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125
15.
What is SSID?
Ans.
Short for Service Set Identifier. SSID is a 32 character unique identifier attached to the header of
packets sent over a WLAN that acts as a password when a mobile device tries to connect to the BSS.
The SSID differentiates one WLAN from another, so all Access Point and all devices attempting to
connect to a specific WLAN must use the same SSID. A device will not be permitted to join the BSS
unless it can provide the unique SSID.
16.
What is WEP?
Ans.
Short for
W
ired
E
quivalent
P
rivacy. WEP is a security protocol for wireless local area networks
defined in the 802.11b standard. WEP is designed to provide the same level of security as that of a
wired LAN. WEP aims to provide security by encrypting data over radio waves so that it is
protected as it is transmitted from one end point to another.
17.
What is WPA?
Ans.
Wi-Fi Protected Access (WPA) is a specification of standards-based, interoperable security
enhancements that increase the level of data protection and access control for existing and future
wireless LAN systems.
18.
What is the maximum IP addresses supported by this WL-8064ARM Wireless ADSL2/2+
Router?
Ans.
The WL-8064ARM Wireless ADSL2/2+ Router can support up to 253 IP addresses.
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126
Appendix C: Troubleshooting Guide
The Troubleshooting Guide provides answers to common problems regarding the WL-8064ARM
Wireless ADSL2/2+ Router settings, connections, and computer settings.
1.
The WL-8064ARM Wireless ADSL2/2+ Router does not work (None of the LEDs light up)
Ans.
Check the following:
1.
Make sure that the WL-8064ARM Wireless ADSL2/2+ Router is plugged into a power socket.
2. Make sure that you are using the correct power supply for your WL-8064ARM Wireless
ADSL2/2+ Router device.
3.
Make sure the power switch on the WL-8064ARM Wireless ADSL2/2+ Router is turned on
2.
I changed the LAN IP Address in the LAN configuration page and my PC is no longer able
to detect the WL-8064ARM Wireless ADSL2/2+ Router.
Ans.
After changing the LAN IP Address of the WL-8064ARM Wireless ADSL2/2+ Router, proceed to
the following step before a PC is able to recognize the WL-8064ARM Wireless ADSL2/2+ Router:
1.
Click
“Start”
Æ
“Run”
.
2.
In the open field, enter
“cmd”
then click
“OK”
.
3.
In the command prompt, type
“ipconfig/release”
then press
“Enter”
.
4.
Type
“ipconfig / renew”
then press
“Enter”
.
3.
No wireless connectivity.
Ans.
Check the following:
1.
Make sure both wireless client adapter and the WL-8064ARM Wireless ADSL2/2+ Router is
allowed to connect through wireless channels as defined for local regulatory domain.
2.
Make sure that the WLAN client is configured for the correct wireless settings (SSID, WEP).
4.
Poor wireless connectivity or reach.
Ans.
Check the following:
1.
Choose automatic channel selection or be careful to select a DSSS channel that doesn't
interfere with other radio channels.
2.
Check the location of the WL-8064ARM Wireless ADSL2/2+ Router in the building.
3.
Make sure both WLAN client adapter and the WL-8064ARM Wireless ADSL2/2+ Router are
allowed to connect through wireless channels as defined for local regulatory domain.
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127
5.
LAN (Link/Act) LED does not light up.
Ans.
Check the following:
1.
Make sure that the LAN cables are securely connected to the 10/100Base-T port.
2.
Make sure that you are using the correct cable type for your Ethernet equipment.
3.
Make sure the computer's Ethernet port is configured for auto-negotiation.
6.
Failed to configure the WL-8064ARM Wireless ADSL2/2+ Router through web browser ( By
a client PC in LAN )
Ans.
Check the following:
1.
Check the hardware connection of the WL-8064ARM Wireless ADSL2/2+ Router’s LAN port.
The LED will lit when a proper connection is made.
2.
Check your Windows TCP/IP setting (Refer to Chapter 3 for setting details).
3.
Open the Windows System Command Prompt:
±
For Windows 9x/ME: Manually enter
winipcfg
, then press
Enter
.
±
For Windows 2000/XP: Manually enter
ipconfig/all
, then press
Enter
.
4.
You should have the following information listed on your Window System:
±
IP Address: 192.168.1.x
±
Submask: 255.255.255.0
±
Default Gateway IP: 192.168.1.1
7.
I
forgot or lost my Administrator Password.
Ans.
Reset
the WL-8064ARM Wireless ADSL2/2+ Router to factory default by pressing the
“Reset”
button for 10 seconds.
If you are still getting prompted for a password when saving settings:
1.
A
ccess the Router’s web interface by going to
2. Enter the default
“username”
and
“password”
then click
“Enter”
to log in.
3. Click on
“TOOLS”
then click “
User Management”
.
4. Enter a new
“Password”
and
new
“Username”
in the
“Username”
and “
Password”
field,
and enter the same password in the second field to confirm the password.
5. Click
“Apply”
after your setting.
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128
8.
I need to upgrade the Firmware.
Ans.
In order to upgrade the Firmware with the latest features, go to the OvisLink’s website and
download
the latest Firmware at
. Before proceed the upgrading process, check
the following details:
1.
Download the latest Firmware and save at your pointed location.
2.
Read the firmware release note carefully before proceed the upgrading process.
3. Refer to
TOOLS
→
Update Gateway
section for the upgrading process.
9.
Testing LAN path to your WL-8064ARM Wireless ADSL2/2+ Router.
Ans.
To verify whether the LAN path from your PC to your WL-8064ARM Wireless ADSL2/2+ Router is
properly connected, you can
“Ping”
the WL-8064ARM Wireless ADSL2/2+ Router with the
following procedures:
1.
From the Windows toolbar, click
“Start”
and select
“Run”.
2.
In the open field, type
“Ping 192.168.1.1”
and click
“OK”
3.
If the path is working, you should see the message in the following format:
Reply from 192.168.1.1 bytes = 32 time < 10ms TTL = 60
4.
If the path is not working, you should see the following message:
Request timed out
If the path is not functioning correctly:
1.
Make sure the LAN port LED indicator is on.
2.
Check whether you are using the correct LAN cable.
3.
Check your Ethernet Adaptor installation and configurations.
4. Verify that the IP address for your WL-8064ARM Wireless ADSL2/2+ Router and your
workstation are correct and that the addresses are on the same subnet.
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129
10.
Failed to connect with the WL-8064ARM Wireless ADSL2/2+ Router via Wireless LAN card.
Ans.
Ensure that the WL ACT LED indicator of the WL-8064ARM Wireless ADSL2/2+ Router is correctly
illuminated.
1.
Check whether your Wireless LAN setting (e.g. SSID, Channel Number) is the same as your
WL-8064ARM Wireless ADSL2/2+ Router.
2.
Check whether you’d used the same WEP Key Encryption for both your Wireless LAN and
your WL-8064ARM Wireless ADSL2/2+ Router.

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