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NETGEAR Wireless-N 300 Router WNR2000v2 User Manual
Using Network Monitoring Tools
6-16
v1.0, January 2010
1.
On the Advanced menu, click
Traffic Meter
.
2.
To enable the Traffic Meter, click the
Enable Traffic Meter
check box.
Figure 6-11
Page 122 / 144
NETGEAR Wireless-N 300 Router WNR2000v2 User Manual
Using Network Monitoring Tools
6-17
v1.0, January 2010
3.
If you would like to record and restrict the volume of Internet traffic, click the
Traffic volume
control
by
radio button. You can select one of the following options for controlling the traffic
volume:
•
No Limit – No restriction is applied when the traffic limit is reached.
•
Download only – The restriction is applied to incoming traffic only.
•
Both Directions – The restriction is applied to both incoming and outgoing traffic.
4.
You can limit the amount of data traffic allowed per month:
•
By specifying how many Mbytes per month are allowed.
•
By specifying how many hours of traffic are allowed.
5.
Set the
Traffic Counter
to begin at a specific time and date.
6.
Set up
Traffic Control
to issue a warning message before the month limit of Mbytes or Hours
is reached. You can select one of the following to occur when the limit is attained:
•
The Internet LED flashes green or amber.
•
The Internet connection is disconnected and disabled.
7.
Set up
Internet Traffic Statistics
to monitor the data traffic.
8.
Click the
Traffic Status
button if you want a live update on Internet traffic status on your
router.
9.
Click
Apply
to save your settings.
Page 123 / 144
7-1
v1.0, January 2010
Chapter 7
Troubleshooting
This chapter provides information about troubleshooting your Wireless-N 300 Router Model
WNR2000v2. After each problem description, instructions are provided to help you diagnose and
solve the problem. As a first step, please review the Quick Tips.
This chapter includes the following sections:
•
“Quick Tips”
•
“Troubleshooting Basic Functions” on page 7-2
•
“Login Problems” on page 7-5
•
“Checking the Internet Service Connection” on page 7-6
•
“Troubleshooting Your Network Using the Ping Utility” on page 7-8
•
“Problems with Date and Time” on page 7-10
•
“Problems with Wireless Adapter Connections” on page 7-11
•
“Restoring the Default Configuration and Password” on page 7-12
Quick Tips
This section describes tips for troubleshooting some common problems:
Be sure to restart your network in this sequence.
1.
Turn off
and
unplug the modem.
2.
Turn off the wireless router and computers.
3.
Plug in the modem and turn it on. Wait 2 minutes.
Tip:
NETGEAR provides helpful articles, documentation, and the latest software
updates at
.
Page 124 / 144
NETGEAR Wireless-N 300 Router WNR2000v2 User Manual
Troubleshooting
7-2
v1.0, January 2010
4.
Turn on the wireless router and wait 1 minute.
5.
Turn on the computers.
Make sure that the Ethernet cables are securely plugged in.
•
The Internet status light on the wireless router is on if the Ethernet cable connecting the
wireless router and the modem is plugged in securely and the modem and wireless router are
turned on.
•
For each powered-on computer connected to the wireless router by an Ethernet cable, the
corresponding numbered router LAN port light is on.
Make sure that the wireless settings in the computer and router match exactly.
•
For a wirelessly connected computer, the wireless network name (SSID) and WEP or WPA
security settings of the router and wireless computer must match exactly.
•
If you have enabled the wireless router to restrict wireless access by MAC address, you must
add the wireless computer’s MAC address to the router’s wireless card access list.
Make sure that the network settings of the computer are correct.
•
LAN connected computers must be configured to obtain an IP address automatically using
DHCP. For more information, see the links in
Appendix B, “Related Documents
.
•
Some cable modem services require you to use the MAC address of the computer registered
on the account. If so, in the Router MAC Address section of the Basic Settings menu, select
Use this Computer’s MAC Address
. Click
Apply
to save your settings. Restart the network
in the correct sequence.
Check the Test light to verify correct router operation.
If the Test light does not turn off within 2 minutes after you turn the router on, reset the router
according to the instructions in
“Restoring the Default Configuration and Password” on page 7-12
.
Troubleshooting Basic Functions
After you turn on power to the router, the following sequence of events should occur:
1.
When power is first applied, verify that the Power light
is on.
2.
Verify that the power light turns amber within a few seconds, indicating that the self-test
procedure is running.
Page 125 / 144
NETGEAR Wireless-N 300 Router WNR2000v2 User Manual
Troubleshooting
7-3
v1.0, January 2010
3.
After approximately 20 seconds, verify that:
a.
The color of the power light changes to green.
b.
The LAN port lights are lit for any local ports that are connected.
If a port’s light is lit, a link has been established to the connected device. If a LAN port is
connected to a 100 Mbps device, verify that the port’s light is green. If the port is 10
Mbps, the light will be amber.
c.
The Internet port is connected and its light is lit.
4.
If you have enabled WPS security, verify that the push-button stops blinking and changes to
green (otherwise the push-button light should be off).
If the correct behavior does not occur, see the appropriate following section.
The Power light is not on.
If the Power and other lights are off when your router is turned on:
•
Make sure that the power cord is properly connected to your router and that the power adapter
is properly connected to a functioning power outlet.
•
Check that you are using the power adapter supplied by NETGEAR for this product.
If the error persists, you have a hardware problem and should contact Technical Support.
The Power light blinks green slowly and continuously.
The router firmware is corrupted.
To restore your firmware:
1.
Make sure your PC is connected to your router and the router is powered on.
2.
Insert the
Resource CD
that came with your router into your PC.
a.
The CD will automatically start and detect the language you are using on your PC. Select
a different language option, if you prefer.
b.
If the CD does not automatically start, browse the CD and double-click on
.
3.
Click
Supporting Software
, then
Netgear Firmware Recovery Utility
, and follow the
prompts for the recovery process.
4.
After firmware recovery is completed, follow the prompts to restore your configuration
settings.

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