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TD-VG3631
300Mbps Wireless N VoIP ADSL2+ Modem Router User Guide
117
Appendix D: Telephone Operation
The table below guides you to configure some frequently used call features using keypads on your
telephone. For the features mentioned in this table, please refer to
Telephony Features
in
Appendix C
.
Code
Description
Usage
*20
Listen
to
voice
messages
stored
in
your
USB
storage
device.
Pick up the phone to dial this code and then follow the voice
prompts for the operations below:
Press 0 to listen to new messages.
Press 1 to listen to the previous message.
Press 2 to listen to the current message again.
Press 3 to listen to the next message.
Press 4 to delete the current message.
*60
Disable Call Waiting.
Pick up the phone to dial this code. After hearing the
confirmation tone, hang up to make the configuration take
effect.
*61
Enable Call Waiting.
Pick up the phone to dial this code. After hearing the
confirmation tone, hang up to make the configuration take
effect.
*62
With
Call
Waiting
enabled, disable it for
the call you are going
to make.
Pick up the phone to dial this code. You will hear the
confirmation tone and then the dial tone which will prompt
you to dial the destination number.
*63
With
Call
Waiting
disabled, enable it for
the call you are going
to make.
Pick up the phone to dial this code. You will hear the
confirmation tone and then the dial tone which will prompt
you to dial the destination number.
*99
Enable Redial on busy.
Pick up the phone to dial this code. You will hear the
confirmation tone and then the dial tone which will prompt
you to dial the destination number. If the called party is busy,
the number will be dialed again and again until there is
response. To end the dialing, hang up and then pick up your
phone.
*70
Disable
all
the
call
forwarding features.
Pick up the phone to dial this code. After hearing the
confirmation tone, hang up to make the configuration take
effect.
*71
Enable Call Forwarding
on No Answer.
Pick up the phone to dial this code. After hearing the
confirmation tone, hang up to make the configuration take
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300Mbps Wireless N VoIP ADSL2+ Modem Router User Guide
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effect.
*72
Enable Call Forwarding
on Busy.
Pick up the phone to dial this code. After hearing the
confirmation tone, hang up to make the configuration take
effect.
*73
Enable Call Forwarding
Unconditionally.
Pick up the phone to dial this code. After hearing the
confirmation tone, hang up to make the configuration take
effect.
*69
Dial the last incoming
number.
Pick up the phone to dial this code. The last incoming
number will be dialed automatically.
*68
Dial the last outgoing
number.
Pick up the phone to dial this code. The last outgoing number
will be dialed automatically.
*78
Enable Warm Line.
Pick up the phone to dial this code. After hearing the
confirmation tone, hang up to make the configuration take
effect.
*79
Disable Warm Line.
Pick up the phone to dial this code. After hearing the
confirmation tone, hang up to make the configuration take
effect.
*80
Enable
Anonymous
Call Blocking.
Pick up your phone to dial this code. After hearing the
confirmation tone, hang up to make the configuration take
effect.
*81
Disable
Anonymous
Call Blocking.
Pick up the phone to dial this code. After hearing the
confirmation tone, hang up to make the configuration take
effect.
*82
With
Anonymous
Calling
disabled,
enable it for the call you
are going to make.
Pick up the phone to dial this code. You will hear the
confirmation tone and then the dial tone which will prompt
you to dial the destination number.
*90
With
Anonymous
Calling
enabled,
disable it for the call
you are going to make.
Pick up the phone to dial this code. You will hear the
confirmation tone and then the dial tone which will prompt
you to dial the destination number.
*83
Enable
Anonymous
Calling.
Pick up the phone to dial this code. After hearing the
confirmation tone, hang up to make the configuration take
effect.
*84
Disable
Anonymous
Calling.
Pick up the phone to dial this code. After hearing the
confirmation tone, hang up to make the configuration take
effect.
*86
Enable DND (Do Not
Pick up the phone to dial this code. After hearing the
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TD-VG3631
300Mbps Wireless N VoIP ADSL2+ Modem Router User Guide
119
Disturb).
confirmation tone, hang up to make the configuration take
effect.
*87
Disable DND (Do Not
Disturb).
Pick up the phone to dial this code. After hearing the
confirmation tone, hang up to make the configuration take
effect.
Page 129 / 129
TD-VG3631
300Mbps Wireless N VoIP ADSL2+ Modem Router User Guide
120
Appendix E: Technical Support
Technical Support
±
For more troubleshooting help, go to:
±
To download the latest Firmware, Driver, Utility and User Guide, go to:
±
For all other technical support, please contact us by using the following details:
Global
Tel: +86 755 26504400
Service time: 24hrs, 7 days a week
UK
Tel: +44 (0) 845 147 0017
Service time: 24hrs, 7 days a week
Turkey
Tel: 444 19 25 (Turkish Service
Service time: 9:00 AM to 9:00 PM
7 days a week
Ukraine
Tel: 0-800-505-508
Service time: Monday to Friday
14:00 PM to 22:00 PM
Brazil
Toll Free: 0800-770-4337 (Portuguese
Service)
Service time: Monday to Saturday
08:00 AM to 08:00 PM
France
Tel: +33 (0) 820 800 860 (French service)
Email: support.fr @tp-link.com
Fee: 0.118 EUR/min from France
Service time: Monday to Friday 9:00 AM
to 6:00 PM (Except French Bank holidays)
Russian Federation
Tel: 8 (499) 754-55-60
8 (800) 250-55-60 (toll-free call from any
RF region)
Service time: From 10:00 to 18:00
(Moscow time)
*Except
weekends
and
holidays
in
Russian Federation
Switzerland
Tel: +41 (0) 848 800998 (German Service)
Fee: 4-8 Rp/min, depending on rate of
different time
Service time: Monday to Friday 9:00 AM
to 6:00 PM. GMT+ 1 or GMT+ 2
(Daylight Saving Time)
Singapore
Tel: +65 62840493
Service time: 24hrs, 7 days a week
USA/Canada
Toll Free: +1 866 225 8139
Service time: 24hrs, 7 days a week
Australia & New Zealand
Tel: AU 1300 87 5465
NZ 0800 87 5465
Service time: 24hrs, 7 days a week
Italy
Tel: +39 0230519020
Service time: Monday to Friday
9:00 AM to1:00PM, 2:00PM to 6:00 PM
Indonesia
Tel: (+62) 021 6259 135
Service time : Monday to Friday
9:00 -12:00; 13:00 -18:00
*Except public holidays
Malaysia
Tel: 1300 88 875465 (1300 88TPLINK)
Service time: 24hrs, 7 days a week
Poland
Tel: +48 (0) 801 080 618 / +48 22 7217563 (if
calls from mobile phone)
Service time: Monday to Friday
9:00 AM to 5:00 PM. GMT+1 or GMT+2
(Daylight Saving Time)
Germany / Austria
Tel: +49 1805 875465 (German Service)
+49 1805 TPLINK
Fee: 0.14 EUR/min from the German fixed
phone network and up to 0.42 EUR/min from
mobile phone
Service time: Monday to Friday 9:00 AM to 6:00
PM. GMT+ 1 or GMT+ 2
(Daylight Saving Time in Germany)
*Except bank holidays in Hesse

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