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Reference Manual for the RangeMax Wireless Router WPN824
Troubleshooting
7-7
v1.0, November 2005
Check that your cable or DSL modem is connected and functioning.
If your ISP assigned a host name to your computer, enter that host name as the Account Name
in the Basic Settings menu.
Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers.
Many broadband ISPs restrict access by only allowing traffic from the MAC address of your
broadband modem, but some ISPs additionally restrict access to the MAC address of a single
computer connected to that modem. If this is the case, you must configure your router to
“clone” or “spoof” the MAC address from the authorized computer. For more information, see
“How to Bypass the Configuration Assistant” on page 3-8
.
Restoring the Default Configuration and Password
This section explains how to restore the factory default configuration settings, changing the
router’s administration password to
password
and the IP address to 192.168.1.1. You can erase the
current configuration and restore factory defaults in two ways:
Use the Erase function of the router (see
“Erasing the Configuration” on page 6-7
).
Use the Default Reset button on the rear panel of the router. Use this method for cases when
the administration password or IP address is not known.
To restore the factory default configuration settings without knowing the administration password
or IP address, you must use the Default Reset button on the rear panel of the router.
1.
Press and hold the Default Reset button until the test light blinks on (about 10 seconds).
2.
Release the Default Reset button and wait for the router to reboot.
If the wireless router fails to restart or the power light continues to blink or turns solid amber,
the unit may be defective. If the error persists, you might have a hardware problem and should
contact technical support.
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Reference Manual for the RangeMax Wireless Router WPN824
7-8
Troubleshooting
v1.0, November 2005
Problems with Date and Time
The E-mail menu in the Content Filtering section displays the current date and time of day. The
WPN824 router uses the Network Time Protocol (NTP) to obtain the current time from one of
several Network Time Servers on the Internet. Each entry in the log is stamped with the date and
time of day. Problems with the date and time function can include:
Date shown is January 1, 2000. Cause: the router has not yet successfully reached a Network
Time Server. Check that your Internet access settings are configured correctly. If you have just
completed configuring the router, wait at least five minutes and check the date and time again.
Time is off by one hour. Cause: the router does not automatically sense Daylight Savings
Time. In the E-mail menu, check or clear the box marked “Adjust for Daylight Savings Time”.
Page 88 / 115
Advanced Configuration of the Router
8-1
v1.0, November 2005
Chapter 8
Advanced Configuration of the Router
This chapter describes how to configure the advanced features of your RangeMax Wireless Router
WPN824. These features can be found under the Advanced heading in the main menu of the
browser interface.
.
Configuring Advanced Wireless Settings
Click on
Wireless Settings
under the Advanced heading in the main menu to display the
Advanced Wireless Settings screen:
Note:
If you are unfamiliar with networking and routing, see
“Wireless
Communications” in Appendix B
to become more familiar with the terms and
procedures used in this chapter.
Figure 8-1
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Reference Manual for the RangeMax Wireless Router WPN824
8-2
Advanced Configuration of the Router
v1.0, November 2005
Program the advanced wireless settings as follows:
Enable Wireless Router Radio
—the Wireless Router Radio in this router can be enabled or
disabled to allow wireless access. The wireless icon on the front of the router will also display
the current status of the Wireless Access Point to let you know if it is disabled or enabled. If
enabled, wireless stations will be able to access the Internet. If disabled, wireless stations will
not be able to access the Internet.
Enable SSID Broadcast
—if enabled, the Wireless Router SSID will broadcast its name
(SSID) to all Wireless Stations. Stations which have no SSID (or a "null" value) can then adopt
the correct SSID for connections to this Access Point.
Fragmentation Threshold, CTS/RTS Threshold, Preamble Mode
—settings reserved for
wireless testing and advanced configuration only. Do not change these settings.
108 Mbps Settings
Disable Advanced 108Mbps Features
—if disabled, the Wireless Router will disable data
compression, packet bursting and large frame support.
Enable eXtended Range (XR) Feature
—technology that provides significantly longer
range than basic 802.11 by maintaining connectivity when signals are made faint by
passing through dense walls, floors, or other barriers. XR products require no additional
configuration by end-users and are fully interoperable with standard 802.11 technologies.
Wireless Card Access List
—by default, any wireless computer that is configured with the
correct SSID will be allowed access to your wireless network. For increased security, you can
restrict access to the wireless network to only allow specific computers based on their MAC
addresses.
Warning:
The Wireless Router is already configured with the optimum settings. Do not
alter these settings unless directed by NETGEAR support. Incorrect settings
may disable the Wireless Router unexpectedly.
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Reference Manual for the RangeMax Wireless Router WPN824
Advanced Configuration of the Router
8-3
v1.0, November 2005
Wireless Card Access List
The Wireless Card Access Setup page displays a list of wireless computers that will be allowed to
connect to the router based on their MAC addresses. These wireless computers must also have the
correct SSID and security settings configured on the Wireless Settings page to access the wireless
network.
From the Advanced Wireless Settings menu, click the
Setup Access List
button to display the
Wireless Card Access List menu:
Program the wireless card access list as follows:
1.
Turn access control on:
a.
Click
Turn Access Control On
check box to enable the restricting of wireless computers
by their MAC addresses.
b.
Click the
Apply
button to save changes and return to the Wireless Settings page.
2.
Set up the access control list:
a.
Click the
Add
button to go to the Wireless Card Access Setup menu (see
Figure 8-3
). This
menu displays a list of currently active wireless cards and their Ethernet MAC addresses.
b.
If the desired computer appears in the list, you can click the radio button of that computer
to capture its MAC address; otherwise, you can manually enter the MAC address of the
authorized computer. The MAC address can usually be found on the bottom of the
wireless device.
Figure 8-2
Note:
If Turn Access Control On is enabled and the Access Control List is blank;
then no wireless computers will be able to connect to your wireless network.

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