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Page 66 / 128 Scroll up to view Page 61 - 65
58
6 TELEPHONY
DMS-CTC-20101206-0033 v1.0
6.3
Telephony Services
Introduction
Telephony services add extra functionality to your phone. For example: putting a call on hold, transferring calls,...
Requirements
Before you can use a service, must both be:
1
Supported by your service provider.
2
Activated on your MediaAccess Gateway.
Checking if a telephone service is activated/supported
To check which services are supported or activated, proceed as follows:
1
Browse to the MediaAccess Gateway GUI.
For more information, see
“4.1 MediaAccess Gateway GUI” on page 36
.
2
On the
Toolbox
menu, click
Telephony
.
3
In the
Navigation bar
, click
Configure
.
4
In the
Pick a task
list, click
View Telephony Services
.
5
Under
Telephony Services
, you can see the services that are supported by your provider.
In the
Activated
column, you can see if this service is also activated on the MediaAccess Gateway.
6
To (de)activate a service, proceed with
“6.3.1 Activating a Telephony Service on your MediaAccess Gateway” on page 59
.
Page 67 / 128
59
6 TELEPHONY
DMS-CTC-20101206-0033 v1.0
6.3.1
Activating a Telephony Service on your MediaAccess
Gateway
How can I (de)activate a service on my MediaAccess Gateway?
You can (de)activate services in two ways:
Via the MediaAccess Gateway GUI.
Via (de)activation codes on your phone.
Activating a Telephony Service via the MediaAccess Gateway GUI
Proceed as follows:
1
Browse to the MediaAccess Gateway GUI.
For more information, see
“4.1 MediaAccess Gateway GUI” on page 36
.
2
On the
Toolbox
menu, click
Telephony
.
3
In the
Navigation bar
, click
Configure
.
4
In the
Pick a task
list, click
View Telephony Services
.
5
In the
Navigation bar
, click
Configure
.
6
Under Telephony services you can now activate or deactivate the services of your choice:
To:
Activate a service select the check box next to the service.
Deactivate a service clear the check box next to the service.
7
Click
Apply
.
Activating a Telephony Service via Your Phone
To (de)activate one of the services just dial the corresponding code on your phone. For example, to activate
Call Hold
dial
*94; to deactivate the service dial #94.
To know which code to use:
1
Browse to the MediaAccess Gateway GUI.
For more information, see
“4.1 MediaAccess Gateway GUI” on page 36
.
2
On the
Toolbox
menu, click
Telephony
.
3
In the
Navigation bar
, click
Configure
.
4
In the
Pick a task
list, click
View Telephony Services
.
5
In the
Telephony Services
table, you can find the activation and deactivation codes.
Page 68 / 128
60
6 TELEPHONY
DMS-CTC-20101206-0033 v1.0
6.3.2
Common Telephony Services
Introduction
This section provides an overview of the functions that will be available if you activate one of the following services:
Call Hold service
Call Waiting service
Conference Call (3 Party) service
Call Transfer
For more information on the other services, please contact your service provider.
Call Hold service
If the
Call Hold
service is activated, you can use the following functions:
To...
Press...
Illustration
Put an active call on hold and enable a call set up (the
dial tone is generated)
R, 2
Terminate the call on hold
R, 0
Terminate an active call and switch to the call on hold
R, 1
Retrieve the call on hold (when there is no active call)
R, 1
Terminate an active call and enables a call set up (the
dial tone is generated)
R, 9
B
A
You
on hold
dial tone
B
A
You
active
You press
R, 2
B
A
You
active
B
A
You
active
on hold
You press
R, 0
B
A
You
active
B
A
You
active
on hold
You press
R, 1
B
A
You
active
B
A
You
on hold
You press
R, 1
B
A
You
dial tone
on hold
B
A
You
active
on hold
You press
R, 9
Page 69 / 128
61
6 TELEPHONY
DMS-CTC-20101206-0033 v1.0
Call Waiting service
If the
Call Waiting
service is activated, you can use the following functions:
Conference Call (3 Party) service
If the
Conference Call (3 Party)
service is activated, you can use the following functions:
To...
Press...
Illustration
Terminate an active call and switch to an incoming call
R, 1
Reject an incoming call
R, 0
Switch between an active call and a call on hold
R, 2
Switch between an active call and an incoming call
R, 2
B
A
You
active
B
A
You
active
incoming
You press
R, 1
B
A
You
active
B
A
You
active
incoming
You press
R, 0
B
A
You
on hold
active
B
A
You
active
on hold
You press
R, 2
B
A
You
on hold
active
B
A
You
active
incoming
You press
R, 2
To...
Press...
Illustration
Establish a conference call (or 3 party connection)
R, 3
During a conference call: put B and C on hold
R, 2
During a conference call: retrieve B and C when they
are on hold
R, 3
B
A
You
active
active
B
A
You
on hold
active
You press
R, 3
B
A
You
on hold
on hold
B
A
You
active
active
You press
R, 2
B
A
You
active
active
B
A
You
on hold
on hold
You press
R, 3
Page 70 / 128
62
6 TELEPHONY
DMS-CTC-20101206-0033 v1.0
Call Transfer
If the
Call Transfer
service is activated, you can use the following functions:
To...
Press...
Illustration
Transfer a call
R, 4
B
A
You
active
B
A
You
on hold
active
You press
R, 4

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