VSG1432 User Setup Guide

51

Advanced Suggestions

•

Make sure you have logged out of any earlier management sessions using the same user account

even if they were through a different interface or using a different browser.

•

If your computer is connected to the

WAN

port or is connected wirelessly, use a computer that is

connected to an

ETHERNET

port.

I can see the

Login

screen, but I cannot log in to the Device.

1

Make sure you have entered the password correctly. The default username and password is

on the

cover of this User’s Guide. The field is case-sensitive, so make sure [Caps Lock] is not on.

2

Unplug the the Device’s power adapter, and plug it back in.

3

If this does not work, you have to reset the device to its factory defaults. See

Section 2.12 on page

44

.

3.4

Internet Access

I cannot access the Internet.

1

Check the hardware connections, and make sure the LEDs are behaving as expected. See

Section

1.6 on page 8

.

2

If you are trying to access the Internet wirelessly, make sure that you enabled the wireless LAN in

the Device and your wireless client and that the wireless settings in the wireless client are the same

as the settings in the Device.

3

Disconnect all the cables from your device, and follow the directions in

Section 1.5 on page 7

again.

4

If you are connecting through a DSL conection, make sure you have the

DSL WAN

port connected

to a telephone jack (or the DSL or modem jack on a splitter if you have one).

5

If you are connecting through an Ethernet WAN connection, make sure you have the

ETHERNET

WAN

port connected to a broadband modem or router in your network.

6

If the problem continues, contact your ISP.

I cannot access the Internet anymore. I had access to the Internet (with the Device), but my

Internet connection is not available anymore.

1

Your session with the Device may have expired. Try logging into the Device again.

VSG1432 User Setup Guide

52

2

Check the hardware connections, and make sure the LEDs are behaving as expected. See

Section

1.6 on page 8

.

3

Unplug the the Device’s power adapter, and plug it back in.

4

If the problem continues, contact your ISP.

3.5

Wireless Internet Access

What factors may cause intermittent or unstable wireless connection? How can I solve this

problem?

The following factors may cause interference:

•

Obstacles: walls, ceilings, furniture, and so on.

•

Building Materials: metal doors, aluminum studs.

•

Electrical devices: microwaves, monitors, electric motors, cordless phones, and other wireless

devices.

To optimize the speed and quality of your wireless connection, you can:

•

Move your wireless device closer to the AP if the signal strength is low.

•

Reduce wireless interference that may be caused by other wireless networks or surrounding

wireless electronics such as cordless phones.

•

Place the AP where there are minimum obstacles (such as walls and ceilings) between the AP and

the wireless client.

•

Reduce the number of wireless clients connecting to the same AP simultaneously, or add

additional APs if necessary.

•

Try closing some programs that use the Internet, especially peer-to-peer applications. If the

wireless client is sending or receiving a lot of information, it may have too many programs open

that use the Internet.

What is a Server Set ID (SSID)?

An SSID is a name that uniquely identifies a wireless network. The AP and all the clients within a

wireless network must use the same SSID.

What wireless security modes does my Device support?

Wireless security is vital to your network. It protects communications between wireless stations,

access points and the wired network.

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53

The available security modes in your ZyXEL device are as follows:

•

WPA2-PSK:

(recommended) This uses a pre-shared key with the WPA2 standard.

•

WPA-PSK:

This has the device use either WPA-PSK or WPA2-PSK depending on which security

mode the wireless client uses.

•

WEP:

Wired Equivalent Privacy (WEP) encryption scrambles the data transmitted between the

wireless stations and the access points to keep network communications private.

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54

Technical Specifications

VSG1432 User Setup Guide

55

Technical Specifications

The following table summarize the Device’s hardware and firmware features.

Hardware Specifications

Gigabit Ethernet WAN

Port

One RJ-45 connector for GBE WAN

Built-in Switch

Four auto-negotiating, auto MDI/MDI-X 10/100 Mbps RJ-45 Ethernet ports

Wireless Functionality

Allow the IEEE 802.11b, IEEE 802.11g and/or IEEE 802.11n wireless

clients to connect to the Device wirelessly. Enable wireless security (WEP,

WPA-PSK, WPA2-PSK, Mixed WPA2-PSK/WPA-PSK) and/or MAC filtering to

protect your wireless network.

DSL Port

One RJ-11 connector for DSL over POTS

Power Adaptor Output

12 V 1.5 A

Power Adaptor Input

100 ~ 240 VAC 50~60HZ