandwidth of 54 Mbps.
802.11n uses the 2.4 GHz frequency with a bandwidth of 150 Mbps.
*
Speeds shown are those published by Verizon Wireless, Inc. and are theoretical in nature. Actual throughput speed and coverage
may vary. Speed claims not applicable when roaming.
**
Mobile Broadband Rev.A speed claim based on Verizon Wireless network tests with 5 MB FTP data files without compression.
Your Mobile Broadband Rev. A-enabled Jetpack will indicate coverage when you are in a Mobile Broadband Rev. A service area.
When outside the Rev. A service area, your wireless Jetpack will revert to Mobile Broadband Rev. 0 (typical download speeds will
be 400–700 Kbps and upload speeds will be 60–80 Kbps).
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10
Using Your Jetpack for the First Time
To get started, follow these steps:
Confirm your computer meets the minimum system requirements. (See
System
Requirements
on page 3.)
Install the 4G LTE SIM card. (See
Install the 4G LTE SIM Card
on page 11.)
Insert and charge the battery. (See
Insert and Charge the Battery
on page 13.)
Turn on the Jetpack. (See
on page 15.)
Connect the Jetpack to your computer using Wi-Fi. (See
Connecting to Your Jetpack
on
page 17.)
Page 15 / 96
11
Install the 4G LTE SIM Card
Your SIM (Subscriber Identity Module) card is a small rectangular plastic card that stores your phone
number and important information about your wireless service.
To install your new 4G LTE SIM card if it is not pre-installed, follow these steps:
Remove the battery cover located on the underside of the Jetpack.
If necessary, remove the SIM card from the outer card, being careful not to touch the gold-
colored contacts.
Lift the SIM card removal hinge and move out of the way.
Hold the card with the Verizon logo facing up and gold-colored contact points facing down.
Insert the SIM card into the slot and replace the SIM card removal hinge, securing it in place.
The 4G SIM card MUST remain in the SIM card slot when in use.
CAUTION!
Do not bend or scratch your SIM card. Avoid exposing your SIM card to static
electricity, water, or dirt.

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