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USM-Metro-RKS1-091807-01

Activating the Log and Sending the Log to a Syslog Server

Activating the Log and Sending the Log to a Syslog Server

1.

After logging in to the Web User interface, click

Log

under Administrator.

Figure 62—

Administrator :: Log page

2.

Look for

Log Status

and click

Enabled

. (By default the log is disabled.)

3.

After enabling the log, you can make the following changes:

•

Syslog Server Address

: [Optional] To enable the gateway to send messages to a syslog server as they

appear, type the IP address for the server in this field.

•

Syslog Server Port:

By default the port number is 514. If the syslog server watches a different port, enter

that port number in this field.

4.

Click

Update Settings

to save and apply your changes.

4Gon

www.4Gon.co.uk

[email protected]

Tel: +44 (0)1245 808295

Fax: +44 (0)1245 808299

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Ruckus Metro Broadband Gateway

71

Sending a Copy of the Log File to Support Staff

Reviewing the Latest Log File Entries

The Administrator :: Log screen shows the log messages kept by the Ruckus Metro Broadband Gateway

since it was rebooted. The log has limited size: the oldest messages are replaced as new messages arrive.

1.

After logging into the Web User interface, click

Log

under Administrator.

The current log contents are displayed in a frame inside the workspace. The most recent entries are

shown in chronological order, with the most recent entries being at the top of the log frame.

2.

After reviewing the log file contents, you can save a copy of the log file to your local PC, if needed. For more

information, see the following section.

Sending a Copy of the Log File to Support Staff

The Maintenance :: Support Info log consists of the configuration and run-time status of the

Ruckus Metro Broadband Gateway and can be useful for troubleshooting.

You have three options for sending a copy of the Current Log file to support staff:

•

Save a copy to your local PC, then attach it to an e-mail message and send it to support

•

Set up a connection to an FTP site

•

Set up a connection to a TFTP site

To take advantage of these options, follow these steps

1.

After logging into the Web User interface, click

Support Info

under Maintenance

2.

When the Maintenance :: Support info workspace appears, review the

Upload Method

options.

3.

To upload a copy of the support info file to an FTP or TFTP server, click the appropriate button by

TFTP

or

FTP

.

4.

Type the Server IP address in the

Server Address

field.

5.

Type a name for this file in the

Filename

field.

6.

When you're ready, click

Upload Now

.

ALERT

if you have not previously activated the log function, you will need to do so now

as there will be no entries in the log file. For more information see the previous

section.

ALERT

Remember to add a .TXT file extension to the file name, especially if you are

using Internet Explorer as your Web Admin “host”.

4Gon

www.4Gon.co.uk

[email protected]

Tel: +44 (0)1245 808295

Fax: +44 (0)1245 808299

72

Ruckus Metro Broadband Gateway

USM-Metro-RKS1-091807-01

Sending a Copy of the Log File to Support Staff

Figure 63—

Maintenance :: Support Info page

Saving a copy of the Log to your computer

You can manually send a copy of the Current Log to your own computer, if needed.

1.

After logging into the Web User interface, click

Support Info

under Maintenance

2.

Review the

Upload Method

options

3.

Click the radio button by

Save to local computer

.

4.

Click

Upload Now

.

5.

When the “Save as...” dialog appears, change the destination directory and change the file name if you prefer.

ALERT

Remember to add a .TXT file extension to the file name, especially if you are

using Internet Explorer as your Web Admin “host”.

4Gon

www.4Gon.co.uk

[email protected]

Tel: +44 (0)1245 808295

Fax: +44 (0)1245 808299

USM-Metro-RKS1-091807-01

Ruckus Metro Broadband Gateway

73

Running Diagnostics on Network Connections

6.

Click

Save

to save the file to your computer.

Running Diagnostics on Network Connections

Two network connection tests have been built into the AP that you can take advantage of in the Web User

interface: ping and traceroute.

To run diagnostics for network troubleshooting, follow these steps:

1.

After logging in to the Web User interface, click

Diagnostics

under Administrator.

Two options are available:

•

Ping

• Traceroute

Figure 64—

Administrator :: Diagnostics page

2.

Click in the text field by the option you want to activate, and type the network address of a site you wish to

connect to.

3.

Click

Run Test

. The results appear in the text field below each option.

4Gon

www.4Gon.co.uk

[email protected]

Tel: +44 (0)1245 808295

Fax: +44 (0)1245 808299

74

Ruckus Metro Broadband Gateway

USM-Metro-RKS1-091807-01

Administrator Management

Administrator Management

In addition to using the Web User interface to connect to the AP for management and monitoring purposes,

you can also take advantage of these network access options:

•

Telnet access

•

Secure shell (SSH) access

This section shows you how to configure Telnet or SSH access, as well as how to direct your web browser

to the AP through an HTTP or HTTPS connection.

To take advantage of these options, follow these steps.

1.

After logging into the Web User interface, click

Management

under Administrator.

2.

Review the options and make changes as needed

•

Telnet access:

By default, this option is disabled (inactive).

•

Telnet port

: This field lists the default Telnet port of 23—only if Telnet is active. You can manually

change this port number if required.

•

SSH access

: By default, this option is enabled (active).

•

SSH port

: This field lists the default SSH port of 22—only if SSH is active. You can manually change

this port number if required.

•

HTTP access

: This option is disabled by default.

•

HTTP port

: This field lists the default HTTP port of 80, if HTTP has been activated. You can manually

change this port number if required.

•

HTTPS access

: By default this option is enabled. This connection mode requires a security certificate,

a copy of which has been pre-installed in the device.

•

HTTPS port:

This field lists the default HTTPS port of 443—only if HTTPS has been activated. You

can manually change this port number if required.

•

NUTTCP Server Status

: see

“NUTTCP”

.

•

Certification Verification

: This notes whether the security certificate linked to the NUTTCP settings has

been passed or not.

3.

Click

Update Settings

to save your changes. A confirmation message appears at the top of the workspace.

NUTTCP

NUTTCP is a network performance measurement tool that is used by service providers. A stream of data is

sent to the Metro Broadband Gateway, and the expected performance result is displayed on the service

provider’s console. The Metro Broadband Gateway implements the server side daemon to respond to queries

from the service provider’s NUTTCP client.

N

OTE

–

Your service provider cannot view any of your private data.

For superuser login, the

Administrator :: Management

window has a remote management section.

ALERT

Do not undertake the customizing of these options unless you are an experienced network

administrator or are under the guidance of an IT/support professional.

4Gon

www.4Gon.co.uk

[email protected]

Tel: +44 (0)1245 808295

Fax: +44 (0)1245 808299