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Chapter 5
SpeedTouch™ Web Interface
Components of the
DHCP Pool page
The following settings are available for configuration:
±
Interface
:
The SpeedTouch™ interface to which the DHCP pool applies.
±
Start Address
:
The start IP address of the DHCP server’s address pool.
±
End Address
:
The end IP address of the DHCP server’s address pool.
±
Subnet Mask
:
The subnet mask of the DHCP server’s address pool.
±
Server
:
The SpeedTouch™ IP address used as DHCP server address.
±
Gateway
:
The IP address that will be assigned to the DHCP clients as their default
gateway.
±
Primary DNS
:
The IP address of the primary DNS server.
±
Secondary DNS
:
The IP address of the secondary DNS server.
±
Primary WINS
:
The IP address of the primary WINS server.
±
Secondary WINS
:
The IP address of the secondary WINS server.
±
Lease Time
:
The time for which the DHCP client is allowed to use the assigned IP address:
±
Always give same address to DHCP clients
:
Select this check box if you always want to use the same IP address for the
DHCP clients.
Both the start and end IP address define the IP address range used by
the DHCP server to assign leases.
If you select
Always give same address to DHCP clients
, the lease time
will be automatically set to
Infinite
.
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Chapter 6
Troubleshooting
6 Troubleshooting
Introduction
This chapter suggest solutions for problems you may encounter while installing or
configuring y our SpeedTouch™.
If the suggestions do not resolve the problem, look at the support pages on
http://
www.speedtouch.com/support
or contact your service provider.
For Internet connection troubleshooting, refer to the provided Installation and
Setup Guide.
Topics
In this chapter:
±
General SpeedTouch™ Troubleshooting
±
UPnP™ on Windows XP Systems
±
Voice over IP Troubleshooting
±
Reset to Factory Defaults
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Chapter 6
Troubleshooting
6.1
General SpeedTouch™ Troubleshooting
SpeedTouch™ does not
work
If none of the LEDs light up, make sure that:
±
The SpeedTouch™ is plugged into a power socket outlet.
±
You are using the correct power supply for your SpeedTouch™ device.
±
The SpeedTouch™ is turned on via the push button at the back panel.
SpeedTouch™
unreachable
If your SpeedTouch™ is cannot be reached due to misconfiguration, you might
consider a hardware reset to factory defaults as described in
“6.4 Reset to Factory
Defaults” on page 122
.
Poor SpeedTouch™
performance
Make sure that the SpeedTouch™ is installed and configured as instructed in the
Installation and Setup Guide or as instructed by the Service Provider.
The power requirements for your SpeedTouch™ are clearly indicated
on the identification label on the bottom of the SpeedTouch™.
!
However, note that resetting the SpeedTouch™ to its factory settings will
revoke all the changes you made to the configuration.
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Chapter 6
Troubleshooting
6.1.1
Wired Ethernet Troubleshooting
LAN LED does not
light up
Make sure that:
±
The LAN cable is securely connected to the 10/100Base-T port.
±
You are using the correct cable type for your Ethernet equipment, that is UTP
CAT5 with RJ-45 connectors.
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