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Page 11 / 20 Scroll up to view Page 6 - 10
7
*Note:
You may receive a “Digital Signature Not Found” or “Windows Logo testing”
screen. Click
Yes
or
Continue Anyway
. U.S. Robotics has thoroughly tested this driver in
conjunction with the supported hardware and has verified compatibility with Windows
2000, Me, and XP. Because U.S. Robotics wants its customers to take full advantage of the net-
work adapter’s functionality, it has made the drivers available.
Note:
If you are prompted at any time for your Windows Operating System CD-ROM,
remove the U.S. Robotics Installation CD-ROM and insert your Windows CD-ROM into the
CD-ROM drive. When all of the files are copied, remove the Windows CD-ROM, and rein-
sert the U.S. Robotics Installation CD-ROM.
Step Three: Connect the 802.11g 54Mbps USB Adapter to a
Wireless Router
You should now see a small icon for the Configuration Utility
in the system tray by your clock on your computer desktop.
The Configuration Utility is used to change or verify the con-
figuration information that relates to your 802.11g 54Mbps
USB Adapter. The Configuration Utility icon will be colored to indicate the status of your wireless
connection: red for disconnected, yellow for connected with fair quality, and green for connected
with good quality. The 802.11g 54Mbps USB Adapter will automatically connect to an available
Wireless Router. You will need to verify that you are connected to the correct Wireless Router.
Double-click the Configuration Utility icon. When the Configuration Utility launches, you can view
the connection information in the Configuration tab and in the Link Information tab. If you are not
connected to the correct Wireless Router, you can either scan for a Wireless Router to connect to
or enter the information for a specific Wireless Router.
To scan for a Wireless Router, click the Site Survey tab. Locate the Wireless Router you want to
connect to in the list and double-click it. If you do not see the Wireless Router in the list, click
Scan
to search for the Wireless Router. The default SSID of the 802.11g 54Mbps Router is
USR5562
.
If security is enabled in the Wireless Router you want to connect to or if you want to manually
enter the configuration information, you will need to set up a profile. For information about how
to do this, refer to the
Navigating the Wireless Configuration Utility
section of the User Guide on
the Installation CD-ROM.
When you have connected to an existing wireless
network, click the Link Information tab. You will see
a picture with a computer and a wireless device. If
you see a graphic representing signal waves
between the computer and the wireless device, you
are connected to the wireless network.
If you cannot connect to the Internet or to the correct Wireless Router, verify your configuration
settings and then refer to the Troubleshooting section in this Guide or in the User Guide on the
Installation CD-ROM.
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8
Congratulations!
You have finished installing the 802.11g 54Mbps USB Adapter and the
802.11g 54Mbps Router. You should now have shared Internet access through the 802.11g
54Mbps Router.
For troubleshooting and technical support information, refer to the Troubleshooting section in
this Guide or to the User Guide on the U.S. Robotics Installation CD-ROM.
Register your products
•
At the Installation CD-ROM interface, click the Support link. Click Product Registration and
then click
°
You can also launch a Web browser and type in
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9
Troubleshooting and Support
If you have any difficulties connecting to the 802.11g 54Mbps Router, check the following top
three issues and see if they apply to your situation.
•
If you are attempting to create a wireless connection but cannot connect to the 802.11g
54Mbps Router, make sure each wireless card is set to Infrastructure mode. If the wireless
cards are set to 802.11g Ad hoc mode, you will not be able to connect to the 802.11g 54Mbps
Router. When each wireless card is set to Infrastructure mode, it should automatically connect
to the Access Point of the 802.11g 54Mbps Router. If the wireless cards do not automatically
connect, rescan until they detect the 802.11g 54Mbps Router and connect.
•
If you create a wireless connection to the 802.11g 54Mbps Router but are experiencing poor
link quality, check the positioning of the 802.11g 54Mbps Router. Long distances, multiple
floors, or steel or concrete walls can diminish the link quality. If possible, reposition the
802.11g 54Mbps Router to reduce the effect of any of these obstacles.
If you have the 802.11g 54Mbps Router properly connected and can access the Internet but are
experiencing difficulties connecting with special applications (e.g., ICQ, Battle.net, etc.), you
must assign specific ports in order to bypass the firewall function. For more information about
how to configure this function, refer to the User Guide on the Installation CD.
I cannot access the router’s Web User Interface.
Possible Solution:
Make sure that the power cord and all the Ethernet cables are connected correctly. This includes
the cables connecting the 802.11g 54Mbps Router, the modem, and all the computers.
Possible Solution:
Make sure that your computer is using an IP address that is within the default range of
192.168.2.xxx. Make sure the address of the subnet mask is 255.255.255.0. The Default Gateway
should be the IP address of the 802.11g 54Mbps Router, which is 192.168.2.1.
Possible Solution:
You need to verify the connection setting of your Web browser and that the HTTP Proxy feature of
your Web browser is disabled. You need to do this so that your Web browser can read the config-
uration pages inside your 802.11g 54Mbps Router. Launch your Web browser.
Internet Explorer users:
Click
Tools
,
Internet Options,
and then the Connections tab. Select
Never dial a connection
, click
Apply
, and then click
OK
. Click
Tools
again, then click
Internet
Options
. Click the Connections tab, and click the
LAN Settings
button. Clear all the check
boxes and click
OK.
