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Page 21 / 102 Scroll up to view Page 16 - 20
Chapter 1
Your SpeedTouch™
E-DOC-CTC-20050429-0100 v1.0
13
1.3.3
Access via FTP
File Transfer Protocol
(FTP)
You can access the file system of the SpeedTouch™ via the File Transfer Protocol
(FTP), in order to:
±
Restore or backup configuration files, templates or language packs.
±
Upgrade your configuration or firmware.
File system
The SpeedTouch™ file system is stored on nonvolatile memory, and contains the
SpeedTouch™ software, service template files and (optionally) default setting files.
FTP session
To open an FTP session:
1
Open a
Command Prompt
window.
2
At the prompt, type
ftp
followed by the IP address of your SpeedTouch™
(default is 192.168.1.254).
3
Enter your SpeedTouch™ security user name and password.
4
The example below shows an FTP session to the SpeedTouch™ file system:
File system structure
The structure of the file system is very simple: It consists of a single root directory
called
root
and a subdirectory called
dl
.
±
The
root
directory contains:
±
all the necessary files for the SpeedTouch™ to boot correctly
±
the dl directory
±
The
dl
(download) directory contains the software image.
In Windows XP for instance:
1
On the Windows task bar, click
Start.
2
Select
(
All) Programs > Accessories > Command Prompt
.
The default user is ‘Administrator’ and the default password is blank.
If you made changes to the SpeedTouch™ configuration and saved
them, a user.ini configuration settings file is created in the
dl
subdirectory.
Page 22 / 102
Chapter 1
Your SpeedTouch™
E-DOC-CTC-20050429-0100 v1.0
14
File system access
rights
On the different directories you have following privileges:
Common FTP
commands
Depending on the access rights you have on a directory, you can use one of
following commands:
Directory
Access rights
root
NO read/write
dl
read/write
Command...
You can use to...
cd
access another directory than the one currently open.
Example: ftp>cd dl.
dir
list the directory files.
Example: ftp>dir.
bin
set the transfer mode to ‘binary’.
hash
turn on the hashing option.
put
upload files.
Example: ftp>put C:/MyBackupFiles/user.ini.
A configuration file must be uploaded to the dl directory.
get
download files.
Example: ftp>get user.ini.
Downloading the configuration file must be done from the dl
directory.
delete
delete files.
bye
quit FTP.
Page 23 / 102
Chapter 1
Your SpeedTouch™
E-DOC-CTC-20050429-0100 v1.0
15
FTP file transfer
To allow correct file transfers, set the transfer mode to “binary”: At the ftp prompt,
type
bin
and press Enter.
Example:
Quote site command
All the CLI commands can be executed from within an FTP session. Only complete
CLI commands (in other words, the complete command syntax with all the
parameters already specified) can be executed.
Example: To execute the CLI command
:software cleanup
: At the FTP prompt
type ‘quote site software cleanup’ and press Enter.
For more information on CLI commands, see the CLI Reference Guide.
Turn on the hashing option to see the progression of the file transfer: At the
ftp prompt type
hash
and press Enter.
/home/doejohn{1}$ftp 192.168.1.254
Connected to 192.168.1.254
220 Inactivity timer = 120 seconds. Use 'site idle <secs>' to change.
Name (192.168.1.254:doejohn):
331 SpeedTouch™ (00-90-D0-01-02-03) User 'doejohn' OK. Password requir
ed.
Password : ######
330 OK
ftp>
ftp>bin
200 TYPE is now 8-bit binary
ftp>
ftp>hash
200Hash mark printing on (8192 bytes/hash mark).
ftp>cd dl
250 Changed to /dl
ftp>put C:\user.ini
200 Connected to 192.168.1.10 port 1271
150 Opening data connection for user.ini
226 File written successfully
ftp: 256 bytes sent in 0,000Seconds 256000,000Kbytes/sec.
ftp>
ftp> quote site software cleanup
200-
200 CLI command "software cleanup" executed
ftp>
Page 24 / 102
Chapter 1
Your SpeedTouch™
E-DOC-CTC-20050429-0100 v1.0
16
1.3.4
Remote Assistance
Remote access
You can make your SpeedTouch accessible from the Internet with regard to remote
support. This way, you can allow your helpdesk to access your SpeedTouch™
remotely.
Enabling remote access
To enable remote assistance:
1
Go to the SpeedTouch™ pages, as described in
“1.3.1 Access via the Web
Interface” on page 10
.
2
In the menu select
Toolbox > Remote Assistance
.
3
Click
Enable Remote Assistance
.
4
Provide the following parameters to your helpdesk:
±
URL (the HTTPS link)
±
User name
±
Password
5
Your ISP is now able to access your SpeedTouch™ via the secure HTTPs link in
combination with the provided certificate (a secure authentication mechanism).
Disabling remote
access
To disable remote assistance:
1
Go to the SpeedTouch™ pages, as described in
“1.3.1 Access via the Web
Interface” on page 10
.
2
In the menu select
Toolbox > Remote Assistance
.
3
Click
Disable Remote Assistance
.
For security reasons, after 20 minutes of inactivity, or on reboot, Remote
Assistance will be automatically disabled.
Page 25 / 102
Chapter 2
Local Network Setup
E-DOC-CTC-20050429-0100 v1.0
17
2
Local Network Setup
Ethernet network
The Ethernet ports on the back panel of your SpeedTouch™ allow you to connect the
SpeedTouch™ to an existing 10 or 100 Base-T Ethernet network or to a computer
with installed Ethernet card.
Using the SpeedTouch™ Ethernet switch, you can create a local Ethernet network of
up to four devices, without needing extra networking devices
Standard wiring
procedure
Use the yellow Ethernet cable provided to wire your computer’s Ethernet port to the
one of the SpeedTouch™’s Ethernet ports.
The Ethernet cable can also be used to wire any Ethernet port of your SpeedTouch™
to an external hub or switch.
In the SpeedTouch™ package, a yellow full-wired straight-through RJ-45/RJ-
45 Ethernet cable is included.
Please follow the installation instructions supplied with the external hub or
switch for connections and Ethernet cabling.

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