Prolink Hurricane-9000P Router Manual PDF (Setup & Configuration Guide)

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If there is no LAN card on your computer, you can use USB cable to

connect it to your computer.

1. Connect the USB cable from the Hurricane 9000 to the USB port of

your computer.

2. Windows (98/ME/2k/XP) will automatically detect “ USB Device”

message under Add New Hardware Wizard menu, click “Next”.

3. Select “Search for the best driver for your device.”, click “Next”.

4. Direct to drive where you have inserted the USB driver install disk,

click “Next”.

5. Seach to “Prolink 9000 USB Network Interface”, click "Next”.

6. Seach to "Prolink 9000 USB Network adapter", click Next.

7. Click “Finish” and restart your computer.

8. open Internet Brower (e.g. Internet explorer) and type 10.0.0.2 then

refer to page 14 to configure the Hurricane 9000.

Section Five: USB Driver Installtion

5.

USB Driver Installation

(Optional ,for using USB interface )

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32

6.

Troubleshooting and FAQs

6.1. I can not get any connection. Power LED and LAN LED light

up, but

the ADSL LED

keeps

blinking .

1) Ensure that the ADSL line is activated.

2) Check that the Telephone cable (RJ-11) is connected

to LINE

Jack on your router.

3) Try to turn off the modem, wait for at lease ten seconds, then

turn on again.

If the problem still persists, please check with your ADSL Service

Provider to confirm the line condition.

6.2. I get ‘Request timed out’ response when I ping to the router.

1)

Check whether you can get the IP from your Modem/

Router. (MS-DOS mode, type ipconfig to check your

computer’s IP, If it's not 10.0.0.X, try to type ipconfig/

renew)

2)

Try to turn off the modem, wait for at lease ten seconds,

then turn on again.

3)

Restart your PC for the IP Address to take effect and try to

ping again.

4)

Check the LAN LED whether it lights up. If not, check the

cable connection.(if using USB, LAN LED has no light)

6.3. I am not able to get the web configuration

screen for the

Router. What can I do?

1)

You may have to disable the proxy settings on your

Internet browser.

2)

Make sure that your browser is set to connect directly .

A. For Internet Explorer, click Tools, Internet Options, and then

the Connection tab.

Make sure that Internet Explorer is set to

Never dial a connection

.

B. For Netscape Navigator, click Edit, Preferences, Advanced,

and Proxy. Make sure that Netscape Navigator is set to

Direct

connection to the Internet.

Section Six: Troubleshooting and FAQs

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33

6.4. How to set a static IP address on a PC?

The Router, by default, assigns an IP address range of 10.0.0.3 to

10.0.0.14 using the DHCP server on the Router. To set a static IP

address, you can only use the ranges 10.0.0.15 to 10.0.0.254 , Each PC

or network device that uses TCP/IP must have a unique address to

identify itself in a network. If the IP address is not unique to a network,

Windows will generate an IP conflict error message. You can assign

a static IP address to a PC by performing the following steps:

For Windows 95, 98, and Me:

A.

Click

Start

, choose

Settings

, and open the

Control Panel

. Then,

doubleclick

Network

.

B.

In The following network components are installed box, select the

TCP/IP

line

associated with your Ethernet adapter. If you only have one

Ethernet adapter installed, you will only see one TCP/IP line with no

association to an Ethernet adapter. Highlight it and click the

Properties

button.

C.

In the TCP/IP properties window, select the

IP address

tab, and

select

Specify an IP address

. Enter an

IP address

that is not used by

any other computer on the network connected to the Router. You can

only use an IP address in the ranges 10.0.0.15 to 10.0.0.254, Subnet

Mask:255.0.0.0. Make sure that each IP address is unique for each PC or

network device.

D.

Click the

Gateway

tab, and in the New Gateway prompt, enter

10.0.0.2

, which is the default IP address of the Router. Click the

Add

button to accept the entry.

E.

Click the

DNS

tab, and make sure the

DNS Enabled

option is selected.

Enter the

Host

and let

Domain

names (e.g., John for Host and home for

Domain). Enter the

DNS entry

provided by your ISP. If your ISP has not

provided the DNS IP address,(e.g. 165.21.83.88) contact your ISP to get

that information or go

to its website for the information.

F.