Click
OK
to close Internet Options.
Netscape Navigator users:
Click
Edit
,
Preferences
, and then double-click
Advanced
in the Cate-
gory window. Click
Proxies
, select
Direct connection to the Internet
, and then click
OK
. Click
Edit
again, then click
Preferences
. Under Category, double-click
Advanced
, then click
Proxies
. Select
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10
Direct connection to the Internet
and click
OK
.
I am no longer able to access the Internet through the 802.11g 54Mbps Router.
Possible Solution:
Make sure that the power cord and all the Ethernet cables are connected correctly. This includes
the cables connecting the 802.11g 54Mbps Router, the modem, and all the computers.
Possible Solution:
Make sure that your computer is using an IP address that is within the default range of
192.168.2.xxx. Make sure the address of the subnet mask is 255.255.255.0. The Default Gateway
should be the IP address of the 802.11g 54Mbps Router, which is 192.168.2.1. To verify all of these
settings, perform the following steps:
Windows 95, 98, or Me Users:
Click Windows
Start
and then
Run
. Type
winipcfg
and click
OK
. Check the IP Address, Subnet Mask, Default Gateway, and DNS
server data to make sure they are correct. If the information is not correct, click
Release All
and then click
Renew All
.
Windows NT, 2000, or XP Users:
Click Windows
Start
and then
Run
. Type
cmd
and
click
OK
. At the DOS prompt, type
ipconfig /all
. Check the IP Address, Subnet Mask,
Default Gateway, and DNS server data to make sure they are correct. If the information
is not correct, type
ipconfig /release
and press ENTER. Then, type
ipconfig /renew
and press ENTER.
My Web User Interface for the 802.11g 54Mbps Router is not responding, but I can
still access the Internet.
Possible Solution:
If your Web User Interface stops responding, unplug and then plug back in the power supply of
the 802.11g 54Mbps Router. This will reboot the 802.11g 54Mbps Router. If you are still unable to
communicate with the router’s Web User Interface, use a paperclip to press in and hold the RESET
button for five seconds. This will reset the 802.11g 54Mbps Router to the factory default settings.
If you applied any personal configuration settings, you will need to make the changes again.
I am unable to connect to the wireless function of the 802.11g 54Mbps Router.
Possible Solution:
Be certain that you have each Wireless adapter is set to
Infrastructure
mode. If your 802.11g
54Mbps USB Adapter is set to
Ad hoc
mode, you will not be able to use the wireless function.
Refer to the Navigating the Wireless Configuration Utility chapter of the 802.11g 54Mbps USB
Adapter User Guide on the Installation CD-ROM to determine how to change this setting.
Note:
Ad hoc
mode is used for peer-to-peer network configurations.
Infrastructure
mode
is used for integrated wireless and wired LAN configuration.
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11
My computer does not recognise the wireless function of the 802.11g 54Mbps Router
after I changed the settings.
Possible Solution:
Ensure that you are connecting to the correct 802.11g 54Mbps Router by verifying the correct
MAC address. Ensure that the correct passphrase and encryption option is being used. If you
changed the settings in the configuration of the 802.11g 54Mbps Router, you must also change
the settings of every Wireless adapter attached to this network. The settings of the Wireless
adapters must match the new settings of the 802.11g 54Mbps Router.
I cannot achieve 54 Mbps connections to the 802.11g 54Mbps Router.
Possible Solution:
Make sure the wireless products you are using to connect to the 802.11g 54Mbps Router support
54 Mbps speeds. 54 Mbps wireless products must be used in order to connect to the 802.11g
54Mbps Router at a rate of 54 Mbps. Launch the router’s Web User Interface and manually set the
connection speed to 54 Mbps. If you are using non-U.S. Robotics wireless products, you may
need to upgrade the firmware for those products in order to support 54 Mbps connections.
Possible Solution:
Low connection speed or range can also be caused by environmental interference. Try to move
the product around to improve the link quality. In addition, keep in mind that other factors such
as lead based paint, concrete walls, and electronic items such as 2.4G phones may affect your
wireless range.
I plugged in the 802.11g 54Mbps USB Adapter but I do not see the Configuration Util-
ity icons.
Possible Solution:
If you installed the 802.11g 54Mbps USB Adapter without installing the software and drivers first,
you will not see the Configuration Utility. If the Installation CD-ROM is in your CD-ROM drive,
remove it. Insert the Installation CD-ROM into your CD-ROM drive, select your product, and then
click
Software
. Click
Wireless USB Adapter Utility and Drivers
. Follow the on-screen instructions
to finish the installation procedure. If you are prompted, restart your computer.
Windows could not locate the drivers for the 802.11g 54Mbps USB Adapter.
Possible Solution:
The software must be installed before the 802.11g 54Mbps USB Adapter is connected to your
computer. Click
Cancel
on the Found New Hardware Wizard screen, unplug the 802.11g 54Mbps
USB Adapter from your computer, and perform the Installation Procedure again, making sure to
install the software and drivers first.
I cannot connect to the Internet.
Possible Solution:
Check the Configuration Utility icon for the 802.11g 54Mbps USB Adapter in the system tray to
confirm the connection status. If you are connected to your Wireless Router, the icon will be green
or yellow. If the icon is red, open the Configuration Utility and scan the area so that you can con-
nect to the correct wireless network.
Possible Solution:
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