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70
Ruckus Metro Broadband Gateway
USM-Metro-RKS1-091807-01
Activating the Log and Sending the Log to a Syslog Server
Activating the Log and Sending the Log to a Syslog Server
1.
After logging in to the Web User interface, click
Log
under Administrator.
Figure 62—
Administrator :: Log page
2.
Look for
Log Status
and click
Enabled
. (By default the log is disabled.)
3.
After enabling the log, you can make the following changes:
•
Syslog Server Address
: [Optional] To enable the gateway to send messages to a syslog server as they
appear, type the IP address for the server in this field.
•
Syslog Server Port:
By default the port number is 514. If the syslog server watches a different port, enter
that port number in this field.
4.
Click
Update Settings
to save and apply your changes.
4Gon
www.4Gon.co.uk
Tel: +44 (0)1245 808295
Fax: +44 (0)1245 808299
Page 77 / 86
USM-Metro-RKS1-091807-01
Ruckus Metro Broadband Gateway
71
Sending a Copy of the Log File to Support Staff
Reviewing the Latest Log File Entries
The Administrator :: Log screen shows the log messages kept by the Ruckus Metro Broadband Gateway
since it was rebooted. The log has limited size: the oldest messages are replaced as new messages arrive.
1.
After logging into the Web User interface, click
Log
under Administrator.
The current log contents are displayed in a frame inside the workspace. The most recent entries are
shown in chronological order, with the most recent entries being at the top of the log frame.
2.
After reviewing the log file contents, you can save a copy of the log file to your local PC, if needed. For more
information, see the following section.
Sending a Copy of the Log File to Support Staff
The Maintenance :: Support Info log consists of the configuration and run-time status of the
Ruckus Metro Broadband Gateway and can be useful for troubleshooting.
You have three options for sending a copy of the Current Log file to support staff:
•
Save a copy to your local PC, then attach it to an e-mail message and send it to support
•
Set up a connection to an FTP site
•
Set up a connection to a TFTP site
To take advantage of these options, follow these steps
1.
After logging into the Web User interface, click
Support Info
under Maintenance
2.
When the Maintenance :: Support info workspace appears, review the
Upload Method
options.
3.
To upload a copy of the support info file to an FTP or TFTP server, click the appropriate button by
TFTP
or
FTP
.
4.
Type the Server IP address in the
Server Address
field.
5.
Type a name for this file in the
Filename
field.
6.
When you're ready, click
Upload Now
.
ALERT
if you have not previously activated the log function, you will need to do so now
as there will be no entries in the log file. For more information see the previous
section.
ALERT
Remember to add a .TXT file extension to the file name, especially if you are
using Internet Explorer as your Web Admin “host”.
4Gon
www.4Gon.co.uk
Tel: +44 (0)1245 808295
Fax: +44 (0)1245 808299
Page 78 / 86
72
Ruckus Metro Broadband Gateway
USM-Metro-RKS1-091807-01
Sending a Copy of the Log File to Support Staff
Figure 63—
Maintenance :: Support Info page
Saving a copy of the Log to your computer
You can manually send a copy of the Current Log to your own computer, if needed.
1.
After logging into the Web User interface, click
Support Info
under Maintenance
2.
Review the
Upload Method
options
3.
Click the radio button by
Save to local computer
.
4.
Click
Upload Now
.
5.
When the “Save as...” dialog appears, change the destination directory and change the file name if you prefer.
ALERT
Remember to add a .TXT file extension to the file name, especially if you are
using Internet Explorer as your Web Admin “host”.
4Gon
www.4Gon.co.uk
Tel: +44 (0)1245 808295
Fax: +44 (0)1245 808299
Page 79 / 86
USM-Metro-RKS1-091807-01
Ruckus Metro Broadband Gateway
73
Running Diagnostics on Network Connections
6.
Click
Save
to save the file to your computer.
Running Diagnostics on Network Connections
Two network connection tests have been built into the AP that you can take advantage of in the Web User
interface: ping and traceroute.
To run diagnostics for network troubleshooting, follow these steps:
1.
After logging in to the Web User interface, click
Diagnostics
under Administrator.
Two options are available:
•
Ping
• Traceroute
Figure 64—
Administrator :: Diagnostics page
2.
Click in the text field by the option you want to activate, and type the network address of a site you wish to
connect to.
3.
Click
Run Test
. The results appear in the text field below each option.
4Gon
www.4Gon.co.uk
Tel: +44 (0)1245 808295
Fax: +44 (0)1245 808299
Page 80 / 86
74
Ruckus Metro Broadband Gateway
USM-Metro-RKS1-091807-01
Administrator Management
Administrator Management
In addition to using the Web User interface to connect to the AP for management and monitoring purposes,
you can also take advantage of these network access options:
•
Telnet access
•
Secure shell (SSH) access
This section shows you how to configure Telnet or SSH access, as well as how to direct your web browser
to the AP through an HTTP or HTTPS connection.
To take advantage of these options, follow these steps.
1.
After logging into the Web User interface, click
Management
under Administrator.
2.
Review the options and make changes as needed
•
Telnet access:
By default, this option is disabled (inactive).
•
Telnet port
: This field lists the default Telnet port of 23—only if Telnet is active. You can manually
change this port number if required.
•
SSH access
: By default, this option is enabled (active).
•
SSH port
: This field lists the default SSH port of 22—only if SSH is active. You can manually change
this port number if required.
•
HTTP access
: This option is disabled by default.
•
HTTP port
: This field lists the default HTTP port of 80, if HTTP has been activated. You can manually
change this port number if required.
•
HTTPS access
: By default this option is enabled. This connection mode requires a security certificate,
a copy of which has been pre-installed in the device.
•
HTTPS port:
This field lists the default HTTPS port of 443—only if HTTPS has been activated. You
can manually change this port number if required.
•
NUTTCP Server Status
: see
“NUTTCP”
.
•
Certification Verification
: This notes whether the security certificate linked to the NUTTCP settings has
been passed or not.
3.
Click
Update Settings
to save your changes. A confirmation message appears at the top of the workspace.
NUTTCP
NUTTCP is a network performance measurement tool that is used by service providers. A stream of data is
sent to the Metro Broadband Gateway, and the expected performance result is displayed on the service
provider’s console. The Metro Broadband Gateway implements the server side daemon to respond to queries
from the service provider’s NUTTCP client.
N
OTE
–
Your service provider cannot view any of your private data.
For superuser login, the
Administrator :: Management
window has a remote management section.
ALERT
Do not undertake the customizing of these options unless you are an experienced network
administrator or are under the guidance of an IT/support professional.
4Gon
www.4Gon.co.uk
Tel: +44 (0)1245 808295
Fax: +44 (0)1245 808299

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