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Page 21 / 110 Scroll up to view Page 16 - 20
13
E-DOC-CTC-20051017-0147 v2.0
Chapter 1
Getting to know your SpeedTouch™
1.2.4
Remote Assistance
To access the
SpeedTouch™ remotely
You can make your SpeedTouch accessible from the Internet with regard to remote
support. In this way, you can allow your help desk to access your SpeedTouch™
remotely.
To enable remote
access
Proceed as follows:
1
Go to the SpeedTouch™ pages, as described in
“1.2.1 Access via the Web
Interface” on page 7
.
2
In the menu, select
Toolbox > Remote Assistance
.
3
Click
Enable Remote Assistance
.
4
Provide the following parameters to your help desk:
±
URL (the HTTPS link)
±
User name
±
Password
Your ISP is now able to access your SpeedTouch™ via the HTTPS link in
combination with the provided certificate (a secure authentication
mechanism).
To disable remote
access
Proceed as follows:
1
Go to the SpeedTouch™ pages, as described in
“1.2.1 Access via the Web
Interface” on page 7
.
2
In the menu, select
Toolbox > Remote Assistance
.
3
Click
Disable Remote Assistance
.
For security reasons, remote assistance will be automatically disabled after
20 minutes of inactivity, or after restarting your SpeedTouch™.
Page 22 / 110
14
E-DOC-CTC-20051017-0147 v2.0
Chapter 1
Getting to know your SpeedTouch™
Page 23 / 110
15
E-DOC-CTC-20051017-0147 v2.0
Chapter 2
Local Network Setup
2
Local Network Setup
Introduction
The SpeedTouch™ offers you the following local networking solutions:
±
Wired Ethernet
±
Wireless Ethernet
Device settings
Once you have connected a device, you can personalise its settings. For more
information, see
“ Configure” on page 81
.
Page 24 / 110
16
E-DOC-CTC-20051017-0147 v2.0
Chapter 2
Local Network Setup
2.1
Wired Ethernet
Local network
The Ethernet ports on the back panel allow you to connect the SpeedTouch™ to an
existing 10 or 100Base-T Ethernet network or one (or more) computer(s) with an
installed Ethernet card.
Using the SpeedTouch™ Ethernet switch, you can create a local Ethernet network of
up to four devices, without needing extra networking devices.
Standard wiring
procedure
Use the yellow Ethernet cable provided to wire your computer's Ethernet port to
one of the SpeedTouch™'s Ethernet ports.
Ethernet link check
LED indicators allow you to check your Ethernet. See
“1.1 SpeedTouch™ LED
Behaviour” on page 4
for more information.
Device settings
Once you have connected a device, you can personalise its settings.
For more information, see
“ Device settings” on page 15
.
Managed Ethernet
switch
Your SpeedTouch™ intelligently switches data between the devices on your LAN,
using priority queuing to ensure that higher priority messages are delivered first
and in real time. This feature maximizes your network performance.
The managed Ethernet switch allows you to configure a Virtual Local Area Network
(VLAN), group ports or isolate a port, configure secure channel connections, define
Quality of Service (QoS), and configure port mirroring, allowing monitoring from
one port to another.
You can configure the managed Ethernet switch manually using CLI (For more
information, see the SpeedTouch™ CLI Reference Guide).
In the SpeedTouch™ package, a yellow full-wired straight-through RJ-45/
RJ-45 Ethernet cable is included.
The Ethernet cable can also be used to wire an Ethernet port of your
SpeedTouch™ to any external Ethernet hub or switch.
Please follow the installation instructions supplied with the external hub or
switch for connections and Ethernet cabling.
Page 25 / 110
17
E-DOC-CTC-20051017-0147 v2.0
Chapter 2
Local Network Setup
2.2
Wireless Ethernet
Introduction
The SpeedTouch™ Wi-Fi® certified IEEE 802.11g compliant wireless access point
allows multiple computers to connect wirelessly to your local network over the
SpeedTouch™ Wireless LAN environment. The SpeedTouch™ is backward
compatible with IEEE 802.11b, which means 802.11b and 802.11g devices can
coexist in the same wireless network.
The Wireless Distribution System (WDS) on your SpeedTouch™ allows you to
extend the range of your wireless network. To be able to use WDS, you will need to
introduce an additional WDS-enabled access point into your wireless network.
To be able to connect the computers, make sure that a wireless client adapter
(WLAN client) is installed on each computer you want to connect via the WLAN.
Wireless client
requirements
All wireless client adapters compliant to 802.11g and/or 802.11b can communicate
with the SpeedTouch™ and other members of the SpeedTouch™ (W)LAN
environment. However, be aware that only 802.11g compliant wireless clients are
able to gain full profit of the 54 Mb/s (Max) bandwidth delivered by the
SpeedTouch™.
It is highly recommended to use only wireless client adapters that are Wi-Fi™
certified to ensure smooth interoperability with the SpeedTouch™’s WLAN.

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