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FAQ
Q1. What can I do if I forgot my wireless password?
The default wireless password is printed on the label of the router. If the password has
been altered, please connect your computer to the router using an Ethernet cable and
follow the steps below:
1. Visit
http://tplinkwifi.net
.
2. Go to
Basic
>
Wireless
to retrieve or reset your wireless password.
Q2. What can I do if I forgot my login password of the web management
page?
The default username and password of the web management page are
admin
(in
lowercase).
If your router supports Password Recovery and you have enabled it
,
please follow the steps below to reset the password without resetting the router:
Note:
Make sure the Internet access is available before using this method.
1. Visit
http://tplinkwifi.net
.
2. Click
Forgot password
>
Send Code
, the verification code will be sent to the mailbox
you set.
3. Log into your mailbox to copy the verification code.
4. Paste the verification code on the window which pops up in Step 2.
5. Click
Confirm
(the default login username and password will be reset as
admin
after
the click).
6. Use
admin
(in lowercase) as both username and password to login.
Tips:
Please refer to
Password Recovery
to learn how to configure Password Recovery.
If you have altered the username and password but Password Recovery is disabled:
1. Reset the router to factory default settings: press and hold the Reset button for about
7 seconds, and then release it;
2. Visit
http://tplinkwifi.net
, and enter
admin
(in lowercase) as both username and
password to login.
Note:
You’ll need to reconfigure the router to surf the Internet once the router is reset, and please mark down your
new password for future use.
Q3. I cannot log into the router’s web management page, what can I do?
This can happen for a variety of reasons. Please try the methods below to login again.
• Make sure the router connect to the computer correctly and the corresponding LED
indicator(s) light up.
• Make sure the IP address of your computer is configured as
Obtain an IP address
automatically
and
Obtain DNS server address automatically
.
19216811.live