Thomson TG712 Router Manual PDF (Setup & Configuration Guide)

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5

Telephony

5.1

Connecting a Regular Phone to Your Thomson Gateway

Procedure

Use a phone cable with RJ-11 connectors to:

1

Wire the green Thomson Gateway Phone port(s) to your phone(s) or fax.

2

If your Thomson Gateway has a black port labelled

PSTN

, you must connect this port to the telephone

output of your DSL filter or splitter to allow analogue phone calls with the same telephone set that you

use for VoIP calls.

If this is not the case, no additional connections are needed.

3

If you configured your Thomson Gateway using the

Guided Installation

, the telephony service will

already be configured by the Setup wizard. Your phone is now ready for use.

If you choose to configure your Thomson Gateway manually or you still need to configure the telephony

service, continue with

“5.2 Configuring the Telephony Service” on page 31

.

This is only required if you still want to make phone calls using the analogue telephone line.

Be aware that, if the PSTN port (if provided) is not wired to your telephone wall outlet,

distributed filter or splitter, emergency calls are not always possible!

As distributed filters are country-specific, you cannot use the device everywhere.

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5

Telephony

5.2

Configuring the Telephony Service

Introduction

If you configured your Thomson Gateway using the

Guided Installation

, the telephony service will already be

configured by the Setup wizard.

If you choose to configure your Thomson Gateway manually or you still need to configure the telephony

service, you can follow the procedure below.

Requirements

Your Internet connection must be up and running before you can configure Internet telephony.

Procedure

Proceed as follows:

1

Assign Phone Numbers

2

Configure the Telephony Service

3

Enable the Telephony Service

Assign Phone Numbers

To configure your Internet SIP telephone numbers:

1

Browse to the

Thomson Gateway Web Interface

.

2

On the

Toolbox

menu, click

Telephony

.

3

In the

Location bar

, click

Configure

. Assign phone numbers to the ports. If you want to use the same

number for all ports, select Port ‘

All

’.

4

Click

Apply

.

Configure the Telephony Service

Proceed as follows to configure the telephony service:

1

Browse to the

Thomson Gateway Web Interface

.

2

On the

Toolbox

menu, click

Telephony

.

3

In the

Location bar

, click

Expert configure

.

4

Enter the IP address and the port number of the registrar, and the proxy, as provided by your ISP:

5

Click

Apply

.

Enable the Telephony Service

To enable the telephony service:

1

Browse to the

Thomson Gateway Web Interface

.

2

On the

Toolbox

menu, click

Telephony.

The phone numbers are provided by your provider.

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5

Telephony

3

In the

Location bar

, click

Configure

.

4

Select

Service Enabled

.

5

Click

Apply

.

Verifying Telephone Connectivity

Proceed as follows to verify the voice connection:

1

Make sure the Thomson Gateway is turned on and ready for service.

2

Check whether your phone is properly attached to the Thomson Gateway.

3

Make sure the Internet telephony service is enabled and configured.

4

The

Phone

LED must be solid green.

5

Pick up your phone, wait for the dialling tone, and dial the number. If you dial a ‘#’ after the phone

number, the phone number will be called over the regular telephone network.

Multiple Identities

You can assign up to three Internet telephone numbers or URIs to one or both phone ports, or you can assign

a common number to both phone ports.

Using Multiple Identities

Proceed as follows:

1

Browse to the Thomson Gateway web pages.

2

On the

Toolbox

menu, click

Telephony

.

3

In the

Location bar

, click

Configure

.

4

In the

Pick a task

list

,

click

Use multiple identities

.

5

Click

Add

.

6

Enter another URI, your user name and password.

7

Choose the phone port for which you want to use this telephone number.

8

Click

Apply

.

The phone(s) attached to the Thomson Gateway can receive incoming VoIP calls, as long as your

Thomson Gateway is turned on and the

Phone

LED is lit.

For calls over the analogue phone line, your phones are line-powered by the telephone company

and can therefore always be reached, even if the Thomson Gateway is turned off.

The phone numbers are provided by your provider.

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5

Telephony

5.3

Address Book

Introduction

The Thomson Gateway allows you to store the contact details of your contacts on the

Thomson Gateway

Web Interface

. On this page, you can make a call or send a message simply by clicking on a link.

Accessing the Address Book page?

Proceed as follows:

1

Browse to the

Thomson Gateway Web Interface

.

2

On the

Toolbox

menu, click

Address Book.

3

The

Address Book

page appears.

Managing contacts

To:

±

Add a contact, click

Add

.

±

Edit a contact, click

Edit

.

±

Delete a contact, click

Delete

.

All information provided per contact is optional except for the Last and First Name, and can be updated or

completed at any time.

Using the Address book

The contact details of a contact in your Address book allow you to directly make a call or send a message

from out the Thomson Gateway web interface.

Per contact you can click (if available):

±

Business

: to make a call to the contact’s business telephone number

±

Home

: to make a call to the contacts home telephone number

±

Mobile

: to make a call to the contact’s mobile telephone number

±

Other or SIP uri

: to make a call to the contact’s VoIP telephone number

±

E-mail

: for sending an E-mail message to the contact with your e-mail client.

The Address book resides on the Thomson Gateway, so everyone with access to the Thomson

Gateway web interface can view and use the Address book.

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5

Telephony

5.4

Telephony services

Introduction

Telephony services or supplementary services add extra functionality to your phone. Which supplementary

services that are available is determined by your service provider.

The following list gives an overview of the services that may be available:

±

3pty: three party call

±

Callreturn: to call back the last missed call

±

Ccbs: call completion on busy subscriber (automatic callback)

±

Cfbs: call forwarding on busy subscriber

±

Cfnr: call forwarding on no reply

±

Cfu: call forwarding unconditional

±

Clip: calling line identification presentation

±

Clir: calling line identification restriction

±

Clironcall: clir for only one call

±

ForcedFXO: switch to FXO (PSTN)

±

Hold: put an active call on hold

±

Mwi: message waiting indication

±

Transfer: call transfer between local ports

±

Waiting: incoming call while active call indication

±

Waitingoncall: call waiting active for only one call.

Checking which services that you can use?

To check which services you can use:

1

Browse to the

Thomson Gateway Web Interface

.

2

On the

Toolbox

menu, click

Telephony

.

3

In the

Location bar

, click

Configure

.

4

In the

Pick a task

list, click

View Telephony Services

.

5

Under

Telephony Services

, you can see the services that are supported by your provider.

Activating services

You can activate/deactivate supplementary services in two ways:

±

Via activation/deactivation codes, also referred to as service code commands.

±

Via the Telephony Configure page.

The activation/deactivation codes for a specific supplementary service is displayed in the overview.

For example, to activate

Call Hold

dial *94; to deactivate the service dial #94.

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