SnapGear SG565 Router Manual PDF (Setup & Configuration Guide)

Page 216 / 249 Scroll up to view Page 211 - 215

USB

211

Printer shows up in

Printers and Faxes

, but printing fails

Some printers may require you to disable advanced printing features and/or bidirectional

support.

Disable

Advanced Printing Features

by clicking

Control Panel

->

Printers and Faxes

->

right click printer

->

Properties

->

Advanced

->

and uncheck

Enable Advanced

Printing Features

.

Disable

Bidirectional Support

by clicking

Control Panel

->

Printers and Faxes

->

right click printer

->

Properties

->

Ports

->

and uncheck

Enable Bidirectional

Support

.

Printing still fails

Here are a few more troubleshooting suggestions:

•

Check whether you can print a single page from

Notepad

(

Start

->

Programs

->

Accessories

->

Notepad

).

If this works, it is possible your print spool is too small.

•

Ensure you are using the correct drivers and that the printer is functioning correctly by

attaching the printer to a PC, installing it as per the manufacturer’s instructions and

printing a test page.

•

Download the latest drivers from the manufacturer’s web site.

•

Consult the CyberGuard SG Knowledge Base which may contain specific information

on getting your printer to interoperate with the CyberGuard SG appliance.

The

Knowledge Base is online at:

http://www.cyberguard.com/snapgear/knowledgebase.html

•

Search the web for other people’s experiences using this printer with other print

servers.

If it will not work with other print servers, it will not work with the CyberGuard

SG appliance’s printer server either.

A good resource is online at:

http://www.ozcableguy.com/usb_print.html

•

If none of these suggestions are helpful and your printer is business grade and

not

host-based, lodge a support request with CyberGuard SG technical support:

http://www.cyberguard.com/support/online_support/sg/index.html

Page 217 / 249

USB

212

USB Network Devices and Modems

Once your USB network device or modem has been attached and the appropriate driver

loaded (see the

Attach the USB device

section towards the start of this chapter), it will be

appear in

Network Setup

under the

Networking

menu.

See the chapter entitled

Network Setup

for possible configurations.

Page 218 / 249

System

213

11.

System

Date and Time

Set date and time

If you have a Javascript enabled web browser, you will be able to click the top

Set Date

and Time

button to synchronize the time on the CyberGuard SG appliance with that of

your PC.

Alternately, you can manually set the

Year

,

Month

,

Date

,

Hour

and

Minute

using the

selection boxes to set the date and time on the CyberGuard SG appliance.

NTP time server

The CyberGuard SG appliance can synchronize its system time with a remote time

server using the Network Time Protocol (NTP).

Configuring the NTP time server ensures

that the CyberGuard SG appliance's clock (in UTC) will be accurate soon after the

Internet connection is established.

If NTP is not used, the system clock will be set

randomly when the CyberGuard SG appliance starts up.

To set the system time using NTP, select the

Set Time

checkbox on the

NTP Server

Configuration

page and enter the IP address of the time server in the

Remote NTP

Server

field.

Page 219 / 249

System

214

Figure 11-1

Locality

Select your region then select your location within said region.

The system clock will

subsequently show local time.

Without setting this, the system clock will show UTP.

Setting a time zone is only relevant if you are synchronizing with an NTP server or your

CyberGuard SG appliance has a real time clock.

Without either of these, the

CyberGuard SG appliance's clock is set randomly at startup.

Page 220 / 249

System

215

Users

User accounts on a CyberGuard SG appliance allow administrative duties to be spread

amongst a number of different people according to their level of competence and trust.

Each user on the CyberGuard SG appliance has a password that they use to

authenticate themselves to the unit's web pages.

They also have a number of access

controls that modify what they can and cannot do via the web interface, and whether they

can access the Internet via the CyberGuard SG appliance’s web proxy.

There is one special user,

root

, who has the role of the final administrative user.

This

user has extra capabilities beyond any other user.

Note

The

root

user is the only user permitted to telnet to a CyberGuard SG appliance.

Web administration access controls are grouped into four broad categories:

Administration

,

Diagnostic

,

Encrypted save/restore all

and

User settings

.

The

root

administrative user by default has permission to perform any action on the CyberGuard

SG appliance.

Other users default to no permission.

All users can have their access

controls modified (including

root

).

To fully utilize access controls, the

root

user should

have their access controls turned off and other users create to handle the day to day

administrative duties.

There is a fifth access control,

Internet Access (via. Access Controls)

, that permits

users web access through the CyberGuard SG appliance’s web proxy.

Figure 11-2

Rate

Popular SnapGear Models

Famous Router IPs

Famous Router Companies

Bookmark Our Site

Share