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Appendix B: FAQ
Appendix B: FAQ
Q1°
What can I do if I forgot my wireless password?
The default password is labeled at the back of the router. If the password has been altered, please connect the router to the
computer using a cable and follow the steps below:
1.
Visit
http://tplinkwifi.net
, and log in with the username and password you set for the router.
2.
Go to
Basic
>
Wireless
to obtain your wireless password.
Q2°
How to retrieve the username and password of the web management page?
The default username and password of the web management page are
admin
(in lower case). If the password has been
altered, please follow the steps below:
1.
Reset the router to factory default settings: Press and hold the Reset button for about 7 seconds and then release;
2.
Visit
http://tplinkwifi.net
;
3.
Enter
admin
(in lower case) as both username and password to login.
Note:
You’ll need to reconfigure the router to surf the Internet once the router is reset, and please mark down your new password for
future use.
Q3° I cannot login to the router’s web management page, what can I do?
This can happen for a variety of reasons, please try the methods below and try again.
1.
Make sure the router connects to the computer correctly and the corresponding LED indicator(s) light up.
2.
Make sure the IP address of your computer is configured as
Obtain an IP address automatically
and
Obtain DNS server
address automatically
.
3.
Make sure the
http://tplinkwifi.net
you input is right.
4.
Check your computer’s settings:
1 )
Go to
Start
>
Control Panel
>
Network and Internet,
and click
View network status and tasks
;
2 )
Click
Internet Options
on the bottom left;
3 )
Click
Connections
, select
Never dial a connection
;