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RangeMax Wireless-N 150 Router Setup Manual
Help with Troubleshooting
23
v1.0, November 2009
5.
If any of the steps indicates Failed, you can attempt to reconnect by clicking
Connect
. The
wireless router will continue to attempt to connect indefinitely.
If you cannot connect after several minutes, you might be using an incorrect service name,
user name, or password. There also might be a provisioning problem with your ISP.
Troubleshooting Internet Browsing
If your wireless router can obtain an IP address but your computer is unable to load any Web pages
from the Internet, check the following.
Your computer might not recognize any DNS server addresses.
A DNS server is a host on the Internet that translates Internet names (such as www addresses)
to numeric IP addresses. Typically your ISP provides the addresses of one or two DNS servers
for your use. If you entered a DNS address when you configured the wireless router, restart
your computer. Alternatively, you can configure your computer manually with DNS addresses,
as explained in the documentation for your computer
.
Your computer might not have the wireless router configured as its default gateway.
Restart the computer, and verify that the wireless router address (192.168.1.1) is listed by your
computer as the default gateway address.
Unless you connect manually, the wireless router will not authenticate using PPPoE
until data is transmitted to the network.
The factory default wireless router address is 192.168.1.1. However, if the router
detects a conflict with the address it gets from your modem, it automatically picks a
different address for itself. In this case, you can log in to the router using
www.routerlogin.net
to verify its LAN IP address. Click the LAN IP Setup link in
the Advanced menu. Take note of the LAN TCP/IP setup IP address, which should
match the default gateway IP address on your computer.
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RangeMax Wireless-N 150 Router Setup Manual
Help with Troubleshooting
24
v1.0, November 2009
How Do I Restore the Default Password and Configuration
Settings?
This section explains how to restore the factory default configuration settings, changing the
router’s administration password to
password
and the IP address to
192.168.1.1
.
To restore the factory default configuration settings, use the reset button on the rear panel
of the router:
1.
Use a sharp object like a pen or a paper clip to press and hold the default reset button for about
20 seconds (see
“Router Back Panel” on page 4
), until the Test light on the front turns on.
2.
Release the reset button, and wait for the router to restart.
Troubleshooting Connectivity Using the Ping Utility
Most computers and routers have a diagnostic utility called
ping
that sends an request to a target
device. The device then replies. The ping utility makes it easy to troubleshoot a network..
Testing the Path from a PC to Your Router
You can ping the wireless router to verify that the LAN path from your computer to your router is
set up correctly.
1.
From the Windows toolbar, click
Start
and select Run.
2.
In the field provided, type
Ping
followed by the address of the router, as in this example:
ping www.routerlogin.net
or
This procedure will erase all the current configuration settings and restore the factory
defaults.
This section includes advanced troubleshooting techniques.
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RangeMax Wireless-N 150 Router Setup Manual
Help with Troubleshooting
25
v1.0, November 2009
3.
Click
OK
.
You should see a message like this one:
Pinging 192.168.1.1 with 32 bytes of data
If the path is working, you see this message:
Reply from 192.168.1.1: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you could have one of the following problems:
Wrong physical connections
Make sure that the LAN port light is on. If the light is off, follow the instructions in
“Verify if the LAN or Internet port lights are not on when the Ethernet connection is
made:”
on
page 2-20
.
Check that the corresponding lights are on for your computer’s network interface
card.
Wrong network configuration
Verify that the Ethernet card driver software and TCP/IP software are both installed
and configured on your computer.
Verify that the IP address for your router and your computer are correct and that the
addresses on both begin with 192.168.1.0.
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RangeMax Wireless-N 150 Router Setup Manual
Help with Troubleshooting
26
v1.0, November 2009
Testing the Path from a PC to the Internet
After verifying that the path between your computer and the wireless router works correctly, test
the path from your PC to the Internet. From the Windows Start > Run... menu, type:
PING -n 10
<IP address>
where <
IP address
> is the IP address of a remote device such as your ISP’s DNS server.
If the path is functioning correctly, replies as in the previous section are displayed. If you do not
receive replies:
Check that your PC has the IP address of your router listed as the default gateway. If the IP
configuration of your PC is assigned by DHCP, this information is not visible in your PC’s
Network Control Panel. Verify that the IP address of the router is listed as the TCP/IP default
gateway.
Check to see that the network address of your PC (the portion of the IP address specified by
the netmask) is different from the network address of the remote device.
If your ISP assigned a host name to your PC, enter that host name as the account name in the
Basic Settings screen.
Page 30 / 35
Technical Specifications
27
v1.0, November 2009
Technical Specifications
This section provides factory default settings and technical specifications for the Wireless Router
Model WPN824N.
Factory Default Settings
Smart Wizard
Enabled
Router Login Default Access
Router Login URL
http://www. routerlogin.net
or
http://www
.
routerlogin.com
Login Name (case-sensitive) printed on product label
admin
Login Password (case-sensitive) printed on product
label
password
Internet Connection
WAN MAC Address
Use default hardware address
MTU Size
1500
Local Network
Router Lan IP address printed on product label (also
known as Gateway IP address)
192.168.1.1
Router Subnet
255.255.255.0
DHCP Server
Enabled
Time Zone
Pacific Time
Time Zone Adjusted for Daylight Saving Time
Disabled
Firewall
Inbound (communications coming in from the Internet)
Disabled (bars all unsolicited requests)
Outbound (communications going out to the Internet)
Enabled (all)

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