Troubleshooting

37

If the path is working, you see this message:

Reply from www.routerlogin.net: bytes=32 time=NN ms TTL=xxx

If the path is not working, you see this message:

Request timed out

If the path is not working correctly, you could have one of the following problems:

•

Wrong physical connections

–

Make sure the LAN port light is on. If the light is off, follow the instructions in

“Basic

Setup Checklist” on page 30

.

–

Check that the corresponding lights are on for your computer’s network interface card.

•

Wrong network configuration

–

Verify that the Ethernet card driver software and TCP/IP software are both installed and

configured on your computer.

–

Verify that the IP addresses for your router and your computer are correct and that both

addresses are on the same subnet (for example, 192.168.1.x/255.255.255.0).

Testing the Path from a Computer to the Internet

After verifying that the path between your computer and the N300 Wireless router works correctly,

test the path from your PC to the Internet.

To test the path using ping from a Windows PC:

1.

From the Windows task bar, click

Start

and select

Run

.

2.

In the field provided, type

cmd

.

A command screen will display.

3.

At the

>

prompt, type the following:

ping -n 10 <

IP address

>

where <

IP address

> is the IP address of a remote device such as your ISP’s DNS server.

4.

Press

Enter.

If the path is working correctly, replies as in the previous section will display. If you do not receive

replies:

•

Check that your PC has the IP address of your router listed as the default gateway. If the IP

configuration of your PC is assigned by DHCP, this information will not be visible in your

PC’s Network Control Panel. Verify that the IP address of the router is listed as the TCP/IP

default gateway.

Troubleshooting

38

•

Check to see that the network address of your PC (the portion of the IP address specified by

the netmask) is different from the network address of the remote device.

•

If your ISP assigned a host name to your PC, enter that host name as the Account Name in the

Basic Settings menu.

Technical Specifications

39

Technical Specifications

Default Configuration Settings

This section provides factory default settings and technical specifications for the N300 Wireless

Gigabit Router Model WNR3500L.

Table 1.

Home Router Default Configuration Settings

Feature

Default Setting

Smart Wizard

Disabled

Router Login

Router Login URL

http://www. routerlogin.net; or

http://www

.

routerlogin.com

Login Name (case sensitive)

admin

Login Password (case sensitive)

password

Internet Connection

MAC Address

See router label

MTU Size

1500

Local Network

Router Lan IP address (the Gateway IP

address)

192.168.1.1

IP Subnet Mask

255.255.255.0

DHCP Server

Enabled

Time Zone

GMT – 8 (North America only; the time zone varies

by country and region)

Time Zone Adjusted for Daylight Saving

Time

Disabled

Technical Specifications

40

Restoring the Default Password and Configuration

Settings

You can restore the factory default configuration settings that reset the router’s user name to

admin,

the password to

password

Firewall

Inbound (communications coming in from

the Internet)

Disabled (bars all unsolicited requests)

Outbound (communications going out to

the Internet)

Enabled (all)

Wireless

Wireless Communication

Enabled

SSID Name

NETGEAR

Security

Disabled

Broadcast SSID

Enabled

Transmission Speed

Auto

a

Country/Region

United States (North America only; otherwise varies

by country and region)

RF Channel

Auto

Operating Mode

Up to 145 Mbps

Data Rate

Best

Output Power

Full

a. Maximum Wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput will vary. Network

conditions and environmental factors, including volume of network traffic, building materials and construction, and net-

work overhead lower actual data throughput rate.

This procedure will erase all the current configuration settings and restore the

factory defaults.

Table 1.

Home Router Default Configuration Settings (continued)

Feature

Default Setting

Technical Specifications

41

To restore the factory default configuration settings:

1.

Use a sharp object such as a pen or a paper clip to press and hold the restore factory settings

button, located on the rear panel of the router, for about 7 seconds, until the Power light begins

to blink (see

“Back Panel” on page 5

).

2.

Release the restore factory settings button, and wait for the router to restart, and for the Power

light to stop blinking and become solid amber.

The factory default settings will be restored so that you can access the router from your Web

browser using the factory defaults.

Technical Specifications

Network Protocol and Standards Compatibility

Data and Routing Protocols

TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP,

Bigpond, Dynamic DNS, and UPnP

Power Adapter

North America

120V, 60 Hz, input

UK, Australia

240V, 50 Hz, input

Europe

230V, 50 Hz, input

Japan

100V, 50/60 Hz, input

All regions (output)

12V DC @ 1.0A, output

Physical

Dimensions

6.9" x 5.1" x 1.4" (175.5 x 130 x 35 mm)

Weight

0.7 lb. (0.34 kg)

Environmental

Operating temperature

0



to 40



C (32º to 104º F)

Operating humidity

90% maximum relative humidity, noncondensing

Electromagnetic Emissions

Designed to conform to the following

standards

FCC Part 15 Class B

EN 301489-1/17 Class B, EN300328

EN 60950 (CE LVD)