Reference Manual for the NETGEAR RangeMax™ Wireless Access Point WPN802

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Management and Information

202-10101-01, May 2005

Backing up Settings

1.

On the Backup/Restore Settings dialog box, click Backup.

•

If you don’t have your browser set up to save downloaded files automatically, locate

where you want to save the file, rename it if you like, and click Backup.

•

If you have your browser set up to save downloaded files automatically, the file is saved to

the your browser’s download location on the hard disk.

2.

Retrieve backed up settings from a file

Restoring Settings from a Backup File

You can restore the wireless access point’s settings from a backup file.

1.

On the Backup/Restore Settings dialog box, click Browse.

2.

Locate and select the previously saved backup file (by default, netgear.cfg).

3.

Click Retrieve.

A window appears letting you know that the Access Point has been successfully restored to

previous settings. The Access Point will restart. This will take about one minute.

4.

Close the message window.

Restoring Factory Default Settings

You can use the Restore feature to erase the current settings and reset the Access Point to the

original factory default settings. These settings are listed in

“Default Factory Settings” on page

3-1

. On the Backup/Restore Settings dialog box, click Restore.

IMPORTANT!

Do not try to go online, turn off the Access Point, shut down the

computer or do anything else to the Access Point until it finishes restarting. When the

Test light turns off, wait a few more seconds before doing anything with the Access Point

IMPORTANT!

Do not try to go online, turn off the Access Point, shut down the

computer or do anything else to the Access Point until it finishes restarting. When the

Test light turns off, wait a few more seconds before doing anything with the Access Point

Reference Manual for the NETGEAR RangeMax™ Wireless Access Point WPN802

Management and Information

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Rebooting the WPN802 Access Point

You can reboot the wireless access point from the browser interface or by using the reset button on

the rear panel.

1.

From the main menu of the browser interface, click the Reboot AP link under the Management

heading.

The Reboot AP dialog box appears:

Figure 5-4:

Reboot AP dialog box

2.

Select Yes, and then click

Apply

.

Viewing a List of Available Wireless Stations

The Available Wireless Station List contains a table of all IP devices associated with the wireless

access point in the wireless network defined by the Wireless Network Name (SSID).

From the main menu of the browser interface, click the Available Wireless Stations List link under

the Information Heading. The following screen opens:

Figure 5-5:

Available Wireless Station List

For each device, the table shows the Station ID, MAC address, IP Address, and Status (whether the

device is allowed to communicate with the wireless access point or not).

Reference Manual for the NETGEAR RangeMax™ Wireless Access Point WPN802

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Management and Information

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Note that if the wireless access point is rebooted, the table data is lost until the wireless access

point rediscovers the devices. To force the wireless access point to look for associated devices,

click the Refresh button.

Note:

A wireless network can include multiple wireless access points, all using the same network

name (SSID). This enables extending the reach of the wireless network and lets users roam from

one access point to another, providing seamless network connectivity. Under these circumstances,

be aware that only the stations associated with this access point will be presented in the Available

Station List.

Viewing Statistics

Click on the Statistics link to display usage statistics, as shown below.

Figure 5-6:

Statistics screen

This page displays both wired and wireless interface network traffic. Click Refresh to update the

current statistics.

Troubleshooting

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Chapter 6

Troubleshooting

This chapter gives information about troubleshooting your NETGEAR RangeMax™ Wireless

Access Point WPN802. After each problem description, instructions are provided to help you

diagnose and solve the problem.

Troubleshooting Tips

Here are some tips for correcting simple problems you may have.

No lights are lit on the access point.

The access point has no power.

•

Make sure the power cord is connected to the access point and plugged in to a working power

outlet or power strip.

•

Make sure you are using the correct NETGEAR power adapter supplied with your access

point.

The Ethernet light is not lit.

There is a hardware connection problem.

•

Make sure the cable connectors are securely plugged in at the access point and the network

device (hub, switch, or router).

•

Make sure the connected device is turned on.

The WLAN light is not lit.

The access point’s antennas are not working.

•

If the Wireless LAN activity light stays off, disconnect the adapter from its power source and

then plug it in again.

•

Contact NETGEAR if the WLAN light remains off.

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Troubleshooting

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I cannot configure the access point from a browser.

Check these items:

•

The WPN802 is properly installed, LAN connections are OK, and it is powered on. Check that

the LAN port LED is green to verify that the Ethernet connection is OK.

•

If you are using the NetBIOS name of the WPN802 to connect, ensure that your PC and the

WPN802 are on the same network segment or that there is a WINS server on your network.

•

If your computer uses a Fixed (Static) IP address, ensure that it is using an IP Address in the

range of the WPN802. The WPN802 default IP Address is 192.168.0.231 and the default

Subnet Mask is 255.255.255.0. The WPN802 default setting is for a static IP address. If the

network where you are connecting it is using DHCP, configure it accordingly. See the CROSS

REF for more details.

I cannot access the Internet or the LAN with a wireless capable

computer.

There is a configuration problem. Check these items:

•

You may not have restarted the computer with the wireless adapter to have TCP/IP changes

take effect. Restart the computer.

•

The computer with the wireless adapter may not have the correct TCP/IP settings to

communicate with the network. Restart the computer and check that TCP/IP is set up properly

for that network. The usual setting for Windows on the Network Properties is set to “Obtain an

IP address automatically.”

•

The access point’s default values may not work with your network. Check the access point

default configuration against the configuration of other devices in your network.

•

For full instructions on changing the access point’s default values, see CROSS REF.

When I enter a URL or IP address I get a timeout error.

A number of things could be causing this. Try the following troubleshooting steps.

•

Check whether other computers work. If they do, ensure that your computer’s TCP/IP settings

are correct. If using a fixed (Static) IP Address, check the Subnet Mask, Default Gateway,

DNS, and IP Addresses.

•

If the computers are configured correctly, but still not working, ensure that the WPN802 is

connected and turned on. Connect to it and check its settings. If you cannot connect to it, check

the LAN and power connections.