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FAQ
Q1. What can I do if I forgot my wireless password?
The default password is labeled at the back of the router. If the password has been
altered, please connect the router to the computer using a cable and follow the steps
below:
1. Visit
http://tplinkwifi.net
, and log in with the username and password you set for the
router.
2. Go to
Advanced
>
Basic
>
Wireless
, locate the password on the loading page, and mark
down your new password for future use.
Q2. How to retrieve the username and password of the web management
page?
The default username and password of the web management page are
admin
(in lower
case). If the password has been altered, please follow the steps below:
If you have altered the login username and password, and Password Recovery is
enabled:
Note:
Ensure the Internet access is available before using this method.
1. Visit
http://tplinkwifi.net
;
2. Click
Forget password
>
Send Code
, the verification code will be sent to the mailbox
you set when enabling Password Recovery;
3. Login to your mailbox to copy the verification code;
4. Paste the verification code on the window which pops up in Step 2;
5. Click
Confirm
(the login username and password will be reset as
admin
after the
click);
6. Enter
admin
(in lower case) as both username and password to login.
Tips:
Please refer to
12. 6. Password Recovery
to learn how to configure Password Recovery.
If you have altered the username and password but Password Recovery is disabled:
1. Reset the router to factory default settings: Press and hold the Reset button for at
least 10 seconds and then release;
2. Visit
http://tplinkwifi.net
;
3. Enter
admin
(in lower case) as both username and password to login.
Note:
You’ll need to reconfigure the router to surf the Internet once the router is reset, and please mark down your
new password for future use.
Q3. I cannot login to the router’s web management page, what can I do?
This can happen for a variety of reasons, please try the methods below and try again.
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1. Make sure the router connects to the computer correctly and the corresponding LED
indicator(s) light up.
2. Make sure the IP address of your computer is configured as
Obtain an IP address
automatically
and
Obtain DNS server address automatically
.
3. Make sure the
http://tplinkwifi.net
you input is right.
4. Check your computer’s settings:
1 ) Go to
Start
>
Control Panel
>
Network and Internet
, and click
View network status
and tasks
;
2 )
Click
Internet Options
on the bottom left;
3 )
Click
Connections
, select
Never dial a connection
;
4 )
Click
LAN settings
, deselect the following three options and click
OK
;
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5 ) Go to
Advanced
>
Restore advanced settings
, click
OK
to save the settings.
5. Change a web browser or computer and login again.
6. Reset the router to factory default settings: Press and hold the Reset button for at
least 10 seconds and then release.
Note
: You’ll need to reconfigure the router to surf the Internet once the router is reset.
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95
Open a web browser and login again. If login still fails, please contact the technical
support.
Q4. How to use the WDS Bridging function to extend my wireless
network?
For example
,
my house covers a large area. The wireless network coverage of the router
I’m using (the root router) is limited. I want to use an extended router to extend the
wireless network of the root router.
Note:
WDS bridging only requires configuration on the extended router;
WDS bridging function can be enabled either in 2.4GHz frequency or 5GHz frequency for a dual-band router. We
use the WDS bridging function in 2.4GHz frequency as an example.
1. Visit
http://tplinkwifi.net
, and log in with the username and password you set for the
router.
2. Configure the IP address of the router:
1 ) Go to
Advanced
>
Network
>
LAN
, configure the IP address of the extended
router to be in the same subnet with the root router
;
(For example, the IP
address of the root router is 192.168.0.1, the IP address of the extended router
can be 192.168.0.2~192.168.0.254. We take 192.168.0.2 as example.)
2 ) Click
Save
.
Note:
Login to the web management page again if the IP address of the router is altered.
3. Survey the SSID to be bridged:
1 ) Go to
Advanced
>
System Tools
>
System Parameters
to load the 2.4GHz WDS ,
click
Enable WDS Bridging
;
2 )
Click
Survey
, locate the root router’s SSID and click
Choose
(Here we take TP-
LINK_2512 as example);
3 ) If
the root router has wireless password, you should enter the wireless password
of the root router;
4 ) Click
Save
.
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4. Disable DHCP:
1 ) Go to
Network
>
DHCP Server
;
2 )
Deselect Enable DHCP Server;
3 ) Click
Save
.
Now you can login to the web management page, click
Advanced
>
Status
>
Wireless
to check the WDS status. When the WDS status is
Run
, it means WDS bridging is
successfully built.
Q5. I cannot access the Internet even though the configuration is
finished, what can I do?
1.
Visit
http://tplinkwifi.net
, and log in with the username and password you set for
the router.
2.
Go to
Advanced
>
Status
to check Internet status:
As the follow picture shows, if IP Address is a valid IP address, please try the methods
below and try again:

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