Click the

OK

button in the TCP/IP properties window, and click

Close

or the

OK

button for the Network window.

G.

Restart the computer.

For Windows 2000/XP:

A.

Click

Start

, choose

Settings

, and open the

Control Panel

. Double-

click

Network and Dial-Up Connections

.

Section Six: Troubleshooting and FAQs

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34

B.

Right-click the

Local Area Connection

that is associated with the

Ethernet adapter you are using, and select the

Properties

option.

C.

In the Components checked are used by this connection box, highlight

Internet Protocol (TCP/IP)

, and click the

Properties

button. Select

Use the following IP address

option.

D.

Enter an

IP address

that is not used by any other computer on the

network connected to the Router. You can only use an IP address in the

ranges 10.0.0.15 to 10.0.0.254.

E.

Enter the Subnet Mask,

255.0.0.0

.

F.

Enter the Default Gateway,

10.0.0.2

(The Router’s default IP address.)

G.

Toward the bottom of the window, select

Use the following DNS

server addresses

, and enter the

Preferred DNS server IP

Address

and

Alternative DNS server IP Address

. Contact your ISP

to find this information. (e.g. 165.21.83.88)

H.

Click the

OK

button in the Internet Protocol (TCP/IP) Properties window,

and click the

OK

button in the Local Area Connection Properties window.

ms and Solutions

For Windows NT 4.0:

A.

Click

Start

, choose

Settings

, and open the

Control Panel

. Double-

click the

Network

icon.

B.

Click the

Protocol

tab, and double-click

TCP/IP Protocol

.

C.

When the window appears, make sure you have selected the correct

Adapter

for your Ethernet adapter.

D.

Select

Specify an IP address

, and enter an

IP address

that is not

used by any other computer on the network connected to the Router.

You can only use an IP address in the ranges 10.0.0.15 to 10.0.0.254.

E. Enter the Subnet Mask,

255.0.0.0

.

F. Enter the Default Gateway,

10.0.0.2

(Router’s default IP address).

G. Click the

DNS

tab, and enter the

Host

and

Domain

names (e.g., John

for Host and home for Domain). Under DNS Service Search Order, click

the

Add

button. Enter the

DNS IP address

in the DNS Server field,(e.g.

165.21.83.88) and click the

Add

button. Repeat this action for all DNS IP

addresses given by yourISP.

H. Click the

OK

button in the TCP/IP Protocol Properties window, and click

the

Close

button in the Network window.

I. Restart the computer.

Section Six: Troubleshooting and FAQs

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6.5. How to set up online game hosting or use other Internet

applications?

If you want to play online games or use Internet applications, most will

work without doing any port forwarding or DMZ hosting. There may be

cases when you want to host an online game or Internet application.

This would require that you set up the Router to deliver incoming packets

or data to a specific computer. This also applies to the Internet

applications you are using. The best way to get the information on what

port services to use is to go to the website of the online game or

application you want to use. (refer to page18

Port Forwarding

)

If you are having difficulties getting any Internet game, server, or

application to function properly, consider exposing one PC to the Internet

using DeMilitarized Zone (DMZ) hosting. (refer to page21

DMZ

setting)

6.6. How to reset the Router to the factory default settings?

Hold the Reset button for up to 5 seconds and then release it. This will

return the password, forwarding, and other settings on the Router to the

factory default settings. In other words, the Router will revert to its

original factory configuration.

Section Six: Troubleshooting and FAQs

6.7: If the PPP is disconnected after the Disconnect Timeout

and how can I reconnect it?

A:

You have to go to the PPP Status under Admin Privileged

column, choose the correct PVC and Connect option, and then

click Execute to restart a new PPP secession.

B. OR

you can enable

PPP reconnect on WAN access

under Misc

Configuration, the PPP will be automatically reconnected when an URL is

entered in the browser (packet interested in going out to

the WAN).

6.8 Power LED and LAN LED light up, but the ADSL Link LED

keeps off.

A.

If you clicked firmware update>>download image file previously,

please remember to click

Cancel

button under Firmware Update.

B.

Please contact modem vendor for servicing.

6.9 Does Hurricane 9000 series support VPN ?

Yes. It can support VPN pass-through. But some VPN servers don’t allow

IP: 10.0.0.X to log on, please try to change the default LAN IP from 10.0.0.2

to

192.168.1.1

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