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Page 86 / 98 Scroll up to view Page 81 - 85
80
9 INTERNET SECURITY
DMS-CTC-20101206-0017 v2.0
5
Click
Redirect
in the
Action
list.
6
Type the URL of the Web site you want to redirect to (for example “mycompany.com/internetpolicy.htm”) in the
Redirect
box.
7
Click
Add
.
Redirect all web sites
Proceed as follows:
1
Browse to the
Technicolor Gateway GUI
.
For more information, see
“Accessing the Technicolor Gateway GUI” on page 33
.
2
On the
Toolbox
menu, click
Parental Control
.
3
Make sure the
Use Address-Based Filter
check box is selected.
4
Type “*” in the
Web Site
box.
5
Click
Redirect
in the
Action list
.
6
Type the URL of the Web site you want to redirect to (for example “mycompany.com/internetpolicy.htm”) in the
Redirect
box.
7
Click
Add
.
Page 87 / 98
81
9 INTERNET SECURITY
DMS-CTC-20101206-0017 v2.0
9.2 Firewall
Introduction
The Technicolor Gateway comes with an integrated firewall that helps you protect your network from attacks from the
Internet. This firewall has a number of predefined levels to allow you to adjusted the firewall to your needs.
The Firewall is disabled by default. This means that
all
traffic passing through the Technicolor Gateway (from and to the
Internet) is allowed.
Predefined security levels
The Technicolor Gateway has a number of predefined security levels. The following levels are available:
BlockAll
:
All traffic from and to the Internet is blocked. Game and Application Sharing is not allowed by the firewall.
Standard
:
All outgoing connections are allowed. All incoming connections are blocked, except for inbound connections assigned to
a local host via Game and Application Sharing. This is the
default firewall level
.
Disabled
:
All in- and outgoing traffic is allowed to pass through your Technicolor Gateway, including Game and Application
Sharing.
Changing the security level
Proceed as follows:
1
Browse to the
Technicolor Gateway GUI
.
For more information, see
“Accessing the Technicolor Gateway GUI” on page 33
.
2
On the
Toolbox
menu, click
Firewall
.
3
The
Firewall
page appears. In the upper-right corner, click
Configure
.
4
Under
Security Settings
, select the security level of your choice and click
Apply
.
Creating your own security level
Proceed as follows:
1
In the
Toolbox
menu click
Firewall
.
2
In the
Firewall
section, go to the
Configure
page.
3
In the
Pick a task
list, click
Create a new Security Level
.
4
In the
Name
box, type a name for the new security level and select an existing security level to clone from.
5
Click
Apply
.
6
A page with the firewall settings of your newly created security level appears. Click
Edit
.
7
Enter the following information:
The
Name
of the firewall rule.
Although BlockAll will block all connections, some mandatory types of traffic such as DNS will still be relayed
between LAN and WAN by the Technicolor Gateway.
The firewall levels only have impact on traffic passing through your Technicolor Gateway. This means that the
handling of traffic directly appointed from and to Technicolor Gateway is independent of the selected firewall level.
Protocol checks will be performed on all accepted connections, irrespective of the chosen level.
Once you create a security level, you can not delete it anymore. It will always available in the list of available security
levels.
Page 88 / 98
82
9 INTERNET SECURITY
DMS-CTC-20101206-0017 v2.0
The
Source Interface
and
IP Address
(range).
Or you can type a
User-defined
IP address (range).
The
Destination Interface
and
IP Address
(range)
Or you can type a
User-defined
IP address (range).
The
Service
type of the traffic; this can be a protocol (DNS, SMTP,...) or a specific Technicolor Gateway system
service.
8
Select an
Action
that should be done on traffic for which the firewall rules applies:
Accept
: to allow the traffic to pass
Deny
: to drop the traffic (without notification)
Count
: to let the traffic pass, but count it (Hits)
9
Click
Apply
.
Use
Any
as IP address in case all traffic for the interface should be parsed.
Use
Any
as IP address in case all traffic for the interface should be parsed.
Page 89 / 98
83
10 SUPPORT
DMS-CTC-20101206-0017 v2.0
10 Support
Introduction
This chapter suggests solutions for issues that you may encounter while installing, configuring or using your Technicolor
Gateway.
If the suggestions do not resolve the problem, look at the support pages on www.technicolor.com
or contact your service
provider.
Topics
This chapter describes the following topics:
Topic
Page
10.1
Setup Troubleshooting
84
10.2
General Technicolor Gateway Troubleshooting
85
10.3
Wired Connection Troubleshooting
86
10.4
Wireless Connection Troubleshooting
87
10.5
Content Sharing Troubleshooting
88
10.6
Reset to Factory Defaults
89
Page 90 / 98
84
10 SUPPORT
DMS-CTC-20101206-0017 v2.0
10.1 Setup Troubleshooting
Introduction
If you have trouble to install your Technicolor Gateway with the Setup CD, try the suggested solutions in this section.
The Setup CD does not start automatically
If your computer runs:
Microsoft Windows 7 and Vista:
a
Click the Windows
Start
button.
b
In the
Search programs and files
box, type the following path:
D:\Setup.exe
, where D stands for the drive letter of
your CD- or DVD-ROM drive.
c
Press ENTER.
Microsoft Windows XP:
a
Click the Windows
Start
button.
b
Click
Run
.
c
In the
Open
field, type the following path:
D:\Setup.exe
, where D stands for the drive letter of your CD- or DVD-
ROM drive.
Mac OS X:
a
On your desktop, double-click the CD icon.
b
Double-click
Menu
.
Your Technicolor Gateway has not been found
If you see this error during setup, make sure that:
The Technicolor Gateway is turned on and fully initialized.
Your computer has a valid IP address, that is any address but 0.0.0.0. For more information, consult the help of your
operating system.
No dedicated firewall device or router is placed between your computer and the Technicolor Gateway.
No personal network security software (for example firewall software) is running on your computer.
Your computer is correctly connected to the Technicolor Gateway.

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