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Page 26 / 60 Scroll up to view Page 21 - 25
Chapter 1: Connections and Setup
20
8.
Choose
ONLY
the “CD-ROM drives” option and click “Next”.
9.
The search should find the driver for the “Thomson USB CDC Devices”. To confirm that this is
the case, click “Next” to continue and proceed to step 11. Otherwise, see step 10.
Important: Do NOT continue if the search finds “USB Composite Device” driver. Proceed to step
10.
10.
Follow these instructions
ONLY
if the driver found was NOT the “Thomson USB CDC Devices.”
A. Click “Back” to return to the previous window.
B. Ensure that you have selected the “CD-ROM” option.
C. In
addition
to the CD-ROM option, choose “Specify a location.” Click on “Next” to continue.
D. In the location box, type in your CD-ROM drive. For example, if your CD-ROM is located
on the E: drive, type “E:\.” Click on “Ok” to continue.
E. Click “Next” to continue.
F. The search should find either “RCA or Thomson USB Cable Modem”.
Page 27 / 60
Chapter 1: Connections and Setup
Illustrations contained in this document are for representation only.
21
11.
Windows should now prompt you to install the “Thomson USB CDC Devices”. Click “Next” to
install the driver.
At this point your PC needs to copy Windows 2000 specific files. If these files are not located
on your hard drive, you may need to insert your Windows 2000 installation media (i.e.,
Windows 2000 CD-ROM), but first remove the Residential Voice Gateway CD-ROM.
12.
After the Windows specific files are copied, you may be asked for another USB driver file
named “NETRCACM.SYS,” located on the Residential Voice Gateway CD-ROM. Remove the
Windows 2000 CD-ROM (if necessary), and reinsert the Residential Voice Gateway CD-ROM
that accompanied your Residential Voice Gateway.
13.
Click on “Finish” to complete the process.
14.
The Residential Voice Gateway installation is now complete. To validate a proper installation,
perform the following instructions:
A. Click on the “Start” icon in the lower left-hand corner of your screen.
B. Select “Settings,” followed by “Control Panel.” The “Control Panel” window appears.
C. Double-click on the “System” icon, select the “Hardware” tab, and choose “Device
Manager.”
D. Scroll down the list until you come to “Network Adapters.” Double-click on “Network
Adapters.”
E. The “RCA Digital Cable Modem” should exist. If the “RCA or Thomson Digital Cable
Modem” does not exist, the Residential Voice Gateway was
NOT
installed correctly. Please
install again.
Page 28 / 60
Chapter 1: Connections and Setup
22
Using Windows Me for USB Connection
Follow steps 6 through 9 if you have a Windows Me operating system:
6.
Windows Me will briefly display the “Found New Hardware Wizard,” and automatically
proceed to the “Add New Hardware Wizard”.
Choose the “Automatic search for a better driver (Recommended)” option, and click “Next.”
Note: If Windows Me does not recognize the presence of the Residential Voice Gateway, i.e., the
“Add New Hardware Wizard” did not automatically appear, your BIOS settings may not permit USB
and/or Plug-and-Play devices. Please contact your computer’s customer service department.
7.
The automatic search should find and install the driver for the “RCA or Thomson Digital
Cable Modem”. Click on “Finish” to complete the process.
8.
When the “System Settings Change” window appears, click “Yes” to restart your computer.
9.
The Thomson Digital Cable Modem installation is now complete. To validate a proper
installation, perform the following instructions:
A. Click on the “Start” icon in the lower left-hand corner of your screen.
B. Select “Settings,” followed by “Control Panel.” The “Control Panel” window will appear.
C. Double-click on the “System” icon, and select the “Device Manager.”
D. Scroll down the list until you come to “Network Adapters.” Double-click on “Network
Adapters.”
E. The “RCA or Thomson Digital Cable Modem” should exist. If “RCA or Thomson Digital
Cable Modem” does not exist, the Digital Cable Modem was
NOT
installed correctly.
Page 29 / 60
Chapter 1: Connections and Setup
Illustrations contained in this document are for representation only.
23
Using Windows XP for USB Connection
Follow steps 6 through 9 if you have a Windows XP operating system:
6.
Windows XP will display the “Welcome to the Found New Hardware Wizard,” and ask whether
you would like the Windows to connect to Windows Update to search for software, Choose
“No, not this time” and click “Next”.
7.
The “Found New Hardware Wizard” will then display the device name and ask you to insert
the installation CD-ROM that came with the unit. Choose the “Install from a list or specific
location (Advanced)” option, and click “Next.”
Note: If Windows XP does not recognize the presence of the Residential Voice Gateway, i.e., the
“Welcome to the New Hardware Wizard” did not automatically appear, your BIOS settings may not
permit USB and/or Plug-and-Play devices. Please contact the customer service department of
the computer company.
Page 30 / 60
Chapter 1: Connections and Setup
24
8.
Select “Search Removable Media (floppy, CD-ROM…)” and click on “Next”, then your
computer will install the drivers for the “RCA or Thomson Digital Cable Modem”.
9.
When the “Completing the Found New Hardware Wizard” window appears, click “Finish” to
complete the process.
10.
The Residential Voice Gateway installation is now complete. To validate a proper installation,
perform the following instructions:
A. Click on the “Start” icon in the lower left-hand corner of your screen.
B. Select “Settings,” followed by “Control Panel.” The “Control Panel” window will appear.
C. Double-click on the “System” icon, and select the “Device Manager.”
D. Scroll down the list until you come to “Network Adapters.” Double-click on “Network
Adapters.”
E. The “RCA or Thomson Digital Cable Modem” should exist. If “RCA or Thomson Digital
Cable Modem” does not exist, the Residential Voice Gateway was
NOT
installed correctly.

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